While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are very easy to work with, I really enjoy how they are fast to reach if you have any questions at all! Payment options are easy to understand and very fair! I recommend mogo to all my friends... See more

Rated 5 out of 5 stars

Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more

Company replied

Rated 1 out of 5 stars

Worst leadership, they treat you as if you are a robot. No respect or consideration for anyone but themselves. No professionalism whatsoever. these two leaders: Karan, Linh they are the worst, the... See more

Company replied

Rated 5 out of 5 stars

I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more

Company replied

Company details

  1. Alternative Financial Service

Written by the company

Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful!

June 27, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks a bunch, Diana! 💛 We’re so glad our team could be helpful — that’s exactly the kind of support we love to deliver 🙌 We’re always here if you need anything!

Rated 5 out of 5 stars

Agent was very friendly and helpful

Agent was very friendly and helpful! Made friendly small talk during waiting times while still processing requests quickly and efficiently.

June 27, 2025
Unprompted review
Mogo logo

Reply from Mogo

So glad to hear this, Stephanie! 🙌 Quick support with a human touch is exactly what we’re all about ✨ Thanks for sharing your experience and for trusting us with your Mini line of credit journey 💚

Rated 5 out of 5 stars

I thank you for assisting me

I thank you for assisting me. On my account. I made my payment before the deadline and you rearranged my next payment. Thank you so much.

June 26, 2025
Unprompted review
Mogo logo

Reply from Mogo

We appreciate the love, Tammy! 🙌 So happy to hear we could support you with your account and make sure everything stayed on track. 😊 If you ever need help again, we’ve absolutely got you!

Rated 5 out of 5 stars

They are helping me get ahead with…

They are helping me get ahead with bills and is much appreciated and always there to answer any question I have
Thanks mogo and Karen

June 25, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the love, Timothy! 💛 We’re stoked that the Mini line of credit is giving you the support you need — and we’ll be sure to pass the kind words on to Karen too 😎📲 Let’s keep crushing those financial goals together!

Rated 5 out of 5 stars

It was quick response and action

It was quick response and action. I thought I would have to log in again and go through a process but no it was quick and very much loving it especially when it was of an urgent nature.

June 20, 2025
Unprompted review
Mogo logo

Reply from Mogo

Love hearing this, Cheryl! 💚 When it comes to urgent stuff, speed makes all the difference — and we’re glad we could deliver when it counted 🚀📲 Thanks for being part of the Mogo crew!

Rated 5 out of 5 stars

Was quick and easy

Was quick and easy! Thank you

June 19, 2025
Unprompted review
Mogo logo

Reply from Mogo

Celine, you’re the best! 💛 Love that your experience was smooth and simple — that’s exactly what we aim for with the Mini line of credit ⚡📱 We appreciate you!

Rated 4 out of 5 stars

Great job Don

Don worked with me to come up with an arrangement that worked on both ends. He was understanding

June 17, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the great feedback, Susan!✨😊 We're glad Don could step in and find a solution that worked for you. That’s exactly the kind of support we aim to bring to the table. 🙌

Rated 5 out of 5 stars

It was fast and easy and the support…

It was fast and easy and the support was very supportful lol five stars all day long

June 17, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the love, Curtis!✨Fast and easy is the name of the game – and we’re always here to back it up with solid support. Appreciate the five stars! 😊

Rated 5 out of 5 stars

Easy to navigate and quick service

Easy to navigate and quick service

June 17, 2025
Unprompted review
Mogo logo

Reply from Mogo

Appreciate the kind words, Carrie!🙌 Keeping things simple and fast is what we’re all about. Glad it worked out smoothly for you!😊

Rated 5 out of 5 stars

Alyssa

Alyssa, the lady who emailed me back is extremely friendly and very helpful! She gets a 5 star 🌟 from me, thank you!!

June 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

Bianca, you're the best! 🙌 So happy to hear Alyssa made your experience a great one. We’ll make sure she sees your five-star shoutout! ❤

Rated 5 out of 5 stars

Highly Recommend but you need to be deligant

I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow when bigger corporate banks don't approve me. This also gives me practice and a budget. It's also funded the same day. Some companies say same day, but these guys mean it. I am considering doing a mortgage through them in the future. You also need to understand and be responsible for your payments this does work you just need to be diligent.

June 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the thoughtful review, Alysha!✨ Awesome to hear you’re finding value in the flexibility and speed. We’re all about giving members more control and flexibility – sounds like you’re using it like a pro. Love that you’re thinking ahead and building smart financial habits. We’re here for it! 🙌

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, took 5 minutes and my inquiry was not only answered, but I was able to withdrawal money from my loc almost right away

June 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

That’s what we love to hear, Anthony! ✨ Quick answers and even quicker access to your Mini, that’s how we roll. We’re all about fast, helpful service and getting you access to your Mini when you need it. Glad it hit the mark! 😊

Rated 5 out of 5 stars

Elijah Vz went from

Elijah Vz went from
Wizzard to Rockstar!! What a pleasure recieving great service. I will pay it forward. Kind regards, Barbra W

June 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the awesome shoutout Barbra! We couldn’t agree more, Elijah is a total Rockstar 🎸
We’re so pumped to hear you had a great experience. At Mogo, we’re all about making things smooth, simple, and positive. It means a lot to know it came through. Big thanks for paying it forward too — you’ve just made our day ✨

Rated 5 out of 5 stars

Everything was clear and it was a…

Everything was clear and it was a pleasant experience.

June 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hey Jeremy, we love to hear that everything was clear and the experience felt smooth! 🙌 We’re all about keeping things simple and transparent, so it's awesome that it came through for you. Thanks for taking a moment to share this! 😊

Rated 5 out of 5 stars

Agent is helpful and finding a right…

Agent is helpful and finding a right solution

June 10, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for your kind words, Felma! 🙂 We're really glad to hear that our agent was helpful and worked with you to find the right solution — that's exactly the kind of support we aim to give every time 🙌 If there's anything else you need, we're just a message away! 😊✨

Rated 5 out of 5 stars

Great job Kevin !

Great job Kevin !

June 10, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hi Amanda, thanks for the shoutout! 🙌 We’ll definitely pass along the kudos to Kevin! We're all about making things easy and helpful, so it's awesome to know Kevin delivered. If you need anything else, you know where to find us! 😊

Rated 5 out of 5 stars

The Mogo line of credit application was…very quick and easy

The Mogo line of credit application was quick and easy! The application is completed within 24 hours. Mogo saved me in a very difficult time.

June 7, 2025
Unprompted review
Mogo logo

Reply from Mogo

hanks so much for sharing your experience,Tanya! 😊 We're thrilled to hear that the MogoMini line of credit application was quick and easy for you, that’s exactly what we aim for 💯So glad we could be there for you when you needed a hand. We’re always here if you need anything else! ❤

Rated 5 out of 5 stars

Helped me with my confusion towards…

Helped me with my confusion towards payments. Very helpful!

June 7, 2025
Unprompted review
Mogo logo

Reply from Mogo

Awesome to hear that we could help clear things up for you, Ezaki! 😊We're all about keeping things simple and helpful, so we’re stoked that it made a difference. Anytime you need us, we’re just a message away! ✨

Rated 5 out of 5 stars

The help was was very good

The help was was very good, fast and efficient would recommend

June 7, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hi Gail, awesome to hear Mahesh took great care of you! 😊 Quick and efficient is exactly what we aim for. Thanks for the recommendation 💯If anything else comes up, we’ve got your back. 🙌

Rated 5 out of 5 stars

Charnel was amazing at helping with my…

Charnel was amazing at helping with my request and keeping me updated on the process. Very much appreciated!

June 6, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the kind words, Hailey! 🙌 We’re thrilled to hear Charnel was amazing in helping with your request and keeping you in the loop. That’s exactly the kind of support we aim for 💯
We’ll make sure she sees your shoutout! Let us know if there’s anything else we can help with. 😊✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look