Ordered and paid for some cabinet hanging rails from this company, never arrived. Tried to contact them via website and phone, website says carrying out maintenance, phone now unavailable. Avoid at... See more
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Have purchased from other competitors where my goods were damaged in transit. Waited another 2weeks for re order. This company has its own courier and delivered really quick. Was packaged well. Not i... See more
Item never received and cant get hold of seller as website down. Checked other reviews and lots of people reporting the same that they never received their goods and company unresponsive so can only c... See more
Ordered from the Web after watching the very informative video. Hinges came 3days later. Fantastic service. 3rd time I've used this company. They've got a complete selection of kitchen unit hinges so... See more
Company details
Written by the company
High quality products at low price for your home. Handmade rustical solid wood products, console tables and shelves. Furniture hardware and accessories for everyone. Plastic storage organizers. Everything delivered at your door.
Contact info
Unit 4 Gorsey Place, WN8 9UP, Skelmersdale, United Kingdom
- 01695227130
- shop@moderix.co.uk
- moderix.co.uk
3.2
Average
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order did not arrive
I would give 0 stars if that was an option. I ordered items (via B&Q) which did not arrive on the given delivery date and still did not arrive a week later. Moderix did not respond to messages enquiring about the missing items and no-one answered the phone when I tried to call them. Very disappointing and now a refund is required.
February 11, 2025
Unprompted review
Haven't received my order
Haven't received my order, contacted them and have heard nothing
February 8, 2025
Unprompted review
Zero rating for Moderix
I have never received the goods I ordered on 28th January and have never received any reply to my attempts to contact Moderix.
Twice now they have invited me to rate them on Trustpilot but I can't give them anything other than a negative review until I receive the items I have paid for.
February 18, 2025
Unprompted review
I haven't received my order
I haven't received my order, or had any communication from the company since placing the order. I tried calling customer service numerous times, no answer, left multiple messages. I have also emailed and had no response!
February 7, 2025
Don't buy products via B&Q from this…
Don't buy products via B&Q from this seller! Missing delivery within delivery window doesn't respond to messages and phone numbers don't work so you can't even chase it up. B&Q don't seem to care either
February 11, 2025
Unprompted review
No response from customer service
Emailed about discolouration of one of three shelves I bought. They responded and asked me to send pictures, which I did. Then radio silence. Ignored all my calls and emails, no way to speak to anyone. Shame because shelves are nice but not great if you have a query/question/problem.
January 16, 2025
Shelf Via B&Q as they use 3rd Parties
Ordered via B&Q a shelf. Should have been delivered on the 28th of Jan. Its now the 5th of Feb and still nothing received. No communication from either Moderix or B&Q.
February 5, 2025
Unprompted review
Loved my new shelf
Loved my new shelf. Was pretty easy to instal. Would definitely buy again.
January 17, 2025
Brilliant product
Brilliant product, great price, no hassle delivery highly recommended
January 7, 2025
Suspended chrome hanging rail
Ordered a short hanging rail. Came very quickly and was cheaper than ordering from Amazon. Good job.
January 2, 2025
Happy Customer
Delivery was well packed and delivered in good time (considering the xmas holidays). I'm very happy with the quality of dowel delivered.
December 29, 2024
Exactly what I needed
Exactly what I needed, arrived quickly and totally as expected and good value
December 28, 2024
Great product
Great product. Great service. Delivery on time. Will definitely buy again from Moderix.
December 27, 2024
It was easy to find what I was looking…
It was easy to find what I was looking for.
Easy to order and to pay.
Arrived well packed and a day earlier than expected.
November 8, 2024
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