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Modish Furnishing Reviews 

340
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional build and design of the furniture, noting that products look even better in person. Consumers are also thrilled with the prompt delivery service, often receiving their orders well ahead of schedule. Furthermore, buyers appreciate the dedicated customer support team for handling inquiries and resolving minor glitches professionally. However, some customers also noted occasional issues with damaged items upon delivery or unexpected challenges during the assembly process. A few reviewers felt disappointed when products arrived with minor defects or missing parts, though support teams typically addressed these matters promptly.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, describing items as stunning, sturdy,... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising quick shipping times, polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the sturdy build, great... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being helpful,... See more

Service

Consumers find service to be positive, highlighting exceptionally quick response times and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an exceptional experience. Ian at Modish has been extremely helpful answering any queries I had promptly which helped me make my decision to purchase an excellent piece of gar... See more

Company replied

Rated 5 out of 5 stars

The bar stools are stunning looking. They are firm, strong and are excellent quality. They have studs at the bottom, so no scraping against the floor. Perfect look for our new kitchen. Easy to assembl... See more

Company replied

Rated 5 out of 5 stars

Purchased a Maddison Cream velvet ottoman storage bed from Modish. Great company to deal with, they answered my queries very promptly and I placed my order which arrived within a week! Well packaged... See more

Company replied

Rated 5 out of 5 stars

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward t... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bed Shop
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.

Manufacturer's Guarantee

1-Year Product Guarantee

All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.

Contact info

Modish Furnishing

Curated modern furniture, crafted for style & Aesthetic

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(340)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communications from order to…

Good communications from order to delivery.
Beautiful purchase, good quality.

June 29, 2026
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful review!

We're delighted to hear that you were happy with the communication throughout your order and delivery, and that you're pleased with the quality of your purchase.

We really appreciate your support and hope you enjoy your furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Satisfied customer

From order to delivery I was kept fully updated about delivery with my delivery preferences followed. The furniture was easy to assemble and very sturdy and comfortable. I am delighted with this purchase and would recommend Modish Furnishing to all

May 6, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback.

We're delighted to hear that you were kept fully informed throughout the process and that your delivery preferences were followed. It's also great to know that you found the furniture easy to assemble, sturdy, and comfortable.

We truly appreciate your recommendation and are thrilled that you're so pleased with your purchase. Thank you for choosing Modish Furnishing, and we hope you enjoy your new furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Good delivery service and phone call an…

Good delivery service and phone call an hour before delivery due. Garden furniture set is lovely, very well made and looks gorgeous and very well made.

June 16, 2026
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Reply from Modish Furnishing

Thank you so much for your kind feedback.

We're delighted to hear that you were pleased with the delivery service and appreciated the call before delivery. It's also wonderful to know that you're happy with your garden furniture set and that it's living up to your expectations in both quality and appearance.

We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

The table and chairs and coffee table…

The table and chairs and coffee table and side table is beautiful and brilliant quality very easy to make up have had loads of comments from family and friends. Delivery was stress free kept in touch with a 2 hour delivery slot would definitely use this company again .

June 5, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We're delighted to hear that you're pleased with the table, chairs, coffee table, and side table, and that you found the quality to be excellent and the assembly straightforward.

It's especially lovely to hear that you've received so many compliments from family and friends. We're also pleased that the delivery process was smooth and that the updates and 2-hour delivery slot helped make the experience stress-free.

Thank you again for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
The Modish Team

Rated 4 out of 5 stars

Really pleased with the garden…

Really pleased with the garden furniture, well packed and looks exactly like what we had ordered on line. An email was sent to us regarding the delivery date, and someone had to be in to sign for the furniture. Then the day before the delivery, they emailed to change the day. Very awkward if you are working. Then they delivered 2 hours before the given times. Just be aware that they may change the delivery day right up to the day before.

June 12, 2026
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Reply from Modish Furnishing

Thank you for your feedback.

We're delighted to hear that you're really pleased with the garden furniture and that it arrived well-packed and exactly as expected.

That said, we are very sorry to hear about the issues you experienced with the delivery date being changed and the delivery arriving earlier than the advised time slot. I completely understand how inconvenient this can be, especially when arrangements need to be made around work commitments.

Your comments are appreciated and will be passed on to our delivery partners as feedback, as we are always looking to improve the customer experience.

Thank you again for your order and for taking the time to share your experience.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Chairs are beautiful

Chairs are beautiful

June 12, 2026
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Reply from Modish Furnishing

Thank you for your lovely feedback!

We're delighted to hear that you find the chairs beautiful and hope they look fantastic in your home.

Thank you for choosing us, and if there's anything else we can help with, please don't hesitate to get in touch.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

One item came damaged contacted…

One item came damaged contacted customer services and they replaced it with a new one without any hassle

June 1, 2026
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Reply from Modish Furnishing

Thank you for taking the time to leave a review.

We're sorry that one of your items arrived damaged, but we're pleased to hear that our customer service team was able to resolve the issue quickly and arrange a replacement without any hassle.

We appreciate your understanding and are delighted that we could put things right for you.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great communication to organise…

Great communication to organise delivery very quickly. My patio set looks and feels great quality at a good price.

June 10, 2026
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Reply from Modish Furnishing

Thank you for your wonderful review!

We're delighted to hear that you were pleased with the communication and speedy delivery, and that you're happy with the quality and value of your new patio set.

We really appreciate you taking the time to share your experience and hope you enjoy your furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great experience!

I’ve had a really positive experience with Modish Furnishing and wanted to share my appreciation for the excellent customer service I received.

The team member I dealt with was incredibly patient, helpful, and thorough in explaining everything clearly. They took the time to break down all the details of my exchange, made sure I understood the pricing, and handled my queries with professionalism and kindness throughout.

Even though I wasn’t fully happy with the choice I initially made with my order, I really appreciated being able to easily rectify the situation and replace it with another item from the website. The exchange process was handled smoothly, which made a big difference.

It’s rare to come across such genuinely accommodating and pleasant service, especially when sorting out an exchange. The communication was excellent at every step and made the whole process stress-free.

Overall, I’m very happy with the service and would confidently recommend Modish Furnishing for their support and customer care.

May 28, 2026
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Reply from Modish Furnishing

Thank you so much for taking the time to leave such a wonderful review.

We're absolutely delighted to hear that you had a positive experience with us and that the exchange process was handled smoothly. It means a lot to know that the communication, support, and service provided helped make the process stress-free for you.

Your kind words about our customer service are greatly appreciated, and I'll be sure to share your feedback with the team. We always strive to provide the best possible experience for our customers, so it's incredibly rewarding to hear when we've achieved that.

Thank you again for your support and recommendation. We truly appreciate your business and hope you love your new items.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service who went the extra mile to confirm dimensions and formats for me before I proceeded with my purchase. Delivery on time, as advised. Great value for money!

May 29, 2026
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Reply from Modish Furnishing

Thank you for your kind review!

We are really glad to hear everything went smoothly and that our team could help with the dimensions and delivery process.

We appreciate your support and look forward to assisting you again in the future.

Best regards,
The Modish Team

Rated 5 out of 5 stars

Our chairs were delivered in 2 working…

Our chairs were delivered in 2 working days. They look stunning in our kitchen. 10 out of 10.

June 8, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We're delighted to hear that your chairs arrived quickly and that they look stunning in your kitchen. Comments like yours mean a lot to us.

We hope you enjoy them for many years to come, and thank you again for choosing Modish Furnishing.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Very pleased …

Arrived on time and was easy to build lovely furniture good quality

June 4, 2026
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We're delighted to hear that your furniture arrived on time, was easy to assemble, and that you're pleased with the quality.

We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Good quality and nicest customer service

Good quality furniture and the nicest customer service.

May 15, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re happy with both the quality of the furniture and the customer service you received. Your support truly means a lot to us.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Choosing the right chairs first time …

Choosing the right chairs first time happy with choice I made they make my island look great all friends ask where I bought them from happy to recommend modish furnishings

May 14, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your great feedback!

We’re really pleased to hear that you’re happy with your chairs and that they’ve made a great addition to your island. It’s also great to know your friends are asking about them; that’s exactly what we love to hear!

We truly appreciate your recommendation and support.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Olivia plush velvet double ottoman bed

From start to finish of my they were very helpful and informative, a quick turnaround. The Delivery driver’s were very helpful and took my bed to the room of my choice with no hesitation.

May 26, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your great feedback!

We’re delighted to hear that you found the service helpful and informative from start to finish, and that the delivery team was able to assist you with bringing the bed into your room of choice.

We truly appreciate your support and hope you enjoy your Olivia Velvet Double Ottoman Bed.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great communication and prompt dispatch…

Great communication and prompt dispatch and quick delivery. Quality is very good.

May 6, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your lovely feedback!

We’re really pleased to hear you were happy with the communication, delivery, and quality of your order. Your support is truly appreciated.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Excellent service and quality products

Excellent service. I requested a fabric sample first to check the colour and it was sent super quick. All correspondence was answered immediately. I had a minor problem and needed a replacement part and it was sorted within 24hrs. The chairs and barstools are really nice and good quality.

May 21, 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your kind words and for taking the time to leave such a wonderful review! We really appreciate it.

We’re delighted to hear you’re happy with the service and quality of the chairs and barstools, and that everything was resolved quickly for you. It means a lot to the team to know we could help and get everything sorted within 24 hours.

Thanks again for choosing Modish Furnishing, and we hope you continue to enjoy your items.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Ordered 2 bar stools very well made and…

Ordered 2 bar stools very well made and sturdy and easy to assemble I’d sent an email about my order brilliant customer service they was fast at responding … quick with delivery can’t fault anything so thank you ☺️

May 14, 2026
Unprompted review
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your lovely review!

We’re really glad to hear you’re happy with your bar stools and that everything from delivery to customer service met your expectations. It means a lot to know you can’t fault anything!

Thanks again for choosing us, and enjoy your new stools!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Lovely lovely bar stools

Lovely lovely bar stools
Just perfect for my new home

May 15, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you for your kind words!

We’re delighted to hear the bar stools are just perfect for your new home. Enjoy them, and thanks again for choosing us!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Lucas round dining table…

Brought the Lucas round dining table and love the modern and elegant look. Assembly was easy.
Slight issue, which was sorted out promptly by customer service. Recommend Modish for their elegant furnishings and great customer service.

May 4, 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your kind feedback.

We’re really pleased to hear that you love the Lucas round dining table and its modern, elegant look, and that the assembly was straightforward. It’s also great to know our customer service team was able to resolve the issue promptly for you.

We truly appreciate your recommendation and support.

Kind regards,
The Modish Team

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