ITS REAL! It's true! I transferred from my iPhone 12, out of necessity, to an LG Velvet with Android 12. It was very difficult transferring with photos and videos; it gave some errors because they wer... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The software is very intuitive and the graphics are very pleasing. The support team was very attentive and quick to respond to my questions (mine was a complicated and unusual situation). Taking int... See more
Company replied
I recently had to transfer data from my mom's old iPhone 7 to new Android phone. SMS Messages, WhatsApp, Viber was the main challenge, as photos and contacts successfully transferred via Goo... See more
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transfer and merge worked I had an old iphone. Whatsapp's default transfer from old phone missed many of the chats while transferring from old iphone to new android. Without realising the partial... See more
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Company details
Written by the company
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives. MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Contact info
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China, 518057, Shenzhen, China
- +86-755-8666-5000
- customer_service@wondershare.com
- mobiletrans.wondershare.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Managed to get all my messages and…
Managed to get all my messages and attachments onto my new phone without a factory reset. super helpful feature!
April 21, 2026
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
official methods were useless
official methods were useless. this tool saved me so much frustration.
April 14, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are glad it has been helpful to you.
Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
loved how the software guides you…
loved how the software guides you through every step. never felt lost or confused during the transfer process.
April 9, 2026
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
used this software for a transfer…
used this software for a transfer between two different systems. no data loss at all. everything came over perfectly.
April 21, 2026
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Significant Data Loss for Whatsapp and WA Business
I lost most of the whatspp and whatsapp business data. Example: the origin backup shows 451 MB but the end results is the transfer is 12 MB. Considering we are forced to pay a one-year subscription for a one time phone move, I feel scammed!
April 22, 2026
Unprompted review
Reply from Wondershare MobileTrans
We sincerely apologize for any inconvenience this may cause. Please report technical issues through the "Feedback" page in the upper right corner of the software. Please be sure to provide complete information (including but not limited to a problem description, screenshots, log files, and other detailed information).
lost PDFs
I bought the app because I lost my PDF files in individual conversations while transferring them using WhatsApp last year. But unfortunately, although the app transferred them, I lost the PDF files in the individual conversations again.
April 21, 2026
Reply from Wondershare MobileTrans
We sincerely apologize for any inconvenience this may cause. Please report technical issues through the "Feedback" page. Please be sure to provide complete information (including but not limited to a problem description, screenshots, log files, and other detailed information).
Works perfectly on my new iPhone 17 Pro…
Works perfectly on my new iPhone 17 Pro Max with iOS 26. MobileTrans clearly supports the latest tech.
March 10, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
It actually did everything
It actually did everything. It costs something but does it's job. I didn't wanna format the phone, so this is a great option.
April 20, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
good software
April 20, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Awesome but expensive product
Awesome product. Work around to a surprising problem of transfering whatapp chat history from android to iphone. Quite expensive product though!
April 19, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Pricey but gets the job done
April 18, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are glad it has been helpful to you.
Our team is committed to continuously improving the software and providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Step by step guide made it easy!
April 17, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
it does the job, but
it does the job, fairly simple to use, but it is expensive so I can't see maintaining it on an annual basis.
April 17, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on MobileTrans! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. Regarding the price issue you mentioned, we will report it to the operations team. Thank you for your understanding.
Worked great both times I had to move…
Worked great both times I had to move data between platforms
April 15, 2026
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
MobileTrans is so easy to use and does…
MobileTrans is so easy to use and does the job well. Very quick
April 10, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you very much
Thank you very much! The chats in Whats App Business are so important! It works!!!!
April 14, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
WA BUSSINESS SUCCESSFULLY TRANSFERED
April 13, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Worth my $35..lol
April 10, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
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