Mobile Tyre Buddy LTD Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing how helpful the team is when unexpected emergencies happen. Customers frequently praise the rapid response times, noting that technicians arrive quickly and resolve roadside problems with great efficiency. People constantly highlight that the staff members are extremely polite, friendly, calm, and professional during very stressful situations on the road. Some reviewers were not happy with unexpected extra costs, mentioning sudden price increases and additional charges demanded right after the work was finished. A few other people also felt frustrated because they received poor communication regarding expensive bills, unexpected fees, and low quality budget replacement tyres.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times and professional roadside... See more

Staff

Customers had positive experiences with staff, highlighting helpful and efficient service from both telephone... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the costs involved. Some reviewers... See more

Response time

Clients share positive opinions on response time, noting that calls are answered immediately and technicians... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Top class guys. Return customer and won’t use anyone else. Zaheed was brilliant getting my nut out, all within 15/20 minutes and even secured the car with rocks and bits he could find. Recommend these... See more

Company replied

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Getting a new tyre fitted was the easy part, quick, efficient but expensive but it was a mobile service after all. The only problem I had was I waited for a week for an invoice, which is ridiculous. T... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(303)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy process

Very easy process was here bang on the time they said they were coming and the guy that came to change the tyre was very friendly would defo recommend

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Tyre change

I needed a tyre changed on my car and it was really easy to get booked in. It only took an hour for the guys to get to the car and they were really friendly and helpful. I spoke to Zak and Sam on the phone and they explained everythjng clearly and were really patient. Would recommend.

February 17, 2026
Unprompted review
Rated 2 out of 5 stars

Phoned at around 11.am after being let…

Phoned at around 11.am after being let down by the RAC the night before and having to leave the car 35 mins away, we explained the car was 35 mins away so would need to get there , guy said to call once there and let him know what the tyre was and then he could be there within the hour, was quoted £230, as we we needed to sort today had no choice but to agree .
Drove down to the car , called and told him which tyre it was , spoke to a different handler, he then advised the tyre would be £260 ! Queried why , said something about would now be a different fitter and was further away.
Stuck to our guns about the £230 and he then decided it could be done for this.
We were then told the fitter would be an hour.
An hour passed and we then had a call from the fitter to say he would be another 90minutes!
We had already spent around half hour trying to actually book and pay and paid a deposit of £75 , so we were in their hands .
The fitter finally turned up about an hour and 50 mins later ( after driving past us )
He looked at the car and informed us that the other front tyre should be changed as well at a cost of an extra 160 !
He was not happy when we declined and said we would check with a garage near home as we could get a tyre for half the cost he quoted.
It was only at this point we asked what tyre he would be fitting and it was a budget tyre , we realise we should have asked before , but also no one discussed what type of tyre we wanted.
The fitter took nearly 40 minutes to finally change the tyre.
He advised that it needed a new valve which was another. £50.
By this point we had been sat in the car for over 3.5 hrs , not the 60 mins they advised , with my autistic grandson who was getting distressed , no food and no toilets nearby.
Yes they got it fixed eventually but at a final cost of £285 !
We still now have to get the wheels balanced .
Would not use again.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 care and understanding!

I spoke with Abdullah to help source an appropriate fix for my tyre issue. He took great time, care and understanding to my situation - stressful with an infant in the car at night. With time and safety constraints, his quick organization helped soften all logistical issues for a competitive cost. 10/10

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

After clipping a kerb and getting a…

After clipping a kerb and getting a flat tyre I was stranded with a dog in the car & needed help fast. Mobile Tyre Buddy were very easy to deal with and they got me back on the road within an hour. Would use them again & will recommend to friends & family.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, Friendly and Reliable

Really simple booking, confirmation of fitter being with me in 60-90mins. Fitter kept in touch regarding ETA. Really polite, friendly and quick at getting the job done.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Rescued after a disaster with The AA

After a disaster with The AA, these guys came to my rescue!
The man who took our call was friendly, calm, professional and courteous and kept a stressful situation under control.
He was honest about how long the fitter would take to arrive and gave a good price for the tyre.
The fitter was also friendly and courteous, and took care with the wheel change and did not cut corners (considering it was nearly midnight on a Friday night!).
I would HIGHLY recommend these guys, and if I, or anyone I know, is ever in a similar situation I will be suggesting Mobile Tyre Buddy for sure
Thank you, you are legends.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY ‼️

STAY AWAY FROM THIS COMPANY ‼️

My partner was completing a renovation in Buxton and was working night and day to get it completed. He went to the garage at 2am to get some drink when his car completely cut out and wouldn’t restart. He then called this company to come and recover his car. Like many reviews on here he was told the deposit was £110. After sending the deposit he was then told it would be another £90 so he reluctantly paid that.As you do when you are desperate . When the recovery truck arrived it was a total different company who they had passed the work onto and said he now needed to pay the recovery truck company a further £160. As his car is an automatic they had difficulty getting it onto the ramp. Tyre buddy was then trying to get more money out of him because of this! Luckily the company who had the recovery truck got onto the phone and told them they were out of order trying to get more money from my partner. Tyre buddy does not have a recovery truck. They are a middle man passing the work on and exploiting people who are in a terrible situation. £360 in total and only £160 of this went to the company with the recovery truck. I appreciate it was in the early hours of the morning and you pay an premium for it. But getting people to send over £110 and after they have sent this adding an additional charge on is nothing more than a scam. This company know full well they have you by the balls doing it like this and if you refused they wouldn’t send a recovery truck. As a company you really should be ashamed of the way you operate. You do not deserve anyone’s custom. The fact I have seen other reviews saying you are always closing one company to re open another shows you are very much aware of the game you are playing. I hope one day Kama comes and bites you. Absolutely shocking behaviour!!!!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Used them to get a tyre changed for my…

Used them to get a tyre changed for my daughter who had driven from Kent to Brighton and wrecked a tyre in a pothole. All done over WhatsApp with me in Kent. It was dark in Brighton and after 1700 when I made contact but they got a fitter out (on a Friday night) in an hour.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

My daughter was let down by the RAC…

My daughter was let down by the RAC with up to a 5 hour wait.A young girl by herself at night.

I contacted Mobile Tyre Buddy who were really helpful and within 40 minutes had gone and replaced her Tyre, cost was given, which was reasonable and the issue sorted.

We were really pleased with the service.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

After waiting over 6 hours for the RAC we decided to call a mobile repair service and found Mobile Tyre Buddy on Google. They came and repaired the tyre within the hour - highly recommend.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Competitive prices. Communication top notch. Very quick to respond. Easy transaction and very accommodating. Highly recommend this service and company.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from initial booking to the work carried out. The fitter was friendly and helpful as well as being very prompt in his arrival to replace my tyre. It made a disastrous start to my weekend away much better and I was able to enjoy the rest of the time away!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Zak managed to find a replacement non- standard size tyre and get it replaced for us in just under 3 hours. This was a bit longer than suggested when we booked but we were in the middle of Cornwall.

January 31, 2026
Unprompted review

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