While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a lifetime subscription of instachamp by mobilemonkey aka customers.ai. The discount code for this membership was given to me by digital scholar. The automations worked well for the... See more

Rated 5 out of 5 stars

This tool is great! We are able to do generate leads across all our social media platforms with one system. We are even able to do live chat! Our Marketing team is able to automate and streamline ou... See more

Rated 5 out of 5 stars

MobileMonkey has helped us automate customer service and nurture sales without a huge team. Really powerful tool, once you learn to use the builder you can accomplish really smart bot conversation flo... See more

Rated 1 out of 5 stars

I don't spam my customers and don't hold companies which do in high regard. I especially don't care for these companies when they spam a non-customer repeatedly in a manner which is not CAN-SPAM c... See more

Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A+ tool for marketers

We never expect that MobileMonkey would be one of our go-to tools! We only tried because our intern recommended using it, but the results it's given us so far has been incredible! Thank you!

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

MobileMonkey is a breath of fresh air

We've been having issues with other social media chatbot platforms so we decided to switch to MobileMonkey. So far, it hasn't failed us and do exactly what we need it for! We've generated more than 300 leads in February and 500 in March.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Simple, but super useful app.

At first, I thought it was quite difficult to configure. With their useful tutorials on their blogs, the onboarding went smooth and we're having no issues so far. Hats off to their customer service, especially Raquel.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Smooth interface

It has a very user-friendly interface compared to other chatbot platforms I've tried before. 5 stars for the customer support! There's a learning curve, but it's generally easy to set up reliable bots using MobileMonkey

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Robust messenger marketing

It upped our marketing results by 200% in March and weve never been this satisified with our Facebook marketing efforts. Ready to try their Instagram feature soon!

March 31, 2021
Unprompted review
Rated 4 out of 5 stars

Efficient and Timely

Helped me to efficiently manage our clients' inquiries and concerns. Very timely as most businesses shift to online transactions due to pandemic.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Best Chatbot

I think this is the best chatbot tool ever!! My friend introduced it to me and I loved it. It's easy to use and the navigation is pretty straight forward.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Saved my bacon on my swamped IG inbox!

I get a lot of messages on Instagram and I was taking days and days to get back to people (even with a VA), to the point where people were getting annoyed! Since getting Mobile Monkey I can now respond to people instantly (giving them all my free business resources) and also start conversations to get people to the point of being ready for a phone call. I get to serve more people than ever before and not only that, the people are loving SamBot! They often tell me so! I love it!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

MobileMonkey has helped us save money and nurture sales!

MobileMonkey has helped us automate customer service and nurture sales without a huge team. Really powerful tool, once you learn to use the builder you can accomplish really smart bot conversation flows. They have great tutorials to help you out while getting started as well. Excited about their new Instagram tool as well. Great product and company!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great platform, tons of automation power

MobileMonkey gives you a ton of power for a free app. The live chat box for websites is fully customizable and connects to an inbox where we can reply on desktop and mobile, plus a simple chatbot for our Facebook too. We are on the advanced plan now because we added bots to Facebook Ads and will never go back - the automatic lead qualification and direct integrations have greatly improved roi.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

It's lit!

MobileMonkey handles over half of our incoming conversations for us. Only took an hour to set up.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Best lead generation tool I have

The amount of time MobileMonkey saves me with their easy-to-build automation is priceless. I even have it connected to the rest of my marketing stack via the many integrations available. New Instagram features should the best yet.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Mobilemonkey = ++$$$$$$$$$

Mobilemonkey helped me with my marketing campaign and greatly reduced my advertising cost by allowing me to remarket to a target audience! Bravo! This really converts your efforts to $$$$$$$$

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I really love this chatbot!

Mobile Monkey's chat bot is highly recommended! I am using it for a while now and I can attest that this is the best chatbot that every business should have. Facebook pages dedicated for a particula brand or business needs to respond to the queries of prospective clients quick and accurately. These are the qualities I found in this chat bot. I am so happy I came to know it! Thanks a lot!

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Super useful leadgen tool

We used MobileMonkey both as part of a site self-service offering, as well as a leadgen funnel. We found that chatbots are considerably more likely to capture an email address, over a simple lead form. The chat flow construction tool is really intuitive. I highly recommend it.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I never thought that I will come across a very good chatbot for my business. At first, I was quite hesitant. But when I tried it, and everything else goes well, I started to rely with it and I can’t seem to live without it. What makes it so fantastic is its feature that allows you to write a custom chat content that you can use in all of your chat platforms. My customers are satisfied and I am satisfied as well. Thank you so much! Highly recommended!

March 25, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look