Mobili Fiver Reviews 1,015

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Ordered a table from this company back in February, the table is beautiful and as described however I would NEVER recommend ordering from this company. A few weeks after receiving the table I also rec... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this table enough. It’s absolutely beautiful and looks far more expensive than it actually was. I’d been searching for a square extendable dining table for months and kept putting... See more

Company replied

Rated 5 out of 5 stars

Used these because they had exactly what I needed. I am very impressed and I think I will always check their website first for any further purchases. Delivered really quickly considering I am in... See more

Company replied

Rated 5 out of 5 stars

Recently purchased dining table from Mobili. Good communication about delivery etc. Item arrived very well packaged and on specified day. Unfortunately one piece had some damage, my query was dealt wi... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Tantissimi mobili originali, e dallo stile unico che vengono progettati e prodotti nella nostra fabbrica, in provincia di Pordenone (Italia). Un'azienda familiare che realizza da ormai 20 anni: tavoli allungabili, consolle allungabili, librerie, tavolini da soggiorno, porta tv, fino a specchi e mensole. La peculiarità? Acquistare l'artigianato made in Italy a prezzi vantaggiosi, direttamente dal produttore. Ma soprattutto: consegne in 3/5 giorni, reso facile, assistenza clienti pre-vendita per essere consigliati onestamente, e post- vendita per risolvere qualsiasi evenienza, e infine l'app che permette di vedere il mobile a casa tua, con la realtà aumentata, prima dell'acquisto.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just one word…fantastic

Great customer service, any queries I had were dealt with very quickly.
The table is amazing quality & the instructions to put everything together were very clear. Probably the easiest item of furniture we’ve ever put together
Love everything about the table

March 14, 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much for your feedback, and for choosing Mobili Fiver. We remain at your disposal.

Rated 5 out of 5 stars

Received my console table

Received my console table , easy to assemble and very sturdy made to last that's for sure would highly recommend this company to anybody as I will definitely be buying from them again

February 13, 2023
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Reply from Mobili Fiver

Thank you for your feedback, Marie, and for choosing Mobili Fiver. We remain at your disposal.

Rated 5 out of 5 stars

great table and company

I took delivery of the Angelica table which arrived much earlier that we first thought it would
took an afternoon to assemble it.
All i can say is wow..

the quality is superb. Very sturdy and it looks and works amazingly.

i don't know how they do it for the price but I'm amazed.

thank you for the perfect table..

February 22, 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much for your feedback, Martin, and for choosing Mobili Fiver. We remain at your disposal.

Rated 5 out of 5 stars

I received the extendable table in grey…

I received the extendable table in grey last week. Fantastic modern piece of furniture. Great price and solid materials. Really impressed. Highly recommend Mobili Fiver. 👍

February 21, 2023
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Reply from Mobili Fiver

Thank you so much for your feedback, Michelle, and for choosing Mobili Fiver. We remain at your disposal.

Rated 5 out of 5 stars

Highly recommend Mobili Fiver

Highly recommend Mobili Fiver. Ordered the Easy extendable dining table in high gloss white. It looks perfect in our new extension with a modern, clean and sleek look. A smooth transaction from start to finish. Table delivered on time (and could have received earlier if it had been convenient). Table pieces well packaged. Took two of us to build from flat pack. Only thing to note is that the parts were labelled differently on paper instructions and video, which led to some confusion & diagram of small pieces a bit difficult to make out but we got there in the end! The table feels good quality, sturdy and would definitely buy from them again. Thank you. 😊

February 5, 2023
Unprompted review
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Reply from Mobili Fiver

Rachael, thank you so much for your feedback. We will forward it to the relevant department so that the installation instructions can be improved. Thank you for choosing Mobili Fiver. We remain at your disposal.

Rated 3 out of 5 stars

Extra bank charges.

Purchased a table, no mention when buying that I would be charged extra by my bank for an non sterling transaction. I filled out their contact form about this, they never responded. So I contacted them on Facebook messenger and I just got fobbed off.

December 16, 2022
Unprompted review
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Reply from Mobili Fiver

Good morning
We are sorry that you think you have been liquidated, we have responded to all messages you have sent us and in a cordial manner.

We do not inform you about the bank fees simply because we do not know them as this concerns your bank for the services it offers. As stated several times, we have been credited with the value of your order. Nothing more, nothing less. It is the bank that pocketed the commission.

We don't have an account in sterling but in euros being in Italy. You were commissioned because you bought an order on an Italian site with the currency in euros and despite the fact that you chose sterling, every bank generally takes commissions when changing currency, but how much it takes is not up to us, and is not indicated to us.

We are really sorry that in addition to the amount of our order you had to pay commissions but it is actually up to the banks. They also charge us commission if we pay in foreign currency.

Thanks for understanding

Rated 5 out of 5 stars

Excellent service and quality of goods

Excellent service and quality of goods. Very pleased. Would definitely buy from Mobili Fiver again.

December 11, 2022
Unprompted review
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Reply from Mobili Fiver

Thanks Emma for your feedback and for choosing Mobili Fiver. We remain at disposal. Best regards

Rated 5 out of 5 stars

Fabulous goods, pricing and customer service!

I was a bit nervous about ordering online from Italy, but thought the styles of the furniture and competitive pricing, was worth taking a chance. I ordered a console table with extensions and it is absolutely stunning, so much so I’m thinking of ordering further goods and have recommended to my sister and sister in law. Elisabetta in customer service was outstanding and her English was excellent! The carrier delivered the packages over two deliveries so I had spoken and emailed Elisabetta over a weekend and wish to say a huge thanks for the standard of customer service. All charges were also included in the price, so no scary brexit charges on the doorstep. I will definitely be ordering again, fabulous!!

October 28, 2022
Unprompted review
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Reply from Mobili Fiver

Thanks Helen for the feedback and for choosing Mobili Fiver. Do not hesitate to contact us in case of need. We remain at disposal. Regards

Rated 1 out of 5 stars

Terrible experience

Terrible experience, the webpage does not show correctly how the tables look once assembled.
When asking for a return, they failed 4 times (!) to arrange a pick up service, making me having to spend the day at home each time with no one showing up. In the end I had to arrange my own shipment at a greater cost (as I don't have a business account for shipment as they do).
Only to save the difference between their shipment and mine.
Will never buy from them again and I'd advise everyone against buying from them at all.

October 31, 2022
Unprompted review
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Reply from Mobili Fiver

Good morning
We are really sorry to see your negative review. As soon as you contacted us on September 6 about the return we agreed with you on a day on which you wanted the goods to be collected.
The collection was arranged by express courier 4 other times ( dates always agreed with you moreover ) and in none of them did you deliver the goods to the courier.
We advised you to bring the goods to a pickup point with the prepaid labels we provided, but you preferred to arrange the return at your own expense.
We received the goods and accepted the return well after the deadline ( the goods were returned to us 2 months after your request ) and you were fully refunded for the product you purchased without any return charge.
We are really sorry that our return attempts were not successful as you did not want to use our service and that you did not appreciate our strong support and availability to you.
Our customer service gave special attention to your case, and as described, we did everything we could to help you.
We thank you for your order and hope you will give us another chance in the future.
Best regards

Rated 5 out of 5 stars

Great Table Amazing Quality and Value

The table (Emma) is excellent quality and very well engineered. Delivery was fragmented but got there in the end.

October 5, 2022
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Reply from Mobili Fiver

Dear Robert, Thank you so much for your positive feedback. Do not hesitate to contact us in case of need. We remain at disposal. Regards

Rated 5 out of 5 stars

No hassle delivery, great price and great product

Before ordering from this website I check the reviews on Trustpilot and noticed how positive they were so decided to place an order for the Emma table.

The delivery was within the timescales advised with no hassles. No damage to the parts and assembled in a reasonable time for flat pack. We're very happy with table and chairs too for the price we paid. I would definitely recommend ordering from here.

August 19, 2022
Unprompted review
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Reply from Mobili Fiver

Dear Neil,
we are happy that you like our products and delivery. Thank you so much for your positive feedback. Do not hesitate to contact us in case of need.
Regards,
Mobili Fiver

Rated 5 out of 5 stars

I ordered the 140cm beautiful dining…

I ordered the 140cm beautiful dining table in natural wood color along to a small table to put in front of my sofa. Frankly i cannot express how grateful i am to this company for the quality provided. I fell in love with the dining table from the pictures, and was worried the quality would be compromised upon reception. Sometimes a beautiful item can give us the pleasure of the world, and this is what happened when i finished installing it. I really wanna thank the people handling this company for giving me that nice feeling ♥️

July 3, 2022
Unprompted review
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Reply from Mobili Fiver

Hi Joseph, thank you so much for your feedback!

Rated 5 out of 5 stars

Amazing quality products

It was so easy to order my table online. The table was dispatched on the day that they said on the website. The quality of the item is amazing. The delivery and packaging was very good.

May 28, 2022
Unprompted review
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Reply from Mobili Fiver

Hi Emanuela, thank you so much for your feedback!

Rated 5 out of 5 stars

Emma table 140cm - Mobili Fiver

Hi
I was surprised how the table was packed, strong boxes and really thick layer of styrofoam, at some points 6-7 inches.
Table great, looking really nice - you can feel the quality. I can recommend to everyone who don't have enough space for a big table, but can extend it when friends coming with a visit, or making small party. 3 boxes travelled from Italy to UK for 7 days, not even a scratch :-)

May 5, 2022
Unprompted review
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Reply from Mobili Fiver

Hi! Thank you so much, your comment means a lot to us. Thank you for choosing Mobili Fiver.

Rated 5 out of 5 stars

Sturdy table

Sturdy table, item well packed and protected. Easy assembly. Company service and info on each step. Highly recommend company and products

May 3, 2022
Unprompted review
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Reply from Mobili Fiver

Hi Tom,
thank you so much for choosing Mobili Fiver

Rated 4 out of 5 stars

Good quality product

Good quality product. Table top came chipped so they sent a replacement. And then we had an accident and broke one side. They sent a free replacement as well. Happy customer!
The only bad bit I would say is that the table is very heavy and the table top, when extending, it doesn't slide at all.

March 31, 2022
Unprompted review
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Reply from Mobili Fiver

Hi Liviu, thank you so much for your feedback and fo choosing Mobili Fiver !!!

Rated 5 out of 5 stars

very reliable delivery and great…

very reliable delivery and great quality of communication, friendly, competent, fast!!
The table EMMA is wonderful, instruction video at the shop page was helpful!
When I am searching for further furniture in the future I will have for sure have a look at Mobili Fivers Page.

March 17, 2022
Unprompted review
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Reply from Mobili Fiver

Good morning, thank you so much for your feedback!!

Rated 5 out of 5 stars

Sturdy, looks amazing, extendable feature is really good

Honestly the happiest I've been since moving into our new home. I ordered an extendable dining table from another company before ordering from Mobili and had the worst experience after waiting 12 weeks for it to be delivered. I then came across Mobili Fiver and saw a dining table to my exact requirements. Ordered it and we were told it would be delivered in 3 weeks but it arrived a week earlier. Packaging was excellent, cannot fault it. Item was in prestine condition. Colour (walnut) is exactly what I was after. The craftsmanship and technology is fab. Only recommendation is for the instructions to be slightly clearer, but we managed to put the table together within an hour. Sturdy, looks amazing, extendable feature is really good. Would 100% recommend both the product and the company. Will be buying again soon from Mobili Fiver.

February 20, 2022
Unprompted review
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Reply from Mobili Fiver

Dear customer, thank you for your feedback, this makes us really happy. Thank you for your advice, we will take it into considerations.

Rated 5 out of 5 stars

Loved my beautiful & stylish coffee table

I purchased the small coffee table (iCube 60), as it looked exactly what I was after. On receiving it the item was as sleek and stylish as on the website - absolutely loved it!

I had a slight issue on receiving the item, but this was rectified very promptly by the excellent customer services.

Love the design of their furniture, and after a great shopping experience with the company - will definitely purchase from MobiliFiver again.

Thank you

December 30, 2021
Unprompted review
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Reply from Mobili Fiver

Thank you so much Courtney!! This makes us very very happy. Happy New Year!!!

Rated 5 out of 5 stars

Really great experience all round

Really great service all round. Got the Emma extending dining table and not disappointed. Delivery was on schedule and fully kept updated, and putting it together was fairly easy. Table is sturdy, good looking and is brilliant.

September 29, 2021
Unprompted review

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