Momo Fashions Reviews 83

TrustScore 1 out of 5

1.2

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Rated 2 out of 5 stars

I ordered two pairs of joggers, I only received one pair even though I was charged for two and the delivery note said two. I emailed the company who responded and said they’d been out of stock and the... See more

Rated 1 out of 5 stars

Poor quality jumper and incorrect sizing- returned via Hermes to find I only received a partial refund. You have to pay for delivery and returns! I’d advise people to shop elsewhere and avoid this c... See more

Company replied

Rated 1 out of 5 stars

I received an item that was inferior quality and wrote an honest trustpilot review. The company insisted I remove the review before they would refund me, which I did. The refund eventually arrive... See more

Company replied

Rated 1 out of 5 stars

The item i ordered was no where near the correct size so I had to return it, am still waiting for my refund!

Company details

Written by the company

Momo & Ayat Fashions has been established for over ten years, providing the latest fashion labels at incredible prices.


Contact info

1.2

Bad

TrustScore 1 out of 5

83 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor quality and very rude people

Poor quality and very rude people. I would never think about coming again.

September 1, 2021
Unprompted review
Momo Fashions logo

Reply from Momo Fashions

We dont have any orders from your self.
Looks like its left for wrong seller

Rated 2 out of 5 stars

Poor service

I ordered two pairs of joggers, I only received one pair even though I was charged for two and the delivery note said two. I emailed the company who responded and said they’d been out of stock and the other pair would follow but I’ve heard nothing since. I wasn’t informed before the delivery they were out of stock and if I hadn’t contacted the company I should imagine that would have been it. Really poor service, would not use this company again.

June 7, 2021
Rated 3 out of 5 stars

Baggy dress

Baggy dress and stretchy fabric meant that this didn't work as a dress for me. Returned and refunded.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Item arrived promptly

Item arrived promptly, as described and was well packed. Sadly, it was too small and had to be returned. I hope that the returns process is as efficient.

April 13, 2021
Rated 5 out of 5 stars

Easy to oder

Easy to oder, quick delivery, product good quality.

March 15, 2021
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Reply from Momo Fashions

Thanks for your review

Rated 5 out of 5 stars

The original item Dad bought last week…

The original item Dad bought last week was broken on arrival, I found the phone number on the original sales receipt and he rang 'em up, I then got an email the next day saying not to send the original back and they were sending a free replacement!

March 7, 2021
Rated 3 out of 5 stars

Sent wrong order

Sent wrong order. But was solved straight away.

February 8, 2021
Momo Fashions logo

Reply from Momo Fashions

Hi Emily,

We appologise for the error in sending wrong item. We emailed a free returns label to return free same day. Also issued a full refund within the same day it arrived back.

Sorry for the inconvenience faced

Regards
Momofashions

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