Mobili Fiver Reviews 1,015

I bought the Oka Emma 160cm Dining Table, but the tabletop is much darker line. Your live chat and email support insist that this is the correct color. I received three boxes with the table, but I’ve already assembled box A. Can’t I just return box B for an exchange? It would be much more flexible.

I bought a transformer console to 12 person dining table. The table is great, sturdy, classic, elegant. I love that the leaves are stored inside the console table. I’m giving it 4 stars because some screws were missing and I had to run to the store to buy some

Great customer service. Responsive, fair.
I love the dining table I got from them (Eldorado extendable). Did not like the dining chairs I had ordered (Amanda) and was able to return without a glitch.

The communication with this company is just very good.
You always get a quick and neat answer.
We have now received our table and they had already said that it is well protected packed and it was certainly well protected packed,
Also in terms of price quality is really very good.
I have been a furniture maker myself for 48 years and this is just a very neat table where everything is right.
We are very happy with the table and it is certainly recommended and certainly also the company.

Brilliant customer service, noticed day before being dispatched address was wrong, was sorted before delivery, got Angelina console it's lovely and very easy to add the extension wood, brilliant for a big Christmas dinner

Beautiful dining table, amazing quality.
Ordered the Emma dining table and honestly so glad we did, has transformed our space! Cannot wait to host Christmas this year. You won't regret ordering from mobili fiver

Table conforme , qualité prix au top , très stable, à recommander

Amazing customer service
Had a small issue with a part and the communication was superb. The issue was dealt with in a very professional manor and the new part was sent without hesitation. Would highly recommend. Thank you Mobili Fiver for making this so straight forward.

I purchased a console extending table as i live in apt and its fantastic, only bad comment i would have is that they dont do seating to match as in extending bench... it would be a great space saver as i said living in apt... i dont want loads chairs etc...

EU001363674EN We brought a concrete effect dining table, which was damaged,but a rapid response from Mobili fiver and a replacement was sent straight away,wonderful service from a great company thanks to Elena for sorting it out

The items I ordered arrived within the time frame listed on the site at the time of purchase. It took weeks to arrive, based on the shipping date from the warehouse, but they look as pictured in the listings, and they were reasonably priced. I ordered a set of hanging shelves that were easy to install and 7 floating nightstands to be used as floating dresser drawers. The night stands (Riccardo) are cute, but they are tiny. The actual space in each drawer is so small, I wouldn’t even consider them a night stand. Although I wanted to use them as dresssr drawers, I now use them for the look, and occasionally put one or two tiny objects in each. They have push-open features, but these are pretty weak. They open enough to show the potential, but I still need to use tools to pull the drawers out after pushing them. The hanging shelves, I highly recommend. The hanging nightstand, you may be better off with another style on Mobile Fiver or using another company.

I recently had an issue with my order from Mobili Fiver, and I cannot express enough how satisfied I am with their customer service. From the initial contact to the resolution, their support team, demonstrated exceptional professionalism and dedication.

Upon discovering a crack on my tabletop and missing legs, I reached out to their support team. The support team promptly responded, guiding me through the process with clear and concise instructions. Despite the initial inconvenience, they timely updates and the swift action taken to dispatch a replacement part were highly reassuring.

The replacement tabletop arrived within the promised timeframe, and the assembly was seamless with no further issues. The Support's team clear communication about the disposal of the damaged part was also very helpful, ensuring there was no confusion on my part.

I am extremely impressed by the efficiency and excellence of Mobili Fiver's customer service. They turned a potentially frustrating situation into a smooth and positive experience. I wholeheartedly recommend Mobili Fiver for their outstanding customer support and dedication to resolving issues promptly.

Thank you, Mobili Fiver, for your excellent service and for ensuring customer satisfaction is a top priority.

We ordered the Emma Extendable Table 160(240)x90 cm, and overall we are very happy with the result. We were a bit nervous about the quality of the product, but it exceeded our expectations.

We're giving 4/5 stars. The reduction comes from a couple of things. The first problem was that the interior portion of the Emma table was slightly damaged on the corners. Not a huge deal, but given the price of the table, and the amount of protection inside the packaging, seeing it was unexpected. The second thing was that the amount of styrofoam was insane. I'm really not sure why companies keep doing this, but disposing of styrofoam is a huge annoyance. Please use paper / carton packaging in the future.

UPDATE 2024-06-09: Mobili Fiver reached out to me after posting this review, and did a great job of providing a quick solution. Even thought I had already assembled the table, they still offered a partial refund on the cost of the damaged part. Changing the review to 5/5 stars for their excellent customer service!

Great company with outstanding customer service!
We have placed a large order, reveived items fast and couldn't be more pleased with the quality and looks of the furniture!
Couple of months down the road, my baby broke a hinge by leaning on one of the drawer doors and Giulia was really helpful to send me a replacement.
Highly recommended!

We just purchased the Emma extendable black concrete effect dining table. It was delivered earlier than the original date given which was nice.
Well packaged so zero damage.
We watched the helpful video on how to assemble the table which between two of us took roughly an hour.
Very pleased with our new table.

Just brilliant from ordering till end lovely items. Table plus chairs amazing design how the table is put together. The black chairs are stunning.The packaging was excellent.

I was very nervous about ordering from an online company, not having seen the quality of the the product. I need not have worried. Firstly I had some issues regarding my card. After contacting Mobili Fiver who were most pleasant and helpful I managed to order. The table arrived exactly on the day specified. Great packaging. It took at least 2 1/2 hours to assemble and was too heavy for us to do as both in our late 60,s but we are so pleased with it. It’s is a beautiful table and fantastic quality. Thank you Mobili Fiver. Wonderful service from start to finish 😊

I've bought a table, 2 shelves and a bookcase from them. They have one of the best price/quality ratio on the internet and their service is perfect (delivered on time, support answers quickly).

Writing this late. Was a bit unsure about ordering at first as product was to be shipped from Italy.. but wow amazed from start to finish..easy to order, arrived exactly in the specified timescale. The packaging was impressive to say the least so absolutely zero damage from transport.. Table looks amazing, the extendable mechanism is fantastic.. absolutely didn't not disappoint and makes my dining room looks lovely ..would highly recommend and would definitely order from here again in the future