Quick and easy got less then I expected tho - overall still happy with service
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Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.
Contact info
Australia
- mobileguruaustralia.com.au
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Replied to 22% of negative reviews
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Smooth transaction without any issues
Smooth transaction without any issues. Highly recommend!
quick process
They were pretty quick with the process which was great made it easy , however my LCD in my screen was gone , my offer was shockingly low but I don't have time to sort it . So it was very quick and easy
Easy process
Easy process, no issues. Good communication and fast payment.
Would use Mobile Guru again.
Put in an order on Monday dropped the…
Put in an order on Monday dropped the phone at the shop and got paid Wednesday. Very good and speedy service.
They make the process very easy
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mobile very promptly and within 24 hours they’ve tested and informed me of the results. I am very pleased how seemless it is and I received the money the next day. I would recommend Mobile Guru. Their prices and business practices are reasonable and fair.
Fairly seamless experience
Fairly seamless experience, amount paid was reasonable, although if you're selling iPhone's make sure you remove them from your iCloud account as that can cause a delay.
I sold my old iPhone 6S plus to Mobile…
I sold my old iPhone 6S plus to Mobile Guru and was able to get money for it, albeit not a lot given the older phone. The process was very easy, mailing label was supplied after I submitted my info online. Money was credited to my bank account after they emailed me and I agreed to the price after they reviewed the condition of my phone. Overall a positive experience and I would recommend.
Very easy to sell a used Android phone
Very easy to get a quote for a used Android phone, then send it in and get paid. Although the final amount was less than the quote, I agreed with their finding. Easier than trying to sell on FB or eBay.
Selling my IPhone
The whole process was very fast and the communication was excellent. I am very satisfied with the offer for my phone.
Easy and fast service
Easy and fast service, sent my phone off and was paid within days. Happy with pricing for device was the highest I found between comparing services.
Easy way to sell your old phone!
Amazingly easy way to sell your old phone. All I did was pop my phone into the post and a few days later the money was in my account. Will definitely be going through Mobile Guru for my old phones whenever I get an upgrade in the future!
Best and most reliable way to sell your phone
I sold my iPhone X to Mobile Guru and I couldn’t be more impressed with how easy, convenient and fast the entire process was! I was really cautious about selling my phone, especially sending it via the post, but the entire process was so simple and reliable. I received the free postage label immediately, and within 24hours of dropping my phone at the post office I received confirmation from mobile guru that they had received my phone. Within one more business day I received confirmation my phone passed their testing and I received payment. So good! I’m really happy I decided to go through Mobile Guru. Thank you.
Highly recommend selling your pre loved…
Highly recommend selling your pre loved iPhone through mobile guru, it’s a super easy process and worth it!!
Fair evaluation when selling iPhone
Fair evaluation when selling iPhone. Really quick service. Highly recommended.
Excellent experience
Excellent experience – fast, professional, and reliable service. Mobile Guru delivered exactly what was promised.
The turn around from sending my phones…
The turn around from sending my phones to money in the bank was very quick, sent said phones on Saturday, and money in the bank on the following Thursday, no hassles whatsoever, very impressed.
Do not recommend
Do not recommend, brought a second hand iPhone for $700 and my little sister locked herself out. Apple refused to unlock it because we weren’t the original owners. Now left with a miserable teen and 700$ short. They refused to do anything. Do not recommend.
Contacted mobile guru about selling seamless experience an…
Contacted mobile guru about selling an iPhone. Was a seamless experience. They were very efficient. We agreed on a price and I had the money in my account an hour after I replied to their email. Would certainly recommend them
Very disappointed
Very disappointed, I mistakenly sent in a phone i had not yet created an order for. Upon realising, I of course contacted Mobileguru. 10days later and 4+ emails about this issue have gone completely unanswered.
I am a regular customer and find it very unprofessional that every email has been completely ignored. Not even a 'we'll look into it' makes me very suspicious. I have provided all the revelant information such as tracking and imei for them to easily check. As a long time customer I hate to have to write a bad review, but I am hoping this will get me a response
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