Modern Travelworks | Modern Destination Weddings Reviews 

115
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sheba Mathews has been great to work with. Responsive, friendly and professional. Nice to get such excellent customer service.

Rated 5 out of 5 stars

Sheba was PHENOMENAL! I’ve never used a travel agent before so I wasn’t sure what to expect. Working with her took the hassle away from planning my sister’s birthday trip to Puerto Vallarta. She gav... See more

Rated 5 out of 5 stars

David Feldschau what more can I say he went above and beyond making the trip to Cancun very enjoyable.He would always answer our emails promptly and made sure for us to know how to get to our amstar p... See more

Rated 5 out of 5 stars

Heather did an amazing job for a girls trip to Mexico! Excellent communication from the beginning, helpful tips, and great accommodations! She was so easy to work with, and worked hard to make things... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(115)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sheba is AMAZING!

Sheba is AMAZING!! I have used her twice and she’s nothing short of FABULOUS!! Anything you need, she’s got you. Anywhere you wanna go, she’s got you. Anything else, she’s got you!!! I’m so very grateful for all the assistance she’s provided and can’t wait to book my next trip with her! TEN STARS!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

David Feldshau was EXCEPTIONAL in…

David Feldshau was EXCEPTIONAL in communication, responsiveness, and did not lack knowledge in our trip planning for the destination wedding we were attending in Puerto Vallarta at Secrets Bahía Mia!
I would highly recommend reaching out to David directly for your next trip!
Laura MacDonald

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

We are so grateful we found Heather

We are so grateful we found Heather! Not only is she an incredible planner with lots of information and insight into different travels but you can tell she genuinely loves what she does. THAT makes all the difference. She’s fast, efficient and available. 10/10 recommend her to all of our friends!!!

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Heather is fabulous

Heather is fabulous! You must book your next vacation with her. She was very accommodating, knowledgeable, and made sure all my questions were answered. She sent emails updating me with any new information or changes regarding my trip.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience with David!!!

Amazing experience with David Feldschau! He definitely made our trip super easy to navigate. Great communication; his responses were always prompt and timely. Thank you so much David for all your help!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Heather was very attentive with helping…

Heather was very attentive with helping us find and book our All-Inclusive destination for our family of 4. She made sure to give us as much information before and during our trip. She had great recommendations for us, we enjoyed our stay at Dreams Bahia Mita in Puerto Vallarta Mexico!

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Austin is awesome

Austin is awesome! I was planning a trip for my entire family to attend a wedding in Mexico. All of us were booking separate rooms and departing on different days. Austin was extremely patient and revised out trip without any issues at all! Thank you Austin!!!!

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Another successful trip

This will be the 2nd time I've used Sheba Mathews and again another successful trip. I told her me and my wife wanted to go to Jamaica. Threw out some dates and let her do the rest. She herself travels alot so she has a good grasp of which places to recommend. She offered me something so we wouldn't wait in customs line. My gawd that was a life saver. Trying to use her for my 3rd trip as I type this.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

We are traveling to Punta Cana in…

We are traveling to Punta Cana in April….. I’m so very grateful for our travel agent, David, with Modern Travelworks. He has gone above and beyond to answer all questions and to accommodate all possible requests!!
Thanks for a great customer experience, David 👍😉

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

St. Maarten Travel

I am headed to St. Maarten for my 40th birthday and I am so grateful to have worked with Sheba Mathews as I planned this vacation. She offers the best customer service and was able to cater to my needs. She was very professional in helping me find a great rate for my hotel accommodations. Seriously I can't recommend a greater travel agent. She was absolute amazing to work with. 10 STAR SERVICE

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

My (now) husband and I chose Modern…

My (now) husband and I chose Modern Travelworks to assist with our room block arrangement and help our guests book their accommodations with the resort for our destinationwedding. From our very first conversation with Sheba and Fereshta, we knew we made the right choice. They were very warm, funny, knowledgeable, professional, and made everything incredibly easy from the first day up unto the wedding. Sheba was very quick with guest quotes (sometimes multiple for one person), and went over and beyond tracking people down and getting them to book (I've learned people procrastinate a LOT- that part was a bit nerve-wracking!). But she got it done with minimal work needed on our part. Closer to the wedding, my best friend's husband had another serious complication from a brain surgery he had months prior and they were unable to attend. I had fronted the cost for their stay because I really wanted them to be there and I know medical bills were piling up for them. Once I learned they couldn't attend, I reached out to Sheba to see if there was any way I could recover any of the money I paid. I knew it would be a long shot since I didn't remember to buy the travel insurance (I highly suggest getting it just in case!!!). However, Sheba was able to recover the full amount once we submitted medical documentation! I don't know how she did it- I can only think she's a magician or something! Needless to say, we've been very impressed with their service and highly recommend them for guest accommodations for any wedding or event. Thank you so much from the bottom of our hearts!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Would like to express my gratitude…

Would like to express my gratitude towards this company, I came to Sheba Mathews a month before my trip and she was able to provide me with several different resorts to choose from. My family and I had a great time at the Riu Tequila in Playa del Carmen. I would most definitely recommend this travel agency to anyone!

June 22, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look