Moe's Southwest Grill Reviews 85

TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

The manger at this store was very nice I needed 3 tacos made separately from the meat and cheese because I was traveling an hour to meet my grandchildren and I didn’t want them getting mushy and the m... See more

Rated 1 out of 5 stars

My wife and I visited the location at 6005-A wade hampton blvd, Taylor’s SC. We were denied service and made to leave due to having a task trained medical service dog. Even after trying to explain... See more

Rated 1 out of 5 stars

I had the oddest of poor customer service at Moe's corporate. After my order was canceled with no explanation, I emailed their customer support line to get back the reward I had spent on my order. Th... See more

Rated 1 out of 5 stars

I would strongly suggest against visiting this restaurant. The food is significantly overpriced, and it's not very good. I paid $50 for four take-out dinners, and the manager said he couldn't apply... See more

Company details

  1. Restaurant

Information provided by various external sources

Welcome to Moe's! We serve southwestern food in a welcoming environment that rocks 🎸Free chips and salsa with every order!


Contact info

  • Glenridge Drive 5620, 30342, Atlanta, United States

  • moes.com

2.5

Poor

TrustScore 2.5 out of 5

85 reviews

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Rated 1 out of 5 stars

Moe’s in Leominster Ma

Moe’s does not train their staff when they hire them. They just expect them to know what they are doing. How do you expect them to know what they are doing when they have never worked before?? If they have worked before, the job may have been something completely different. You might give better service and have less mistakes made if you properly trained your staff.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

I've never eaten at Moe's in college…

I've never eaten at Moe's in college town. I've read the reviews. Idk if they're true, accurate, false or what. I do know I'm a new hire who hope to bring, culinary experience, quality guest service and a new, fresh experience to Moe's for the guests. I think the team at Moe's is dedicated and hardworking. During the time I was at Moe's for my interview, I observed the guests and workers on the line. The food was prepared and served expeditiously. I didn't hear one complaint. This was during lunch rush. The staff was very professional and polite. We look forward to providing our guests the absolute best services and food quality available. See you soon.

July 1, 2021
Unprompted review
Rated 3 out of 5 stars

Poor Service and Food Quality

Jun 17, 2021, $3.99 for a taco that was a small hard shell with little meat. Not worth the price. Wife received a burrito that was cold and we had to wait over 15 minutes to get our food. Go elsewhere, Taco Bell would be better. Asked for feedback on their web site under Contact and no response for the last three days. UPDATE: General Manager responded and offered to redo the meal.

June 19, 2021
Unprompted review
Rated 1 out of 5 stars

Murrysville PA

Murrysville PA. Horrible experience, dirty food prep area, employees do not wear masks. Operating hours cut, manager says employee shortage, I can see why.

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 3 burrito build your own…

I ordered 3 burrito build your own bowls 1 was a meal. Never got any of the chips or salsa with any of the bowls and it was take out . I ordered online and picked up my order got home and noticed I didn’t have any of the chips or salsa. My soda was flat and warm. I will never order there again.

June 5, 2021
Unprompted review
Rated 1 out of 5 stars

Moe's Regency Horrible

Moe's Regency, Jacksonville, Florida, is the absolute most horrible Moe's I've ever visited. Line person refused to listen to instructions, cashier wouldn't even listen to questions, all employees clearly didn't want to be working even though we are the only ones in the restaurant, tables filthy, completely unacceptable.

May 5, 2021
Unprompted review
Rated 1 out of 5 stars

Not the "Homewrecker" as one might believe

Ordered the “Homewrecker Bowl.” The iceberg lettuce was a clump of wilted shreds, the tomatoes were well past ripe, and the guacamole the worst I’ve encountered. There was plenty of rice, a few beans, and bits of steak. I’d give this lunch 1 out of 5 (with 5 as praiseworthy). Do not recommend.

March 24, 2021
Unprompted review
Rated 2 out of 5 stars

Gone Downhill

Our experience started with employee putting old hard rice top of fresh then tried to serve it to us. New employee could not roll burrito correctly so his co-worker snatched it from him and rolled it herself while giving him nasty looks. Very rude to each other and customers. Don't add their stingy spoon of queso and guac to your burrito. Costs $3 vs bowl of queso is $6. A kids MooMoo with tiny scoop of quac and queso went from $4.99 to $7.97. Homewrecker is $7.49 and the better deal. I used to go Sandhills, SC location once a week. No more!

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid ordering online

Ordered online, was charged. When I arrived at the restaurant I was told that they did not receive order. I did not believe them and asked for a refund. I feel the order wasn’t ready on time and they wanted an excuse for that. How do you get charged for an order that a restaurant doesn’t have?

January 7, 2021
Unprompted review
Rated 2 out of 5 stars

Normally pretty good

Normally pretty good. The food we got today in Camillus, NY was not good. It was very salty, the hamburger was thick from dehydrating which concentrated the seasonings. The food was too spicey hot. The portions were abnormally insufficient which turned out to be a blessing because of the poor quality of the food. My wife and I are very upset because this was a restaurant that we could always count on for a quality, fresh, tasty meal.

December 28, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service, Bethlehem Ga

Moe’s in Bethlehem, Ga is a fantastic place to enjoy a meal, dine in or carry out, we love the service and the food every time we visit! I give them 5 stars on every review board I can locate and I am an anonymous customer of Moe’s, they do not know me and likewise I know none of them- I write reviews of places when I experience out of the norm, service and Moe’s happens to be a place I highly recommend! Love you guys!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Moe's was Outstanding.

We dined at the Moe's at 181 Brookton Circle, Myrtle Beach this evening, 10/27/20. It was outstanding. Food was great and employees were friendly, professional, an courteous. We will be back. Keep up the outstanding work. K. B.

October 27, 2020
Unprompted review
Rated 1 out of 5 stars

Moe's in Huntsville

Moe's in Huntsville, NC
Terrible and dirty.
This establishment has no concern for the safety and well-being of the customer.
Would recommend going elsewhere

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

The Moes at Love Field Airpot should be…

The Moes at Love Field Airpot should be avoided at all cost. The service was poor and the food margin-able. The rice was the worst part. It was a mix of new and old rice. The old rice was so hard it actually hurt my teeth.

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

I just went to the Cortland

I just went to the Cortland, NY moes and the Manager Kris and the other worker Matt had amazing service and bought us our meal for being so kind to them. It was one of the best experiences I have had. Thank you so much! You made my day guys!

April 29, 2020
Unprompted review
Rated 1 out of 5 stars

RUN FAR AWAY!!!!!!

Staff and managers treat the customers horrible.
This places was so dirty the staff looked like they didn't want to be there or take orders. When i asked for corporates number i was told they cant give it to me . so i went home and looked it up for myself and anyone else who needs it .. The number is 18776637411

February 21, 2020
Unprompted review
Rated 4 out of 5 stars

I go there periodically with my…

I go there periodically with my grandkids. It's very decent food, our store is particularly clean, and we have never had to take a thing back because it was wrong. They've had kids nights with face paiting, and balloons. I think it's a good decent, clean place to go when you don't want typical fast food.

December 23, 2019
Unprompted review

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