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Modish Furnishing Reviews 

340
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional build and design of the furniture, noting that products look even better in person. Consumers are also thrilled with the prompt delivery service, often receiving their orders well ahead of schedule. Furthermore, buyers appreciate the dedicated customer support team for handling inquiries and resolving minor glitches professionally. However, some customers also noted occasional issues with damaged items upon delivery or unexpected challenges during the assembly process. A few reviewers felt disappointed when products arrived with minor defects or missing parts, though support teams typically addressed these matters promptly.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, describing items as stunning, sturdy,... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising quick shipping times, polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the sturdy build, great... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being helpful,... See more

Service

Consumers find service to be positive, highlighting exceptionally quick response times and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an exceptional experience. Ian at Modish has been extremely helpful answering any queries I had promptly which helped me make my decision to purchase an excellent piece of gar... See more

Company replied

Rated 5 out of 5 stars

The bar stools are stunning looking. They are firm, strong and are excellent quality. They have studs at the bottom, so no scraping against the floor. Perfect look for our new kitchen. Easy to assembl... See more

Company replied

Rated 5 out of 5 stars

Purchased a Maddison Cream velvet ottoman storage bed from Modish. Great company to deal with, they answered my queries very promptly and I placed my order which arrived within a week! Well packaged... See more

Company replied

Rated 5 out of 5 stars

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward t... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bed Shop
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.

Manufacturer's Guarantee

1-Year Product Guarantee

All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.

Contact info

Modish Furnishing

Curated modern furniture, crafted for style & Aesthetic

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(340)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely

Easy to order, quick delivery and a lovely piece of furniture which was really easy to assemble. Love it!!

August 11, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your lovely review!

We’re delighted to hear that you found the ordering process easy, enjoyed the quick delivery, and are so pleased with the quality of your new furniture.

It’s fantastic to know that assembly was straightforward too. We really appreciate your support and hope you enjoy your new furniture for many years to come!

Kind regards,
The Modish Team

Rated 4 out of 5 stars

The garden furniture arrived on time

The garden furniture arrived on time, but unfortunately one of the pieces was damaged. I can’t fault the customer service team, Ian was absolutely brilliant in resolving the issue, and we received a replacement part within two working days.
I’m giving 4 stars only because I had hoped the quality would be slightly better, though for the price paid it still feels fair overall.

July 27, 2026
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Reply from Modish Furnishing

Thank you so much for your honest and thoughtful review!

We’re really pleased to hear that our customer service team, and Ian in particular, were able to resolve the issue quickly and get the replacement part to you within two working days.

We’re sorry the quality wasn’t quite what you hoped for, but we really appreciate your feedback, as it helps us continue to improve. We hope you enjoy your new garden furniture and have many lovely moments outdoors!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Absolutely love my new garden lounge…

Absolutely love my new garden lounge set. Stylish and Sturdy and easy to build

August 3, 2026
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Reply from Modish Furnishing

Thank you so much for your lovely feedback!

We’re delighted to hear you’re loving your new garden lounge set and that you found it stylish, sturdy, and easy to assemble. We hope you enjoy many relaxing moments in your new outdoor space!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Great service and qualityGreat service and quality really pleased

Great service and quality really pleased

August 5, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you're so pleased with both the quality of your purchase and the service you received. Your kind feedback means a lot to us.

We hope you enjoy your furniture, and we look forward to serving you again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Fast delivery and excellent quality…

Fast delivery and excellent quality product

July 17, 2026
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Reply from Modish Furnishing

Thank you for taking the time to leave us such a lovely review!

We're thrilled to hear that you're happy with the fast delivery and the excellent quality of your purchase. Your feedback is greatly appreciated.

We hope you enjoy your new furniture, and we look forward to welcoming you back again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Totally worth the money

We were stuck between a chair and bar stool set from Modish and another company but I’m so glad we went for the Maria cream velvet chairs with Modish. They were brilliant from start to finish, super quick at coming back to me with any queries I had. They held the delivery off for me until we had our worktops in and were ready for them, they arrived on the date I asked for. The products themselves are great quality, easy to assemble, comfy and look amazing. They look exactly like the pictures and I couldn’t be happier! I will definitely be keeping an eye out on their website for more furnishings! Thank you

July 30, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for taking the time to leave such a wonderful review!

We're absolutely delighted to hear that you chose Modish Furnishing and that you're so pleased with your Maria Cream Velvet Chairs. It's fantastic to know that everything—from arranging your preferred delivery date to the quality, comfort, and ease of assembly—met your expectations.

Your kind words mean a great deal to our team, and we're especially pleased that the chairs look exactly as you hoped.

We truly appreciate your support and look forward to helping you find more beautiful pieces for your home in the future.

Thank you once again for choosing Modish Furnishing!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Good quality, great service

Easy to order, very quick delivery, great delivery staff, good quality furniture

July 6, 2026
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Reply from Modish Furnishing

Thank you so much for your fantastic review!

We're delighted to hear that you found the ordering process easy, the delivery was quick, and that our delivery team made such a great impression.

It's also wonderful to know that you're happy with the quality of your furniture.

We really appreciate your support and hope you enjoy your new furniture for years to come. Thank you for choosing Modish Furnishing!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great product and excellent customer service

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward to assemble.

Unfortunately, we discovered that two of the cushion covers had small cuts in them. I contacted customer services by email, and they responded straight away – even on a Sunday! The issue was dealt with without any quibble, and replacement covers arrived within just three days.

Fantastic customer service and a lovely product. It’s refreshing to deal with a company that resolves issues so quickly and efficiently. I wouldn’t hesitate to recommend them.

July 14, 2026
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Reply from Modish Furnishing

Thank you so much for taking the time to leave such a wonderful review!

We're delighted to hear that you're so pleased with your garden furniture and that you found the assembly process straightforward.

We're sorry that the cushion covers weren't perfect on arrival, but we're so pleased our customer service team was able to resolve the issue quickly for you. Your kind words about our aftercare mean a great deal to us.

Thank you again for your recommendation and for choosing Modish Furnishing. We hope you enjoy your new garden furniture for many years to come!

Best regards,
The Modish Team

Rated 5 out of 5 stars

10/10 lovely product

10/10 lovely product

Did come damaged slightly but aftercare was exceptional and that’s what matters! Thank you

July 13, 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you love the product. While we're sorry it arrived with a little damage, we're really pleased that our customer service team was able to resolve everything to your satisfaction.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.

We hope you enjoy your new furniture, and we look forward to serving you again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Iots of communication and fast answers…

Iots of communication and fast answers with the same person which was really good .

July 10, 2026
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Reply from Modish Furnishing

Thank you so much for your lovely review!

We're delighted to hear you appreciated the regular communication and quick responses. We believe having one dedicated point of contact makes the process much smoother, so it's great to know that made a difference. Thank you for choosing Modish Furnishing!

Best regards,
The Modish Team

Rated 4 out of 5 stars

First rate service.

The service, delivery, were first class. There was a little damage to the item however the customer service were refreshingly brilliant. Love my new outdoor sofas thank you.

July 13, 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear you were pleased with our service and delivery. While we're sorry there was a little damage, we're really glad our customer service team was able to help resolve things for you. We hope you enjoy your new outdoor sofas for many years to come!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Online process super easy

Online process super easy, was delivered super quickly.

July 8, 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We're delighted to hear you found the ordering process easy and that your delivery arrived so quickly. We hope you enjoy your new furniture!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product.

July 13, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you for your wonderful review! We're delighted to hear you were happy with the fast delivery and that you love the product. We really appreciate your support and hope you enjoy your purchase for years to come!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Every thing was easy and product…

Every thing was easy and product arrived quickly and was delivered with care

June 29, 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We're delighted to hear that everything went smoothly, from ordering through to delivery, and that your product arrived quickly and with care.

We really appreciate your support and hope you enjoy your purchase. We look forward to serving you again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Exceptional standards in quality and comfort.

Found this company through an image search from someone else's post and decided to purchase their Mia Curved Black Velvet Counter Stool. It was a brilliant decision, if I do say so myself, to do so.
Ordering process on their website was straightforward and efficient, and received confirmation emails swiftly. Within 48 hours received the confirmation of dispatch and the delivery process met all expectations.
The stools themselves are exceptional! The old adage of 'you get what you pay for' holds true. These stools are of excellent quality in build, standards and quality. Cannot recommend them highly enough and if looking for a bar/counter stool for a breakfast bar, home bar or just to feel ultimate comfort in, then order these from modish furnishings; you will not be disappointed

July 6, 2026
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Reply from Modish Furnishing

Thank you so much for taking the time to leave such an incredible review.

We're absolutely delighted to hear how pleased you are with your Mia Curved Black Velvet Counter Stools and that they have exceeded your expectations.

It's wonderful to know that you found our website easy to use, that the ordering and delivery process went smoothly, and most importantly, that you're so happy with the quality and comfort of the stools.

Your recommendation means a great deal to us, and we're truly grateful for your kind words. Reviews like yours really do make all the hard work worthwhile.

Thank you once again for choosing Modish Furnishing. We hope you enjoy your new stools for many years to come, and we look forward to welcoming you back in the future.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Amazing service and chairs

Amazing service, great quality dining chairs
Had a slight rip in one of the chairs, I emailed, within half hour I had a response from Ian who reassured me that a spare chair would be sent.
How amazing and quick Is that !!

I love my chairs and they really look great quality and value.

I wouldn’t hesitate buying from this company again

I wish I could share a photo as the chairs really do look beautiful!

What a great company to purchase from thank you again

July 8, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your fantastic review!

We're absolutely delighted to hear how happy you are with your new dining chairs and the service you received.

We are especially pleased that we were able to quickly resolve the issue with the damaged chair. We always aim to make things right as promptly as possible, so it's wonderful to know that this made a positive difference to your experience.

Your kind words about the chairs' quality and value truly mean a lot to us, and it's fantastic to hear that you love how they look in your home.

Thank you again for taking the time to leave such a lovely review. We'd be thrilled to welcome you back in the future, and if you ever need anything else, we're always here to help.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great customer service

Great all round service, from online pre and post order queries, through to order and delivery.

June 24, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you had a great experience from start to finish, from your pre- and post-order enquiries right through to the ordering and delivery process.

Your kind words truly mean a lot to our team, and we really appreciate you taking the time to share your experience.

We hope you enjoy your new furniture, and if there's ever anything else we can help you with, please don't hesitate to get in touch.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Well made and easy to assemble

Well made and easy to assemble. Good communication regarding delivery. Efficient and prompt delivery.

July 8, 2026
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you're happy with the quality of your purchase and found it easy to assemble. It's also great to know that our communication and delivery service met your expectations.

We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Very helpful Delivery drivers they…

Very helpful Delivery drivers they unpacked the bench.
We put it together easily & are really happy with our new garden furniture.

June 29, 2026
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Reply from Modish Furnishing

Thank you so much for your lovely review!

We're delighted to hear that our delivery team was so helpful and that they unpacked the bench for you. It's also wonderful to know that the assembly was straightforward and that you're so happy with your new garden furniture.

We really appreciate you taking the time to share your experience, and we hope you enjoy many relaxing moments in your garden!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Everything from ordering to customer…

Everything from ordering to customer services and delivery was excellent, would highly recommend. Garden furniture easy to assemble and looks fantastic. I am now enjoying sitting out on my patio enjoying the sun in comfort!

Thank you

June 27, 2026
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience from ordering through to delivery, and that you found the garden furniture easy to assemble.

It’s fantastic to know you’re now relaxing comfortably on your patio and making the most of the sunshine; that’s exactly what we love to hear!

Thank you again for your recommendation, and we hope you continue to enjoy your new garden furniture for many years to come.

Best regards,
The Modish Team

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