They are very easy to work with, I really enjoy how they are fast to reach if you have any questions at all! Payment options are easy to understand and very fair! I recommend mogo to all my friends... See more
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Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more
Company replied
Worst leadership, they treat you as if you are a robot. No respect or consideration for anyone but themselves. No professionalism whatsoever. these two leaders: Karan, Linh they are the worst, the... See more
Company replied
I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more
Company replied
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.5
Excellent
843 reviews
Replied to 89% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were Patient with each other
We were Patient with each other.
And was personablec
November 24, 2025
Unprompted review
Reply from Mogo
Thank you so much, Sherri! We really appreciate you highlighting the patience and personal touch in your experience. That kind of mutual understanding is what we aim for with every MogoMini line of credit interaction. Feel free to reach out anytime if you need anything else.
Im very grateful for the financial help…
Im very grateful for the financial help & support that Mogo offers helped me out BIG-TIME..
Way to go to all the staff at Mogo
1 million thank yous
November 4, 2025
Unprompted review
Reply from Mogo
Adrian, this absolutely made our day. We’re so glad the MogoMini line of credit could give you the financial help and support you needed. Huge shoutout back to you for the kind words and amazing energy. Feel free to reach out anytime if you need anything else.
Always willing to go above and beyond…
Always willing to go above and beyond to answer any questions I have and to ensure accurate information is provided. Treated with dignity and respect rather than just another person.
November 15, 2025
Unprompted review
Reply from Mogo
Thank you so much for this amazing feedback, Lynn! We’re so glad to hear our team made you feel heard, respected, and supported. That’s exactly the kind of experience we aim to provide with the MogoMini line of credit. Feel free to reach out anytime if you need anything else.
Reply from Mogo
Hey Annie, this is amazing to hear! Knowing we could help make things possible for you is exactly why we do what we do. Your MogoMini line of credit is built to empower, and we’re so glad it’s working for you. Feel free to reach out anytime if you need anything else.
My experience was good
My experience was good. The employees are very professional and competent. Thank you.
November 19, 2025
Unprompted review
Reply from Mogo
Hey Abraham, we really appreciate you taking the time to leave this awesome review! We’re thrilled to hear you had a great experience and that our team made a positive impression. We’re always here to make managing your MogoMini line of credit as smooth and stress-free as possible 💪 Feel free to reach out anytime if you need anything else.
This company is scamer all of the are…
This company is scamer all of the are working from India.
Collecting people information and selling them to other scamer companies in India
November 18, 2025
Unprompted review
Reply from Mogo
Thank you for your feedback. We take allegations like this very seriously. Mogo is a Canadian company, and we are fully committed to protecting our members’ personal information. We do not sell personal data, and we only share information with trusted partners when necessary to deliver our services or meet legal requirements.
We also follow responsible lending requirements that guide all credit decisions. These standards are in place to protect our members and uphold the integrity of the process.
We understand how concerning this type of claim can be, and if you believe your information has been used without your consent, we encourage you to contact us at mogocares@mogo.ca and reference this review so we can look into the matter appropriately.
Protecting the privacy and trust of our members remains one of our top priorities.
Sincerely,
The Mogo Team
Mogo Accounts
They were able to solve my problems promptly and efficiently.
November 17, 2025
Unprompted review
Reply from Mogo
Really appreciate you taking a moment to share this, Lucky! Fast and efficient help is always the goal, so it’s awesome to hear that we delivered. If you ever need support with your MogoMini line of credit or anything else, we're just a message away 🚀 Feel free to reach out anytime if you need anything else.
It was fairly quick and simple process
November 14, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share this Shannon! We’re happy to hear the process felt fairly quick and simple for you. That’s exactly what we aim for with the MogoMini line of credit. Feel free to reach out any time if you need anything else.
It was simple to navigate.
It was simple to navigate.
Great experience.
November 11, 2025
Unprompted review
Reply from Mogo
Thanks for sharing your experience, Jacqui! We’re happy to hear everything was easy to navigate and that it made for a great overall experience. That’s what we love to hear. Feel free to reach out any time if you need anything else.
Don is the man
Don was friendly, considerate and a complete professional
March 14, 2025
Unprompted review
Reply from Mogo
Hey Reed, this made our day! We’re so glad Don was able to give you such a great experience. Our team works hard to bring that mix of care and professionalism every time. Feel free to reach out any time if you need anything else.
Devasia was super helpful
Devasia was super helpful, polite, and quick. Very positive experience.
November 5, 2025
Unprompted review
Reply from Mogo
Thanks a ton for the kind words, Ian! We’re thrilled to hear that Devasia made your experience such a positive one. Our team always aims to be helpful, quick, and respectful. We’re so glad that came through. Feel free to reach out any time if you need anything else.
Reply from Mogo
Hey Tanya, we really appreciate you taking the time to leave us this feedback! Communication is key, and we’re thrilled to know you felt supported. If you ever need anything else with your MogoMini line of credit, we’re just a message away!
Quick and easy
November 4, 2025
Unprompted review
Reply from Mogo
Hey Jenny, we appreciate you taking a moment to leave us a review! 🙌 We're so glad the process felt smooth and simple. The MogoMini line of credit is all about making things quick and stress-free. Reach out anytime if you have any questions or need support!
Amazing company!!
This place is better than any bank I have ever dealt with. They are compassionate,they listen, they are incredibly kind and they understand. They do everything in their power to help you where they can and they have been a lifesaver to me. I really appreciate Mogo.
November 3, 2025
Unprompted review
Reply from Mogo
Hey Crystal, this absolutely made our day! 🌟 We’re so glad you’ve felt genuinely supported every step of the way. Helping you through the MogoMini line of credit is exactly why we do what we do. Thanks again for sharing your experience. Reach out anytime if we can help with anything else.
Kevin was very helpful and quick
October 25, 2025
Unprompted review
Reply from Mogo
Really appreciate you taking the time to share this, Mike! Kevin will be pumped to know he made a difference and got things sorted fast. If there’s ever anything else you need help with, especially around your MogoMini line of credit, we’ve got your back.
Great way to receive funding
Great way to receive funding, process is easy and the live chat was helpful.
October 24, 2025
Unprompted review
Reply from Mogo
Appreciate you sharing your experience! It’s great to hear the MogoMini line of credit process was straightforward and that our live chat support came through when you needed it.
We're always here if you need a hand with anything else!
Always amazing customer service
Always amazing customer service! Never had any issues. Quick responses and very understanding specially when you are going through difficult times!
October 21, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words, Jennifer! We're thrilled to hear our team has been there for you when it mattered most. We’re all about fast, friendly support and making sure your experience with your MogoMini line of credit is always smooth. Feel free to reach out anytime if you need anything else. 💛
AMAZINGGGG
Karen was very helpful! Straight to the point, and very knowledgeable. Highly recommend!!
October 20, 2025
Unprompted review
Reply from Mogo
Huge thanks for sharing this, Kimino! We’re so glad Karen could provide exactly the kind of help you needed. Our team is always here to make your MogoMini experience smooth and stress free 😊 Feel free to reach out anytime if you need anything else!
Reply from Mogo
Appreciate you taking the time to share this, Jacqueline! Hearing that everything felt super easy and that our team made a great impression truly makes our day. That’s the experience we aim for with the MogoMini line of credit 💪 Feel free to reach out anytime if you need anything else!
They deserve no stars
Mogo promises you products says your pre-approved then does not deliver they deny saying its your job or your credit report which was proven to be on good standing been at my job for over 27 yrs my credit report is good I have outstanding for payments never missed one definitely would avoid when they lie that make me wander if its a shady company
Odd thing i received one message not approved then 5 minutes layer was approved then another 20 minutes contact us then 30 mins later processing paperwork wow conflicting messages also makes me wander about this company maybe that's why no human contact im really curious if they are following all bc legislative laws
October 15, 2025
Unprompted review
Reply from Mogo
Appreciate you sharing your experience, Trent. We take this kind of feedback seriously.
At Mogo, our goal is to provide a clear and transparent application process for the MogoMini line of credit. While we do offer preapprovals, each application must still go through a full review to ensure it meets our current credit and income criteria. This is part of our commitment to lending in a way that is responsible and supportive of financial wellness.
We understand that receiving conflicting messages can be frustrating. Timing differences in system updates or additional review steps may have caused confusion, and we’d like to look into that further to ensure there were no errors or miscommunications.
If you’re open to it, please contact us at mogocares@mogo.ca and reference this review. Our team would be happy to review your application details and clarify what happened.
We appreciate the opportunity to address your concerns.
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