They are very easy to work with, I really enjoy how they are fast to reach if you have any questions at all! Payment options are easy to understand and very fair! I recommend mogo to all my friends... See more
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See what reviewers are saying
Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more
Company replied
Worst leadership, they treat you as if you are a robot. No respect or consideration for anyone but themselves. No professionalism whatsoever. these two leaders: Karan, Linh they are the worst, the... See more
Company replied
I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more
Company replied
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.5
Excellent
843 reviews
Replied to 89% of negative reviews
Typically replies within 1 month
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Very quick and easy to use
Very quick and easy to use. Chat reps I dealt with have all been helpful and friendly
October 14, 2025
Unprompted review
Reply from Mogo
Big thanks for the kind words Melissa! 🤩 Quick, easy, and helpful is exactly what we want every Mogo member to experience, especially when using the MogoMini line of credit. Let us know if we can support you with anything else!
Customer Services was responsive and…
Customer Services was responsive and answered all of my questions
October 14, 2025
Unprompted review
Reply from Mogo
Thanks for the kind words Kimberleigh! 🤩 We love hearing that our team was responsive and got your questions sorted. If you ever need anything else with your MogoMini line of credit, we’re just a message away!
Tey promise easy credit,its a lie,they…
They promise easy credit,its a lie,they are a new money mart scam, avoid at all cost
October 13, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share your feedback. We take concerns like this seriously.
At Mogo, we’re focused on lending responsibly and transparently. The MogoMini line of credit is designed to support Canadians in a way that’s sustainable, which means we review every application carefully based on credit history, income details, and real time financial data. While we try to make the process as smooth as possible, not everyone will qualify right away, and the outcome can vary based on those factors.
We also want to be clear that Mogo is not affiliated with Money Mart, and we do not operate as a payday lender. Our goal is to help members improve their financial health through responsible credit options and clear communication.
If you would like more information about your application or feel something was unclear, please reach out to mogocares@mogo.ca and include a reference to this review.
We appreciate you sharing your experience and the chance to address it.
O stars
O stars! Misleading information! Waste of time. Don’t waste your time with this company
October 11, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share your feedback, Josh. We’re sorry to hear your experience didn’t meet expectations.
At Mogo, we aim to be transparent and straightforward in everything we do, especially when it comes to applying for a MogoMini line of credit. While we’d love to support everyone, we also have a responsibility to lend in a way that’s safe and sustainable. That means we carefully review every application based on real time financial data and set criteria to make sure we’re setting our members up for success, not added stress.
If you feel something wasn’t communicated clearly or would like us to take a closer look at your application, please reach out to us at mogocares@mogo.ca and reference this feedback.
We appreciate your input and the opportunity to improve.
Quick and easy
October 9, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share this! We’re so glad your experience with the MogoMini line of credit was simple and smooth. Feel free to reach out anytime if you need anything else!
fast, speedy review
very helpful, had the information i needed in a speedy manner
October 9, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Erin! 🙌 We love knowing the info you needed came through quickly and clearly. Whether it’s questions about your MogoMini line of credit or anything else, we’re just a message away anytime you need us.
Those who I chatted to made everything…
Those who I chatted to made everything simple and easy to follow. Very polite. No stress at all because they were great.
October 9, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Michael!! 🙌 It’s awesome to know the team helped make things simple and easy to follow. Our goal is to make the MogoMini line of credit feel approachable and stress-free every step of the way. Let us know if there’s anything else we can do for you!
Mayur was wonderful
Mayur was wonderful. It didn't feel transactional, it was a lovely experience connecting
October 9, 2025
Unprompted review
Reply from Mogo
Hi Brittany we appreciate you taking the time to share your experience!🤩 We’re so glad Mayur made the experience feel truly human. Our goal is to keep things helpful and real, especially when it comes to managing your MogoMini line of credit. If anything else comes up, we’re always here to help!
Alyssa M Answered my question…
Alyssa M Answered my question immediately and help me resolve my problem ASAP
October 3, 2025
Unprompted review
Reply from Mogo
Hi Sam we appreciate the shoutout! We love hearing that Alyssa was able to help right away and get your issue resolved. That’s exactly the kind of experience we want every Mogo member to have, especially when it comes to getting the most out of your MogoMini line of credit. Let us know if there’s ever anything else we can do for you!
Mogo is awesome
Mogo is awesome! Always there for you, making sure you get the right product for your needs and not overextending yourself. Flexible options to ensure what you need is what you get. Friendly staff just a chat away. Way better then most loan options out there
October 6, 2025
Unprompted review
Reply from Mogo
Thanks so much for the amazing review! 🤩 Knowing that our flexible options and support helped you feel confident with your MogoMini line of credit means everything. We’re always just a chat away if you need anything else!
Reply from Mogo
We appreciate the shoutout Jayden! 🙌 We’re all about keeping things easy and hassle-free, especially when it comes to the MogoMini line of credit. Don’t hesitate to reach out if there’s ever anything else we can help with!
Reply from Mogo
Thanks for the shoutout Kehinde! We’re so happy to hear Karen took great care of you. Supporting our members through every step of their MogoMini line of credit journey is exactly what we aim for.
Let us know if there’s anything else we can help with!
Mogo credit- worthwhile experience
Mogo has helped me greatly. Customer service is top notch. I really commend the Ease of accessing credit. Great job!
April 7, 2025
Unprompted review
Reply from Mogo
Really appreciate the shoutout, Uche! It’s awesome to hear that your experience with the MogoMini line of credit has been smooth and worthwhile. We’re so glad Surendra was able to support you along the way. Let us know if there’s anything else we can help with down the road! 😊
Employees are rude and disrespectful
Mogos employees are very rude when speaking to you about your account. Instead of asking simple questions to better understand your situation, they jump straight to accusations with no knowledge to your situation.
If I could give 0 stars for customer service, I would. Never again.
September 26, 2025
Unprompted review
Reply from Mogo
Thanks for sharing your feedback Megan. Our goal is always to ask thoughtful questions so we can fully understand each member’s situation and provide the right support. While the outcome may not always be what someone hopes for, we’re committed to communicating clearly, respectfully, and in a timely way. If you feel there was a misunderstanding or would like us to review your experience again, we’d be happy to take another look. Please reach out to us at mogocares@mogo.ca and include this feedback as a reference. We appreciate you taking the time to share your thoughts and hope to hear from you soon.
I ran into a problem and mogo helped me…
I ran into a problem and mogo helped me with my request promptly.
September 25, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Elizabeth! We’re really glad our team could step in and sort things out for you quickly. Helping you stay in charge of your financial journey with the MogoMini line of credit is exactly why we do what we do. Feel free to reach out anytime if you need anything else.
Karen was very helpful and transparent.
September 23, 2025
Unprompted review
Reply from Mogo
Thanks so much for sharing this! We’re thrilled to hear Karen delivered such a helpful and transparent experience. She’s all about clarity and support, just like our MogoMini line of credit. It’s designed to give you control with clear and simple service. If you ever need anything, feel free to reach out anytime. 😊
Reply from Mogo
Hi Megan, we really appreciate the kind words! It's great to know our team made the process smooth and easy for you. That’s the MogoMini experience we aim to deliver. 😊Feel free to reach out anytime if there’s anything else we can help with.
I love how you can pay back on your own…
I love how you can pay back on your own time when it's good for you to do so. Quick and friendly responses when you need to chat
September 15, 2025
Unprompted review
Reply from Mogo
We really appreciate you taking the time to leave this review Gail! Empowering members with control and support is what the MogoMini line of credit is all about. We're thrilled you’re loving the flexibility and the service experience. Feel free to reach out anytime if there’s anything more we can do. 😊
Quick and efficient service
September 12, 2025
Unprompted review
Reply from Mogo
Thanks so much for the review Tracey! We’re glad to hear you found the service quick and efficient. That is exactly what we aim for with the MogoMini line of credit.⚡ Let us know if there’s anything we can do to make your next experience even better. We’re always here if you need anything else!
I shouldn't have had to have this…
I shouldn't have had to have this experience. Yes it was a good one but if the person who I spoke with 3 days ago would have done their job I wouldn't have needed this chat
September 12, 2025
Unprompted review
Reply from Mogo
Thanks so much Katrina! We’re glad to hear you had a positive recent experience, and we really appreciate you taking the time to share your thoughts on how we can improve. At Mogo, we’re committed to making responsible credit decisions and doing so with care, transparency, and respect. While the outcome of our review may not always be what someone hopes for, we always aim to communicate with care, clarity, and in a timely manner.
If you’d like to revisit your earlier experience with us, we’d be happy to take another look. Just reach out to us at mogocares@mogo.ca and include this feedback as a reference. We appreciate you sharing your voice and hope to hear from you soon!
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