Modere Europe Reviews 3,583

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Firstly, really impressed with Laura Fearne. UK , very supportive, friendly professional and informative plus an outstanding example in herself and how she looks and how she acts and what she eats,... See more

Rated 5 out of 5 stars

This is the second time I have purchased Modere and I love it the chocolate trim is my absolute favourite!! I have now tried all supplements and the green 3 day stuff even tho it looks off putting wit... See more

Rated 1 out of 5 stars

The website is disaster. I couldn’t edit my cart, which contained items I hadn’t clicked on. I reached out to customer service immediately, to have them cancel the order, which they ensured me I can e... See more

Company replied

Rated 2 out of 5 stars

Too early to say if products are effective or not but I'm really disappointed with the lack of information provided with the products. For eg. The ignite tablets just say 'take with breakfast and lunc... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Modere delivers safe and high performing products for you and your home. From personal care, to health & wellness, to household care- we have it all. Our formulas are proven and tested, and have been trusted by customers around the world for more than 25 years.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hi anyone suggest to me about trim and…

Hi anyone suggest to me about trim and morning drinks
I bought trim and morning drinks before 3 months and all products it’s opened so could i use and not . Now i am in india and here weather is very hot and i didn’t put in fridge?
It will be very helpful if anybody can help and guide me ..
Thank you

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company and its products.

I love this company and its products.
I have had contact och bought health products under many years. What a pity that has stopped here in Europe. I would like to continue using and buying Modereproducts.
Best regards!

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

The pumps supplied for the shower gel…

The pumps supplied for the shower gel are not working.

April 7, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello, thank you for your feedback. We're sorry to hear that you experienced issues with the pumps on the shower gel. We take product quality very seriously and will look into this matter immediately. Please contact our customer service team service@modere.eu with your order details, and we will be happy to resolve this issue as quickly as possible.

Best regards,
The Modere Europe Team

Rated 4 out of 5 stars

Liquid Biocell Immune

I’ve been taking this for almost 1 month. I actually bought this because I heard and read that this could help against muscle and joint pain plus extra energy. Unfortunately it hasn’t helped to reduce those pains and also no extra energy. Hopefully it will help after a month.
Because of the collagen my skin started looking better and also felt softer within the first week. I’m happy about that.

March 28, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi,
Thank you for sharing your experience with us. We're glad to hear that you've already noticed improvements in your skin — that's great news!

We understand it can be disappointing when other expected benefits, such as joint comfort or increased energy, take longer to appear. These effects can vary from person to person, and sometimes require a bit more time and consistency.

Please don’t hesitate to reach out to our customer service team at service@modere.eu if you have any questions or would like personalised guidance on how to make the most of your routine.

Wishing you continued positive results,
The Modere Europe Team

Rated 5 out of 5 stars

Five years taking Skin/Beauty and love my results!

I have been taking the same Liquid Collagen for 𝗙𝗜𝗩𝗘 𝗬𝗘𝗔𝗥𝗦, and I am so impressed by the results.
I am 59 and feel really great. My skin, my hair, my nails, are just so healthy, even that achy hip has disappeared, I know that my collagen has helped my right foot and recent operation, I would hate to think how I would be without my collagen fix.

I started with Pure, and had brilliant results, but then I got a bit of FOMO, you know what it is like. Everyone was talking about Skin. So I ordered Skin now called Beauty, there was a super deal, and I haven’t looked back since. 𝗟𝗶𝗾𝘂𝗶𝗱 𝗕𝗶𝗼𝗖𝗲𝗹𝗹 𝗕𝗲𝗮𝘂𝘁𝘆 – reflects not just the amazing skin benefits you get from taking this product, but also the other wonderful beauty benefits, such as supporting great hair and nails. I will compromise on a few things, but never my collagen.

March 10, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi,
Thank you so much for sharing your incredible journey with Liquid Biocell! Five years of consistent use and such fantastic results — that’s truly inspiring. We’re especially happy to hear how it's supported your skin, hair, nails, and helped with your overall well-being!

It’s great that you found the perfect match with Liquid Biocell Beauty — and yes, we totally get the FOMO! It’s amazing to see how the product has become such an essential part of your wellness routine.

Thank you again for your continued trust in Modere. We’re so glad to be part of your journey!
The Modere Europe Team

Rated 5 out of 5 stars

Smooth process and good products which help our health…

Everything went smoothly from time of ordering to time of delivery with regular updates of progress. Products very well packaged and help me and my spouse with some hip problems we have had in the past.

March 7, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi,
Thank you for your kind feedback! We’re delighted to hear that everything went smoothly with your order and that you appreciated the regular updates and careful packaging.

Even more importantly, we’re so glad the products are helping you and your spouse — that’s exactly the kind of result we hope for.

Wishing you continued wellness,
The Modere Europe Team

Rated 1 out of 5 stars

Awful awful awful

Awful awful awful. Does not taste anything like tiramisu. Messaged Modere twice no response

March 12, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi,
We're truly sorry to hear about your experience with the product and the lack of response from our team. This is certainly not the level of service we aim to provide.

Please contact us again at service@modere.eu and include your order number so we can assist you as quickly as possible. We appreciate your feedback and would like the opportunity to make things right.

Rated 1 out of 5 stars

Awful customer service!

The website is disaster. I couldn’t edit my cart, which contained items I hadn’t clicked on. I reached out to customer service immediately, to have them cancel the order, which they ensured me I can easily return those I didn’t oder- now they’re telling me that I have to cover the shipping costs. Canceling my subscription now, after many years.

March 7, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello, thank you for sharing your feedback. I’m very sorry to hear about the difficulties you experienced with our website and the confusion regarding your order and return process. We truly value your loyalty over the years, and it’s disappointing to learn that we haven’t met your expectations this time.

Thank you for your honest feedback.

Sincerely,
The Modere Europe Team

Rated 1 out of 5 stars

I did not order the last order sent to…

I did not order the last order sent to me and charged to me. I do not have a subscription. I dont know why the order was sent out. I do not want automatic orders or charges. I will order as and when I want product. Do not automatically sent and charge me ever again.

February 23, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello, thank you for sharing your feedback. We’re sorry to hear about this issue and any inconvenience it has caused. We understand your concerns regarding unexpected orders and charges, and we want to resolve this promptly. Please contact our customer service team with your order details so we can review your account and ensure that no automatic orders or charges occur in the future. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Sincerely,
The Modere Europe Team

Rated 5 out of 5 stars

That's great thank you

That's great thank you

March 5, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello, thank you for your positive feedback! We're delighted to hear that everything is going well. If you ever need any further assistance, feel free to reach out.

Best regards,
The Modere Europe Team

Rated 1 out of 5 stars

My account had been closed so I was…

My account had been closed so I was unable to cancel my subscription, an order I did not want.

February 6, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello, thank you for sharing your feedback. We’re sorry to hear that the closure of your account prevented you from canceling your subscription, resulting in an order you did not want. We understand how frustrating this must be and would like to help resolve the issue as quickly as possible.

Please contact our customer service team with your account and order details so that we can review your case and ensure that any unwanted subscriptions are canceled and the issue is resolved to your satisfaction.

Thank you for your patience and for bringing this to our attention.

Sincerely,
The Modere Europe Team

Rated 5 out of 5 stars

Excellent products and good website

Excellent products and good website

February 19, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

We’re thrilled to hear that you’re enjoying our products and website. Your feedback means a lot to us, and we’re committed to continuing to provide excellent products and a great shopping experience. If you ever have any questions or need assistance, feel free to reach out. We look forward to serving you again!

Best regards,
The Modere Europe Team

Rated 1 out of 5 stars

Don’t waste your money it does nothing

Don’t waste your money it does nothing, other than given you diarrhoea & indigestion

February 5, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hi Amie,

We’re sorry to hear that you didn’t have a positive experience with our product. Customer satisfaction is very important to us, and we understand that individual results may vary.

We’d love the opportunity to learn more about your experience and see how we can help. Please reach out to our customer support team at service@modere.eu or by phone as of midday Monday to Friday at 0808 238 9514 so we can assist you further.

Your feedback is valuable to us, and we’re always working to improve our service.

Regards,
The Modere Europe Team

Rated 4 out of 5 stars

Excellent products

Excellent products, efficient service just a little expensive.

February 7, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Dear Angelina,
Thank you for your feedback! We’re thrilled to hear that you’re happy with the quality of our products and service. We understand that price is an important factor, and we continually strive to provide the best value.

Best regards,
The Modere Europe Team

Rated 3 out of 5 stars

Excellent Noni Juice and Mineral Solution

I really like the Mineral Solution and Noni Juice. I have used the products all through extensive medical procedures and treatment. I believe they have made a difference to providing essential nutrients.
However, the delivery took way to long which I thought was rather unnecessary, hence the 3 start for SERVICE.

January 17, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Hello Roda,

Thank you so much for your review and for sharing your experience with our Mineral Solution and Noni Juice. We’re delighted to hear that our products have supported you through your medical treatments and have contributed to providing essential nutrients. It’s always great to know that our products are making a positive difference in our customers’ lives.

Regarding the delivery, we sincerely apologize for the longer wait time you experienced. We understand the importance of timely delivery and take your feedback seriously to improve our service. Rest assured, we’re working to ensure that such delays do not happen in the future.

Thank you once again for your valuable feedback, and we hope our products continue to support your well-being. Should you have any questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very good products

The quality and description of the products is very good. Easy to order. Delivery time brilliant.

February 1, 2025
Unprompted review
Modere Europe logo

Reply from Modere Europe

Thank you for your kind feedback! We’re thrilled to hear that you are satisfied with the quality and description of our products, as well as the ease of ordering and delivery time. Your satisfaction means a lot to us!

If you ever need assistance or have any questions, feel free to reach out.

Best regards,
The Modere Europe Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look