ITS REAL! It's true! I transferred from my iPhone 12, out of necessity, to an LG Velvet with Android 12. It was very difficult transferring with photos and videos; it gave some errors because they wer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The software is very intuitive and the graphics are very pleasing. The support team was very attentive and quick to respond to my questions (mine was a complicated and unusual situation). Taking int... See more
Company replied
I recently had to transfer data from my mom's old iPhone 7 to new Android phone. SMS Messages, WhatsApp, Viber was the main challenge, as photos and contacts successfully transferred via Goo... See more
Company replied
transfer and merge worked I had an old iphone. Whatsapp's default transfer from old phone missed many of the chats while transferring from old iphone to new android. Without realising the partial... See more
Company replied
Company details
Written by the company
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives. MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Contact info
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China, 518057, Shenzhen, China
- +86-755-8666-5000
- customer_service@wondershare.com
- mobiletrans.wondershare.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After several full moons
After several full moons, I tried several apps to no avail. And then, with Wondershare MobileTrans, I didn't try many times; it transferred all my WhatsApp content in one go. Thank you, I'm very satisfied. It's the best, and I highly recommend it.
April 7, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Finally working transfer for WA Business
Thank you for helping to transfer WA Business chats from iPhone to Samsung!
The process was pretty easy to follow and all my chats (more than a 1000) were moved along with custom lists and media.
Thank you!
April 5, 2026
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I purchased it to restore chats but…
I purchased it to restore chats but nothing happened, worse service and waste of money
April 4, 2026
Reply from Wondershare MobileTrans
Thank you for your feedback regarding your experience with MobileTrans. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know what feature you used, issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
This software may be used for Apple and…
This software may be used for Apple and Android phones. Backups may be completed to PC's external drive.
March 28, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
It was a little difficult at first
It was a little difficult at first, you need a lot of patience and pay attention to the changing instructions on the screen. Especially when transferring from iPhone to Android and when there is a lot of material to transfer. But in the end I succeeded and it really pays off
March 28, 2026
Unprompted review
Reply from Wondershare MobileTrans
Hello,
I am Winnie from Wondershare Technology. Sorry to keep you waiting.
Thank you very much for sharing your user experience!
We are glad to hear that you successfully completed the data transfer in the end and found the process worthwhile. As you mentioned, when transferring large amounts of data or across devices (such as from iPhone to Android), it does require some patience and cooperation. Your feedback is also very valuable for other users.
We also appreciate the experience feedback you provided. We will continue to optimize the operation guidance to make the entire process as smooth and clear as possible.
Thank you again for your support and recognition! If you have any questions or suggestions in the future, please feel free to contact us at any time.
Wishing you a pleasant life!
Amazing! WhatsApp transfer from iPhone XR to Samsung Z fold5
This application is quite Amazing!
I been struggling to transfer my whatsapp from my old Iphone which is XR and not able to transfer to Zfold 5 as it wont able to restore from Icloud on the androind device. This application is a Life saver and they have extremely built well. thank you !
March 27, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thanks so much for your feedback.
It actually worked
It actually worked, the WhatsApp o the destanatio iPhone must be closed before trasfer .
PS After encription is cancelled
March 27, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We're glad it was helpful.
Our team is dedicated to continuously improving the software and providing the best user experience. Please feel free to contact us if you have any suggestions or need further assistance. Thank you again for your support!
This worked when the official Android…
This worked when the official Android -> iPhone method failed.
March 26, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your five-star review. If you have any other questions, you can contact us at the following link so we can assist you: https://support.wondershare.com/contact/channel.html
Seamless WhatsApp Transfer—A Lifesaver!
I was struggling for hours trying to move my WhatsApp from iPhone to Android, but MobileTrans made it possible! The process was smooth, and even though my phone had some hiccups, the app guided me step by step. I’m beyond grateful—now all my chats are safely on my new phone. Highly recommend it if you need a reliable transfer tool!
March 25, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Transfer of WhatsApp chats from Android to iPhone.
Spent ages trying to get WhatsApp chats from my old Android to a new iPhone. This app let that take place, after some fiddling and subscribing for a year (at considerable cost). I had to change my old Android device into developer mode and connect to a Mac to make this happen. There were no hints that developer mode would be needed in the instructions and I needed to download yet another app to find out how.
March 24, 2026
Unprompted review
Reply from Wondershare MobileTrans
We're glad to know you've easily resolved the issue. We will continue to optimize and improve the product's ease of use. If you have any questions or concerns, please feel free to contact us at https://support.wondershare.com/. We're always here to help.
Works like a charm, review from a real person!
I didn't think it would work but worked perfectly, worth the price!
March 21, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
It really works!
March 17, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Amazing app does what it says it does…
Amazing app does what it says it does just follow prompts and you should be fine
March 16, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your amazing feedback! We're glad the app met your expectations. Let us know if you need any assistance. Enjoy!
Did a great job
Did a great job. Had a corrupt whatsapp database on an iphone, Merged with an older version on an android phone recovering 5+ years of chat history. Not at all simple - lots of twists and turns, but the software was great - prompting at every stage
March 15, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback! We're thrilled to hear our software helped you recover your chat history successfully.
It worked
It worked, I moved from Android to iPhone, I was having trouble with the move app and WhatsApp so I thought I could move it later. When I finally got around to it I found out that the normal move couldn't be used without resetting the iPhone which was no longer an option.
This worked! MobiileTrans was able to. Transfer wouldn't work, but Transfer and Merge did. A life saver.
March 14, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for sharing your experience! We're thrilled MobileTrans was able to help you transfer your data seamlessly. Your feedback means a lot to us!
Transferring data from ios to android phones for non techies
The instruction screens were in plain English with pictures, and sufficient tips are included to overcome common issues enabling ordinary users to successfully transfer all their phone data from ios to android without needing the remote support help included.
March 14, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad you found the instructions clear and helpful for transferring data seamlessly.
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Competent and helpful
The agent addressed the problem efficiently and without missteps or confusion. When a preferred feature was not available on the tier of subscription I had paid for, the agent graciously logged in to a full-feature account to guarantee a smooth and successful process.
March 13, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad to hear our agent provided efficient and helpful support. We appreciate your support!
Pretty simple and straightforward, but no folder structure
Pretty simple and straightforward. It would be 5 stars except that it didn't import my picture and Safari folder structures. That's kind of key.
March 11, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you so much for your review. We are honored that our product satisfied you and will continue to optimize it to provide you with even better service in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.