We ended up having an issue with our dry pad within the warranty time. I reached out and immediately they sent a new pad. When it arrived damaged due to carrier error, they sent a third! Perfect custo... See more
Company replied
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“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day
66 W Flagler Street, Suite 900, 11347, Miami, FL 33130, 33130, Miami, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Momo Lifestyle
Excellent customer service. Great bathmat.

Reply from Momo Lifestyle
I love this bath stone! It soaks up water instantly and its sleek and thin appearance really gives a modern look in the space. Great item!

Reply from Momo Lifestyle
The rechargeable light bar is awesome!!! I love that it’s magnetic, has two modes (one for a flashlight & one for a motion sensor light). I also love that it can be recharged with a USB.

Reply from Momo Lifestyle
It's exactly what I wanted, especially the extra large size. Very absorbent. Easy on the eyes, easy on the feet.

Reply from Momo Lifestyle

Reply from Momo Lifestyle
It was perfect!! I just loved the lights I got from them! And I used them on my library!
Definitely I would get them again!

Reply from Momo Lifestyle
50/50...
Product was delivered fully opened and repackaged in a larger box. Also, had a small chip on the corner.
The product overall is okay. It does have the slightest bow in the middle and is extremely light. I thought it would have more heft to it. Also, it slides easily on our tile floor.
Outside of all of that, the product does work as advertised. I'm just not sure I would have paid almost $100 for it if I could do things over.

Reply from Momo Lifestyle
They screwed up my order and send me an item I didn't even order. Very disappointed.

Reply from Momo Lifestyle
I researched the stone bath mats and found Momo Lifestyle so be the most highly rated so I ordered it from Walmart. Unfortunately Walmart cancelled the order because they did not think it could be delivered by the established date. The mat was a present so I was disappointed. I found out later that the mat had been delivered a day earlier than expected. The mat has exceeded expectations. Definitely better than fabric mats. A great gift and a great company that honors its commitment to customers.

Reply from Momo Lifestyle
I love this water dispenser! We have a small kitchen and it allowed us to store our 5 gallon water bottle vertically, giving us more space because it’s no longer on our counter. We’ve been using it for a year now and it still works like new. Initially, there was a shipping issue and delivery was delayed. Their customer service is top notch, one of the best. They were very responsive, helpful, kind , and took care of the issue in a timely manner. They even nice enough to throw in a small gift! I highly recommend you buy from them, that way you can be sure you won’t be given the run around, should anything happen.

Reply from Momo Lifestyle
Love how it reduces odor and fast trying I love it love all the features

Reply from Momo Lifestyle
The light bar I received is excellent! I love that it has two settings. One as a flashlight & one as a motion light. I also love that it’s magnetic & rechargeable! The service was great, shipping was quick, & everything was packaged nicely.

Reply from Momo Lifestyle
I can't say enough good things about this company. Not only do I love their product but their Care Team went out of their way to honor my warranty a couple of months after it expired. They were responsive, kind and extremely quick to act. I will certainly be recommending them with a smile!

Reply from Momo Lifestyle
The stone bath mat is a game-changer for my bathroom, effectively preventing water damage to my floors! It has a sleek design adds elegance, and it's easy to clean, making it a durable and stylish addition to any bathroom. I can't recommend it enough for both its functionality and style!

Reply from Momo Lifestyle
We love our stone bath mat! It wicks the water off your feet into the stone. It actually feels like it helps dry you feet. And I love that I don’t have a wash a bath mat now. Highly recommend it.

Reply from Momo Lifestyle
My stone bathmat arrived damaged. I contacted MOMO Lifestyle and received kind and prompt assistance. I received a replacement bathmat in less than a week.

Reply from Momo Lifestyle
Customer service was great.

Reply from Momo Lifestyle
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