Modomobi Reviews 280

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were let down by their experience overall. Many customers reported unauthorized payments and subscriptions being set up through their PayPal accounts, often without their knowledge or consent. People frequently mentioned that these payments were recurring weekly charges for services they did not sign up for or understand. Reviewers also expressed frustration with PayPal's dispute resolution process, feeling that their concerns were not adequately addressed. Some people also reported unusual activity on their PayPal accounts during seemingly legitimate transactions, such as making parking payments. Even after attempting to cancel, some customers were concerned that charges could still be processed.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Subscription

Customers consistently express frustration with unauthorized subscriptions, often reporting weekly charges of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As others have described, I thought I was buying parking ticket outside Northampton General Hospital. Next thing I knew I’d authorised a regular £5.99 PayPal payment …for what ? I cancelled immediatel... See more

Rated 1 out of 5 stars

This company are fraudulent and have somehow hacked into my pay pal account to take 3 x £5.99 payments after I made a Uber enquiry vs PayPal. How paypal and google allow this company to carry on scamm... See more

Rated 1 out of 5 stars

I can't give 0 stars. Trying to find out what happened. £5.99 every week as a PayPal subscription that I definitely didn't authorise. Have cancelled the subscription with PayPal and requested Modo... See more

Rated 1 out of 5 stars

I would not even give a 1 * but had to be able to write this review!! No authorised payment agreed but have taken 3 x £5.99 - went through PayPal resolution was a waste of time. Went to modomobi websi... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammed for £4.99 per week!

Scammed for £4.99 per week!

They said i had subscribed to something which i don't ever recall, but its now cancelled, i went onto paypal and there was a bit where i could cancel the subscription, however, i have just had £100 taken from my account, giving the same reference as what this £4.99! So i am emailing with this company to get that refunded as this is complete bs.

August 5, 2021
Unprompted review
Rated 1 out of 5 stars

Please help .

Please help .. £4.99 comes out of my account every WEEK .. and I can’t stop it . I’ve reported it to my bank but it still comes out EVERY WEEK … I don’t even know what it’s for ??
It’s taking me over over over my overdraft?? It’s getting ridiculous?? Pls someone help x

July 17, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

Charges you for text alerts without telling you. I am going to trading standards.

June 12, 2021
Unprompted review
Rated 1 out of 5 stars

🤬😡🤬🤬🤬🤬

Looks like you can cancel the subscription by going into your PayPall account, press “settings “ than “automatic payments “ than press on this “Modo Mobi LTD” and than Cancel Subscription . They we’re taking a monthly bill of £4.50 , I’m bothered even by £0.01 pence if is taking out of my account not knowing for what. I work hard for every single penny in there 🤬🤬🤬

June 6, 2021
Unprompted review
Rated 1 out of 5 stars

5 payments taken out of my paypal

5 payments taken out of my paypal. i’ve never even heard of this company before. paypal say they can do nothing about getting the money back. i’m furious. i’m a student, i don’t have that money to lose.

June 2, 2021
Unprompted review
Rated 1 out of 5 stars

I DID NOT SUBSCRIBE TO THIS SO CALLED…

I DID NOT SUBSCRIBE TO THIS SO CALLED SERVICE, I JUST HAPPENED TO CHECK MY BANK ACCOUNT AND NOTICED THIS TRANSACTION FROM PAYPAL AKA (YOU) MODOMOBI??? BECAUSE I HAVEN'T BOUGHT ANYTHING FROM EBAY LATELY I CHECKED IT AND TO MY SUPPRISE YOU HAVE BEEN TAKING £4.99 FOR THE LAST FIVE WEEKS, HOW DARE YOU!!! ANYONE WHO'S HAD THIS HAPPEN TO THEM CALL PAYPAY TELL THEM TO BLOCK THIS WEEKLY PAYMENT IMMEDIATELY AND DEMAND THE MONEY TO BE TRANSFERED STRAIGHT BACK INTO YOUR BANK ACCOUNT NOT YOUR PAYPAL ACCOUNT. THEY'VE TOLD ME IT WILL TAKE 5-7 DAYS TO BE PUT BACK, I WILL LET EVERYONE KNOW IF I DO RECIEVE MY STOLEN MONEY WITHIN A WEEK FROM TODAY.

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. I should have known better, there was a niggle n my mind but because I trust pupal I continued. I have managed to cancel the weekly payment (I hope) and will advise PayPal also

May 5, 2021
Unprompted review
Rated 1 out of 5 stars

Here is Help

Here is Help
I finally found another way of getting unsubsrcibed after about 3 months. modoalerts/GBR

Avoid these people, spread the word.

April 28, 2021
Unprompted review
Rated 1 out of 5 stars

Do not trust!

I got an e-mail from my PayPal stating this:

You set up automatic payments to Modo Mobi Ltd
Pre-approved Payments allow merchants to collect payments from a customer's PayPal account at a future time. These payments are collected only when needed, rather than on a fixed schedule, and logging in to the linked PayPal account each time a payment is made is not necessary.
Here's your information


Next payment due: 24 April 2021
Next payment amount: 4,99 GBP

The automatic payment profile you set up
Profile ID: ************
Payments from: Dsfjo Sdfoij (whatever my name is)

(whatever my email is)
Payments to:
Modo Mobi Ltd

(their PayPal email)

Payments for: WOW! Deals and Discounts(GBP) ::Njg3NzM3
Amount to be paid each time:
4,99 GBP
Billing cycle:
Weekly
Payments start:
24 April 2021
Payments stop after cycle:
Until cancellation
Payments will be made from: PayPal balance

Lucky me, I received it today to undo it before that amount went out of my bank account! Not to mention my automatic payment, all of a sudden changed to active. And all that because I'm answering surveys to EARN money. There is no shame in this world, especially when you'd think people might be a bit more open and understanding, more charitable. But no, that does not exists!
All I can say is be careful what sites you trust, especially when you're trying to do side hustles. Do it the right way.

April 18, 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

One word - SCAMMERS!!!!! Got in touch with my mobile provider and they refunded the £4.50 charged to my account, premium rate. They also advised to send a text back to the number they came from, in my case 852 22, saying STOP. My mobile provider has also blocked any premium rate texts to/from my mobile

April 11, 2021
Unprompted review
Rated 1 out of 5 stars

if I could I would’ve even give this a…

if I could I would’ve even give this a single star!! lmfao such a scam.they charged me £4.99 a week when I didn’t subscribe to anything or submit any kind of payments.absolute bull s and I need my damn money back!!

February 25, 2021
Unprompted review

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