momnt.com Reviews 815

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's ability to patiently and thoroughly explain details and resolve issues. The application process and overall service are frequently described as easy, seamless, and efficient, with consumers appreciating the quick financial support and clear communication regarding loan terms and payments. However, some customers also noted issues related to payment processing, including delays in payments posting, unexpected charges, or difficulties with specific payment methods. A few other people also noted concerns regarding the handling of funded projects.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and friendliness of... See more

Service

People report positive experiences with service. Many customers praise the helpfulness and efficiency of the... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised flexible payment options, easy... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

The process was quick and simple. The only obstacle I ran into was my own credit freeze. The site was clear about the issue and it was easy to resume after temporarily lifting the freeze. I received a... See more

Rated 5 out of 5 stars

I would like to take a moment to recognize Jay, Mont Customer Agent, for his outstanding support. He explained in detail the breakdown of my loan payments, clearly showing how my monthly payments... See more

Company replied

Rated 5 out of 5 stars

Momnt.com was very helpful in providing me fast financial support when my HVAC system went out prior to a snowstorm arriving in a couple a days. I applied for the loan and got a response back in 10 m... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

815 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Bonnie explained everything in a…

Bonnie explained everything in a professional manner. When I returned the call I was initially put on hold and company was not ID. I informed Bonnie that I was unsure if I had a legit business

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Momnt representative Jennifer

I was called by Jennifer today to discuss my account, she informed me I still had a little over $3000 to use if I needed to and I told her my business had been concluded with my roofing company and that I would not be using the remaining cash. We discussed my plan to pay it off within the next year to meet the 0% interest requirements. Jennifer was a joy, a pleasure and an outstanding representative. She was courteous, affable, and I could feel her smile through the phone. I told her I would be happy to leave a very positive rule about my interaction with her and this I am doing. My initial review about Momnt can be found on Google. That too was a joy. I wish everyone at Momnt the most blessed and merry Christmas and most certainly a very happy, healthy and prosperous new year

December 3, 2025
Unprompted review
Rated 2 out of 5 stars

Bad move Momnt

I called Monday to tell them that I would be paying the account in full on Friday. They still let it go to my credit report for four days late charges. It would be nice if they took it out of the system so late charges do not show up on my credit report.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

Jaqueline is a very sweet person on the…

Jaqueline is a very sweet person on the phone ,easy to understand and finished my transaction with her in less than 5 minutes. She explained to me in detail what I’m going to do in case I have questions. The only reason why I gave 4 is because nobody emailed me that the payment was declined when I did my payment on line 2 weeks ago.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Helpful

The lady that I spoke with was very friendly and helpful. She was able to further assist me in setting up my account and answered all the questions at I had.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

She was very helpful

She was very helpful, the application doesn't make it easy to understand the 5 month interest deal. But she explained it very well.

November 13, 2025
Unprompted review

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