mollybrowns.co.uk Reviews 

22
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Well what can I say- but amazing friendly service by Helen T and the team at Molly Browns York. Nothing was too much trouble, Helen listened to my wants and worries and searched all of the shops for... See more

Rated 1 out of 5 stars

I had an unpleasant experience at the shop in Brigg, where both of the sales assistants were incredibly rude. I would suggest perhaps a refresher course in customer service. It is generally not dee... See more

Rated 5 out of 5 stars

Called into the Beverley store to have a quick look for a mother of the groom outfit. Was greeted by two really helpful ladies who showed me several dresses and managed to find my size in their stock... See more

Rated 5 out of 5 stars

Recently visited the York branch as I’m struggling to find a mog outfit for 6 weeks time! I’ve been to few exclusive shops and felt very pressured and judged but here all the ladies we so attentive an... See more

4.2

Great

TrustScore 4 out of 5

22 reviews

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4.2

All reviews

(22)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Molly Browns Beverley appointment

I made an appointment at Molly Browns in Beverley to try on Mother of the Bride outfits. I had chosen one online but after trying it on I did not like it at all. The lady looking after me, Angie W, brought several other different outfits for me to try and she was brilliant - really helpful and knowledgeable not pushy at all and genuinely interested in finding something I felt amazing in.She found me the perfect outfit and shoes as well so I went home very happy. Angie W is a credit to Molly brown’s Beverley and I would definitely recommend going there for a really lovely experience.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed Mother of the Bride

Molly Browns in York. I arrived early and was taken upstairs. Changing room can only be described as curtain in corner of the room. Did not have a lot of choice in my size despite confirming size at time of booking. Lady who served me did not make me feel comfortable and kept asking if I liked a dress that clearly was not my size and kept going up and down to a small stockroom. There was another room which had dresses in but a client was in there and I didn't get to see what was in there. Then I was asked if I wanted to try a sale dress which again were not my size. I said that I had visited Snooty Frox in Harrogate and assistant said " well they will have been throwing dresses at you". At least this establishment gave me an A star experience and had a large range of dresses to throw at me. I also felt because of my tattoos which I am proud of, immediately the assistant looked down on me. I was looking for a Veni Infantino dress and happy to spend a fortune. I left the shop in tears. I will never return to this shop.

August 9, 2024
Unprompted review

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