Momo Lifestyle Reviews 190

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and effectiveness, especially items like drying boards and stone mats that absorb water efficiently. Many people appreciate the quick shipping and the company's willingness to resolve issues, noting that replacements for damaged or defective items are sent promptly. However, some customers also noted specific issues. A few people experienced products arriving damaged or with missing parts. There were also mentions of coasters scratching glass despite claims of being non-scratch, and some dissatisfaction with the functionality of certain lights regarding motion detection and battery life.

What people talk about most

Product

People report positive experiences with product. Many customers praise the products, such as the stone mat,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers love the stone mats, praising their ability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ended up having an issue with our dry pad within the warranty time. I reached out and immediately they sent a new pad. When it arrived damaged due to carrier error, they sent a third! Perfect custo... See more

Company replied

Rated 5 out of 5 stars

i had never heard of the drying board until this Christmas when i received it as a gift. It is wonderful and is an asset in the kitchen! i have it next to the sink, and it is especially great for cr... See more

Company replied

Rated 5 out of 5 stars

**UPDATE: What phenomenal customer service! One defective product shouldn't impinge a company's reputation. My negative TrustPilot review was followed the next day by an email from Suzana T, reachin... See more

Company replied

Rated 5 out of 5 stars

Wonderful product, fast shipping and a willingness to fix problems. The item arrived damaged and a new one was shipped immediately.

Company replied


Company details

  1. Home Goods Store

Written by the company

“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day


Contact info

4.1

Great

TrustScore 4 out of 5

190 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very convenient!!

This is by far the most convenient light. The magnetic detachment allows to bring the light where ever you may need. We do a lot of trailing and camping, would be perfect for the tent at night!

July 5, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Amy!

Thank you for your feedback, it really helps us grow!

Warmest regards,
Momo Team

Rated 5 out of 5 stars

Amazing products!!

This brand has so many amazing products and their customer service is top tier!! I recently upgraded my bathroom with their stone bath mat and I’m obsessed! I wish I would’ve made the switch much sooner. I can’t wait to try more of their products!

July 11, 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Kristen!

Thank you for leaving your experience with us. We're so glad that your satisfied with our services.

All the best,
Momo Team

Rated 5 out of 5 stars

Love the product

Love the product. Great customer service too!

July 13, 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Vinny!

Thank you so much for your review! We're really glad about your experience with us.

Best regards,
Momo Team

Rated 5 out of 5 stars

This company is so fantastic

This company is so fantastic. The customer service has been 💯 and the products are amazing for such an affordable price! Definitely recommend them. I got the motion sensor puck lights and they are phenomenal!

July 12, 2023
Unprompted review
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Reply from Momo Lifestyle

Hi, Cass!

Thank you very much for leaving your experience! We're really happy that you enjoyed our services ♥

All the best,
Momo Team

Rated 5 out of 5 stars

Very kind and professional

Very kind and professional. Love all their products! Great quality for a great price!

July 9, 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you so much for sharing with us, Marlene! We're always glad to know our customers are happy!

Warmest regards,
Momo Team

Rated 5 out of 5 stars

Amazing sofa arm tray!

It is a great product. Exactly what I was expecting.

June 30, 2023
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Reply from Momo Lifestyle

Thank you for sharing your experience with us, Lilliam! We're really glad that you're happy with our services!

All the best,
Momo Team

Rated 5 out of 5 stars

Awesome Company

They worked with me to ensure all my information was correct. Also unique and affordable products!

June 30, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you for your feedback, Lisa! We're really glad with it ♥

Kind regards,
Momo Team

Rated 5 out of 5 stars

Great product

The package arrived pretty quick and the quality of product is great. I love my new lights

June 14, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Leslie!

Thank you for your feedback! It helps us grow!

Best regards,
Momo Team

Rated 5 out of 5 stars

I love it

Wonderful light!

June 24, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Patricia!

We're so happy with your feedback, thank you!

All the best,
Momo Team

Rated 5 out of 5 stars

Product arrived on time and as…

Product arrived on time and as described.
The mats work great.
The larger mat is still not laying completely flat, but I believe it's getting better.

June 7, 2023
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Reply from Momo Lifestyle

Hi, Jim!

Thank you for sharing your experience with us! We always strive to give our customers the best shopping experience, so please feel free to reach us at our care email if you need any help with the mat!

All the best,
Momo Team

Rated 5 out of 5 stars

Customer service was great

Customer service was great. We ordered the large stone mat and it had a chip in it when it arrived. They were quick to respond and shipped me a replacement immediately. We love the mat and I was impressed by the quick response and ease of getting it replaced. Thank you.

June 6, 2023
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Reply from Momo Lifestyle

Hi, Ken!

Thank you for your feedback, and we're very happy to help!

Best regards,
Momo Team

Rated 5 out of 5 stars

stone bath mats

Ordered the stone bath mats. They seem to be working great. I wish I also ordered one for the kitchen counter for dish drying. The shipping was very fast.

June 15, 2023
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Reply from Momo Lifestyle

Hi, Katy!

We're so happy with your feedback, thank you!

All the best,
Momo Team

Rated 5 out of 5 stars

Amazing Stone Bath Mat!!

We love our new stone bath mat! It dries out really fast, easy to keep clean and looks so good in the bathroom. I totally recommend this mat!!

June 8, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Hello, Rana! Thank you so much for your feedback, we're really glad you're satisfied with our services.

All the best,
Momo Team

Rated 5 out of 5 stars

Great kitchen/bathroom gadget

I just love this product especially with little kids in the house. They splatter water everywhere and with this great sink drying rack I know my countertops will stay dry and clean.
Also a big plus for being eco-friendly and using recycled craft paper for packaging. Thumbs up!

May 20, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Afroditi! Thank you for sharing your experience with us! ♥

Kind regards,
Momo Team

Rated 5 out of 5 stars

Momo lifestyle water dispenser

We have the Momo lifestyle 4.5 gallon water dispenser. We love it! Fits perfect. Love the modern, minimal look. Works great with a strong flow of water. Love the customizable functions to set the perfect amount to fill our smaller glass water bottles. It recently stopped charging so i called customer service. They were very helpful and friendly and are sending us a replacement within our warranty. Very happy with this company and product!

June 5, 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Cassandra! Thank you so much for expressing your experience with us! We're truly happy to help and glad that you're satisfied with our services ♥

All the best,
Momo Team

Rated 5 out of 5 stars

Great Mat

I love how this Drytomita stone mat absorbs water and quickly dries! We actually use it inside our sliding glass door because we have a pool and want to avoid wet footsteps on our wood floors when the kids come inside!

May 12, 2023
Momo Lifestyle logo

Reply from Momo Lifestyle

Thank you, Audrey! We're so glad with your feedback!

Best, regards
Momo Team

Rated 4 out of 5 stars

Great Customer Service

Ordered a 20L water jug sleeve around 3 months ago and the stitches were already coming apart. Emailed the customer care team and they were quick enough to resolve the issue by sending a replacement for me in 2 days. Happy with the overall experience.

May 23, 2023
Unprompted review
Momo Lifestyle logo

Reply from Momo Lifestyle

Hi, Jesse!

We're always glad to help and so happy that you're enjoyed with your experience with us!

Best regards,
Momo Team

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