ITS REAL! It's true! I transferred from my iPhone 12, out of necessity, to an LG Velvet with Android 12. It was very difficult transferring with photos and videos; it gave some errors because they wer... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The software is very intuitive and the graphics are very pleasing. The support team was very attentive and quick to respond to my questions (mine was a complicated and unusual situation). Taking int... See more
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I recently had to transfer data from my mom's old iPhone 7 to new Android phone. SMS Messages, WhatsApp, Viber was the main challenge, as photos and contacts successfully transferred via Goo... See more
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transfer and merge worked I had an old iphone. Whatsapp's default transfer from old phone missed many of the chats while transferring from old iphone to new android. Without realising the partial... See more
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Company details
Written by the company
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives. MobileTrans offers Mobile Phone Data Transfer Software, Backup and Restore Tools. PC software for Mac and Win users and mobile version applications are available to transfer photos, contacts, sms, etc in one-click .
Contact info
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China, 518057, Shenzhen, China
- +86-755-8666-5000
- customer_service@wondershare.com
- mobiletrans.wondershare.com
4.5
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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No matter what I tried i could not transfer 15GB of WhatsApp media
No matter what I tried I could not transfer 15GB of WhatsApp media to the new Samsung S26 phone.
I tried in many ways.
Only Wondershare MobileTrans (for WhatsApp) actually worked.
Many Thanks to the Wondershare Team - Wow !
March 12, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for sharing your experience! We're thrilled that Wondershare MobileTrans successfully helped you transfer your WhatsApp media. Your support means a lot!
Waste of money. But a coke and burn a $20 dollar bill. It will cost less and save you time.
I spent 45 minutes transferring to new phone. Upon completion new phone was still setup as factory default. Spent $25 and received nothing. Used samsung transfer and Google restore. Got job done.
However mobiletrans does not offer refund even if their product fails to work.
March 11, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback regarding your experience with MobileTrans. We apologize for any inconvenience or frustration you may have experienced due to product limitations.To further investigate the technical issue, we'd like to ask our technical team to intervene. Please kindly let us know issue details and the log file. All of the information will help us to guide you through the process.Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
Move to iOS kept failing, MobileTrans worked perfectly!
I spent over three weeks trying to transfer WhatsApp from an Android phone to a brand new iPhone 17 using the Move to iOS app. Every attempt would get to around 90 percent and then fail. After so many retries, it became clear that the official method simply wasn’t reliable for transferring large WhatsApp histories.
Eventually I came across MobileTrans. The reviews looked solid so I decided to try it, even though it’s a paid tool. In hindsight it was absolutely worth it.
MobileTrans successfully transferred the entire WhatsApp history from my Samsung to the new iPhone without any issues, including messages and media. The process was also significantly faster and more stable than anything I experienced with Move to iOS.
I genuinely wish I had discovered MobileTrans sooner. It would have saved me weeks of frustration. If you’re switching from Android to an iPhone and need to move your WhatsApp data, I would strongly recommend using this tool. It worked exactly as advertised and solved a problem that the standard migration process could not.
March 8, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for sharing your experience! We're thrilled to hear MobileTrans successfully transferred your WhatsApp data and saved you time and frustration. 😊
Such a horrible customer support team!!
I purchased the mobile trans license for an year on Nov 19,2025 and the software stopped working on Jan 2026 and was asking to purchase the license again. I reached out to Wondershare customer support and its been 2 months that i'm liaising with them. I have never met such an unprofessional team of customer support. I have around 50+ emails requesting to fix the license issue of the software and their response was ridiculous that their support ends after 2 weeks of purchase as well as denial of refund request stating their 7 days refund policy was obnoxious. I hope that they can sued in Canadian court for forcing me to pay again for a license that i had already paid for an year.
February 13, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback on your experience using MobileTrans. We sincerely apologize for any inconvenience or trouble this product limitation may have caused. To further investigate the technical issue, we need our technical team's involvement. Please provide us with your order number and account. All this information will help us guide you through the subsequent procedures. Rest assured, our team will contact you via email to resolve your issue and find a satisfactory solution. We are committed to resolving this problem for you, and thank you for your patience.
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product.
good experience
February 25, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We're thrilled it has been helpful. Let us know if you need any assistance!
best i found to back all data from…
best i found to back all data from samsung
February 1, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad MobileTrans has been helpful for backing up your Samsung data. Let us know if you need assistance!
Works as promised
After struggling for more than a day, I discovered this software, followed the process and my Whatsapp chats were successfully transferred from my iPhone to my new Android! It just solved my headache!
February 17, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback! We're thrilled to hear MobileTrans helped transfer your WhatsApp chats successfully. Your support means a lot to us!
Excellent Transfer!
February 16, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
most functional
most functional, easy to use and price friendly.
easy interface, clear and precise.
this is a super app, legit, reliable ad stable for both iOS and Android.
to try is to believe. thank you Wondershare
February 16, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your kind words! We're thrilled to hear you find our app functional, user-friendly, and reliable. Your support means a lot to us!
Great! Everything imported
Great all messages and media successfully imported from iPhone 17 to an Qin 22F Pro
February 15, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're thrilled to hear that everything was successfully imported. Let us know if you need any assistance!
Clear and encouraging: it works
Clear and encouraging:
"It works! I successfully transferred data from my iPhone Mini to my Xiaomi phone. To be honest, I didn't think it would work after several failed attempts. The key is to follow all the steps very carefully and accurately."
February 13, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback! We're thrilled to hear MobileTrans worked for you. Your success story inspires us to keep improving!
Amazing Saviour Wondershare
Amazing Saviour Wondershare. I was able to restore my whatsapp chats from Android to new already setup Iphone. Android phone was also not working, but i was able to copy my chats data from Google Drive directly to Iphone.
February 11, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're thrilled MobileTrans helped restore your WhatsApp chats seamlessly. Let us know if you need further assistance!
Not bad
Easy application but it's not copying all the data and it keeps on hanging
February 6, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad you find the application easy to use. Your support means a lot to us!
the transfer was great
February 3, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback on our software! We're thrilled it was helpful. Let us know if you need further assistance!
Flawless results
It just go to the solutions, transfer everything in one click!
January 30, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're thrilled to hear you had a seamless experience. We'll keep striving to provide excellent solutions!
Successfully merged WhatsApp backups!!!
Everyone says "you can't merge WhatsApp backups" but MobileTrans WORKED! I merged my backups into one, and they work without issues!
Thank you!!!
Feedback on how to make it even better:
- Be more clear which phone the user should be doing the actions on during the process. Just add "on Source/Destination phone" or something like that, and it will be easy to understand!
- The screen scan for the 64-digit code wasn't working on one of my 2 phones, but after a couple tries it let me write it down manually.
January 27, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your feedback and suggestions! We're thrilled to hear MobileTrans worked for you. We'll consider your input to improve the user experience further!
WhatsApp from Xiaomi to iPhone very good
WhatsApp from Xiaomi to iPhone very good
January 26, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad MobileTrans worked well for your WhatsApp transfer. Let us know if you need further assistance!
Exactly as promised! 10/10 recommended
Simple, clear instructions. Worked absolutely great. Moved Whatsapp successfully from iPhone to Android thanks to Wondershare MobileTrans, and never going back to IOS ever again!!! Thank you, Wondershare!
January 24, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your amazing feedback! We're thrilled MobileTrans worked perfectly for you. Enjoy your new Android experience!
Best way to transfer WA and WABusiness from Iphone to Android
No. 1 way to transfer Iphone to Android Whatsap and WABusiness
January 22, 2026
Unprompted review
Reply from Wondershare MobileTrans
Thank you for your positive feedback! We're glad MobileTrans helped you transfer WhatsApp and WhatsApp Business seamlessly.
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