Modomobi Reviews 280

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were let down by their experience overall. Many customers reported unauthorized payments and subscriptions being set up through their PayPal accounts, often without their knowledge or consent. People frequently mentioned that these payments were recurring weekly charges for services they did not sign up for or understand. Reviewers also expressed frustration with PayPal's dispute resolution process, feeling that their concerns were not adequately addressed. Some people also reported unusual activity on their PayPal accounts during seemingly legitimate transactions, such as making parking payments. Even after attempting to cancel, some customers were concerned that charges could still be processed.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Subscription

Customers consistently express frustration with unauthorized subscriptions, often reporting weekly charges of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As others have described, I thought I was buying parking ticket outside Northampton General Hospital. Next thing I knew I’d authorised a regular £5.99 PayPal payment …for what ? I cancelled immediatel... See more

Rated 1 out of 5 stars

This company are fraudulent and have somehow hacked into my pay pal account to take 3 x £5.99 payments after I made a Uber enquiry vs PayPal. How paypal and google allow this company to carry on scamm... See more

Rated 1 out of 5 stars

I can't give 0 stars. Trying to find out what happened. £5.99 every week as a PayPal subscription that I definitely didn't authorise. Have cancelled the subscription with PayPal and requested Modo... See more

Rated 1 out of 5 stars

I would not even give a 1 * but had to be able to write this review!! No authorised payment agreed but have taken 3 x £5.99 - went through PayPal resolution was a waste of time. Went to modomobi websi... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scam cancel straight away

Got a text in December telling me I has subscribed thought it was another scam to get you click a link or text them so I didn't, I got a text from three then 10 weeks later saying there was unauthorised charges on my account and they contacted the company and refunded the amount 55 euro they charged without me knowing disgraceful companies like this are not shut down

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

Fgs! Scam!

Fgs!! Just noticed I've been paying this company £6.99 every month since August! I did not sign up for this.

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Just saw payment of £4.99 taken out of…

Just saw payment of £4.99 taken out of my PayPal account via credit card, noy subscribed to these people. Went into PayPal settings where found this Mofomobi was active, so cancelled it straight away but can't do anything about pending payment, anyone help.

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

FRAUD!!! Please make sure you sort this out as soon as you receive the text message. This is a scam, cancel it with you phone contact and get them to block it this company. Three allow them to take the money without your consent!!!! Even if you do not give out any personal details they still manage to deduct money from you somehow, for me it was took through my phone bill. Disgraceful! This happened to me a while ago but now reading how many people this has affected since is shocking and appalling that the company has still not been stopped!

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

Can some one give me a contact number I…

Can some one give me a contact number I can call them please .. they have been taking £4,50 every week of me . They telling me to text stop to a 5 didn’t number and It will be cancelled’ is don’t trust them so I didn’t text stop. If they can take money of me with out knowing that might b another scam when I text stop.. ITS A BIG SCAM THEY ARE TAKING MONEY OF SO MANT PEOPLE AND PROFITING SO MUCH .. THE BAS….S!!!!!

December 11, 2021
Unprompted review
Rated 1 out of 5 stars

Somehow 85222 hacked into my phone

Somehow 85222 hacked into my phone. They took £13.00 in September and October 2021. Amount added to my mobile phoned bill. I did not authorise this. My phone company have now blocked them. Getting the run around trying to get a refund also got my email account keep sending emails in spam. Be careful

October 25, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!

I woke up one morning and noticed £4.99 had been taken out my account, when I didn’t subscribe or click on anything to make an indication to give this company money, it’s been 3 weeks now and I still haven’t got my money back, luckily I got a notification to say it had been taken out my account otherwise they would still be taking it out my account now. Also if you are having this problem you haven’t to ring the company to cancel subscription to stop further payments.

October 18, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers! I just found out this company is taking…

I just found out this company is taking £4.99 a week out of my account and I dont know who they are or what I am supposedly paying for! I have nothing of theirs and I know this because the only payment I make is to WWO. This is outrageous!
Further to this, I am going to speak to my lawyer because they firstly never disputed my cancelling the payments and secondly have now offered to refund £18.00 which wouldnt be happening if they had an honest claim to the payments. I hope this helps anyone in this position. You only need to contact Paypal and cancel the payments.
Keep safe everyone.

September 30, 2021
Unprompted review
Rated 1 out of 5 stars

They have took 26 payments of 4.99 out…

They have took 26 payments of 4.99 out of my account through pay pal which is a total of £129 and I have not signed up to anything or any agreement to pay this money it’s a scam dunno how they are taking this money but they are how do I cancel

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

Your typical scam. Be careful what you click

Your typical scam and a classic reason to read the terms and conditions.
This is how it works - it starts off with a fake email about winning a £500 gift voucher (in my case Aldi, but I've seen many innocent retailers be targetted).
I have a spam email account and safe PC to use so played along with the scam to see how it works. Was asked several questions about shopping preferences and then as if by magic "won" a voucher. Its looks quite professional and can easily trick people into thinking this survey is legit.
The next bit is where the trick is. You're asked for your email and mobile number and this is the point where you'll be signed up for a messaging service - for me it was £1.50 per message * 3 per week. I didn't sign up, so technically this review could be invalid on Trustpilot because I never became a customer. It would have been very easy to miss the T&Cs at this point because you've been promised a really nice voucher.
In fairness as there is an option to read the terms and conditions, I don't know if this practice is legal or not - shady and immoral it certainly is.
Summary, don't be duped by email gifts that look to good to be true, no matter how professional it looks.
If you are there seems to be advice in other reviews (and a well known search engine) about what you'll need to do to stop being charged (might be painful and time consuming, but good luck)

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

I got 2 charges of 4,99 GBP and i did not remeber to subscribe to them. This people should end up in jail.
IF THIS IS HAPPEN TO YOU GO TO PAYPAL SETTINGS (CORNER RIGHT) AND CHECK (AUTOMATIC PAYMENT) FROM THERE YOU CAN STOP IT.

August 21, 2021
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM.

THIS IS A SCAM.
I DID NOT ENTER INTO ANY AGREEMENT WITH MODO MOBI LTD TO BE PAYING £4.99 INTO THEIR PAYPAL ACCOUNT EVERY WEEK. I DO NOT KNOW WHAT YOU ARE DOING NEITHER DO I KNOW YOUR PRODUCTS. I KNEW ABOUT MODO MOBI LTD. WHEN PAYPAL SENT ME AUTHORISATION OF £4.99 THIS AMOUNT AND THE SAME WOULD BE TAKEN EVERY WEEK FOR WHAT? I DO NOT KNOW YOU. YOU ONLY HAVE ACCESS TO MY PAYPAL ACCOUNT. PLEASE REFUND MY MONEY (£4.99) YOU HAVE TAKEN.

August 19, 2021
Unprompted review

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