Quick and easy got less then I expected tho - overall still happy with service
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Review summary
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Good to deal with
Received payment in full for my iPhone 11 Pro Max from Mobile Guru. I had previously stated that I had been scammed due to the time frames with no contact. I highly recommend that they need to reass... See more
On Tuesday 3rd February 2026 I sold my iPhone 13 Pro Max (2021) - 256 GB, Mint for $535. On Thursday 5th February 2026 they accessed it and the device met the conditions so they offered me the price I... See more
Company details
Written by the company
Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.
Contact info
Australia
- mobileguruaustralia.com.au
4.4
Excellent
655 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 2 weeks
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Fast, prompt & excellent service!
Easy to use, hassle free and fast! Could not recommend more!
August 5, 2025
Unprompted review
Efficiency
Prepaid express return label, regular updates and swift payment. An overall positive experience selling my phone at a reasonably good price.
August 5, 2025
Unprompted review
Great experience with the sale of my…
Great experience with the sale of my phone, quick payment and definitely the best price paid after extensive research.
August 6, 2025
Unprompted review
They were very helpful and best prices!
August 5, 2025
Unprompted review
Super fast
Super fast, Super efficient, had no hassles, just sent my phone away and received cash a few days later. A painless way of selling your old phones.
August 4, 2025
Unprompted review
The website was easy to use and clear…
The website was easy to use and clear instructions from their emails. Payment was quick and they made sure they confirmed with you prior to you committing to the price they office.
August 4, 2025
Unprompted review
Really Great service from The Mobile…
Really Great service from The Mobile Guru. Sold my phone and received payment in under one week. Would recommend to everyone 👍
August 1, 2025
Unprompted review
I’m IMPRESSED!
I’m IMPRESSED!! Process was quick and easy…highly recommend Mobile Guru!
Honest, and efficient company.
July 30, 2025
Unprompted review
Professional
Professional. Honest. Trustworthy. Timely. No b.s best in Oz .
August 1, 2025
Unprompted review
Excellent service and great price.
The quality of service and pricing was awesome. Response on queries was also prompt. Great experience.
July 28, 2025
Unprompted review
Great communication
Great communication through the whole process and postage was paid for my to trade in my phone. I got a great deal for cashback on my phone. More than my telecom company offered.
July 28, 2025
Unprompted review
The service was quick and the price I…
The service was quick and the price I got for my phone was very reasonable for trade in. The email went to my spam and when I called they immediately resent it and I could see the old email in my spam. The funds were processed within a day of my call. The person I spoke with (Liz) was very polite and professional. I would recommend The Mobile Guru
July 29, 2025
Unprompted review
2nd phone in a week to…
selling my 2nd phone in a week to Mobile guru, top service, easy to deal with, highly recommended
July 24, 2025
Unprompted review
I chose to drop my phone off
I chose to drop my phone off, the process was very simple and the money was paid into my account within hours, I would highly recommend Mobile Guru
July 25, 2025
Unprompted review
Quick transaction
Quick transaction. High valuation of items. Highly recommended.
July 30, 2025
Unprompted review
Easy to deal with dropped my old phone…
Easy to deal with dropped my old phone off at there office and money was in my account that night
July 28, 2025
Unprompted review
The Best Device Sale Sevice
The ease of the sale was amazing and super easy. I choose to drop off my device which for me was great. I was paid in less than 12 hours. By far the best service I have used. I highly recommend Mobile Guru.
July 28, 2025
Unprompted review
Clear communication and very responsive
July 25, 2025
Unprompted review
Blown away!
From the moment I began my enquiry, I was impressed with how efficient the communication and process was. Payment was made within 24 hours of my items arriving with the company. Would recommend to everyone.
July 25, 2025
Unprompted review
Quick response!
Quick response!! Very happy with the service I received. Payment received promptly. No hassles.
July 25, 2025
Unprompted review
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