Monday Swimwear Reviews 

We purchased a swimsuit which developed permanent pink/red marks after a single normal swim in a pool. The suit was then washed exactly according to the brand’s own care instructions, but the marks remained.

Customer service repeatedly suggested chlorine was responsible and relied on general care warnings about being “cautious,” despite swimming in a pool being the normal and intended use of swimwear. They ultimately refused a refund or replacement, stating they were not liable because the discoloration came from an “external substance.”

At this price point, a swimsuit should reasonably withstand ordinary pool use. Care guidance is understandable for long-term wear, but a garment permanently staining after one use does not meet reasonable durability expectations.

The refusal to stand behind the product was the most disappointing part.

I would have preferred a fair resolution, but unfortunately this had to be escalated.

Love my items. FAST international shipping to Canada and high end quality

Order was delivered way outside of specified window. Refused to waive return fee, and very rude customer service. Will not be using again.

Accidentally ordered to the wrong address and they immediately cancelled for me! Great service and problem solve

Excellent customer service, when the winter weather delayed my order they refunded and sorted it all for me with no hassle.

I love this company. Not only are their products great and cute. Their customer service is awesome, with a quick response time and the issue was fixed.

Comfortable bikini, well-structured, and with impeccable finishing. You can truly feel the quality and attention to detail in every aspect.

I bought a suit from them. I’m a size 12 and bought their voluptuous style. It was unflattering. I emailed them about returning it a couple days later. They allowed a return, but I didn’t realize it was only for a store credit. There website says otherwise, but I guess because I used a promotion it’s only a gift card. Really tired of the anti customer loop holes for a company that already expensive to take advantage of us.

One of the best customer services I have seen! My package was stolen from the delivery company my building uses, and although it was not Monday's fault at all, they were incredibly understanding and kind. They sent me a replacement, no questions asked.

This was my first time ordering from Monday Swimwear, but after this experience, I can confidently say I’m now a loyal customer. Thank you for your professionalism, appreciation, and commitment to excellence.

As a business owner myself, I genuinely admire this level of customer care and aspire to uphold the same standard. Wishing you and the team continued success.

Amazing support team! And amazing clothes. Thank you!

I absolutely love Monday Swimwear. The quality of their pieces is unlike any other swimwear brand — I’ve had some of their bikinis for over five years and they still look brand new. Recently, I had an issue with a piece I purchased, and their customer care team was incredible. It was honestly the fastest and kindest response I’ve ever received from a brand.

Best swimwear ever and their customer service is even better. I ordered a bunch of items during sale. While I loved them all, some did not fit my body type. I reached out to their customer service and despite no refunds they understood my exceptional situation and promptly offered a return with refund. As a customer, I felt trusted by the brand and I'm so in love that I ended up ordering more after this experience.
Highle recommend to try them! Don't skip on them.

One of my items was cancelled because the item was no longer available therefore for this reason I wanted to cancel the order that I wanted as a set and let me tell you the service was phenomenal and immediate!
Bravo to the excellent service that was provided!

customer service is AWFUL. they sent me the wrong bottoms (sent a top instead) and then it was too late to get the bottom as it was sold out. they didn't offer any discount or rush shipping codes. this isn't my first time having problems with their customer service. they make so much money and can't even provide a code when the mistake was on them? SO BAD.

Really disappointed with the exchange policy as an AU customer. Simply want to exchange for a different size but they don’t offer exchanges or honour the price you paid. I was referred by a friend so got 20% off thought they would at least honour that but customer service were really uninterested and unhelpful. To get a different size I would have to refund the item and get back $68 after fees to then buy the other size and pay $122 with new shipping etc. Crazy to just get the same item in a different size. Super disappointed as I love the pieces but wouldn’t order again.

I never received my order, and the company has refused to refund or send a replacement. Thankfully, my credit card company reimbursed, but I’m appalled at the complete lack of customer service and accountability on Monday Swimwear’s part.

nice coverup, a bit expenseive

Took for ever to arrive, after one year everything was rusty event if I wash them after using, I wouldn’t recommend buying this brand

Literally the worst. Everything that came was either too big or small and the quality is not what it should be for the price. The customer service team responds quickly, but their return policy is HORRIBLE. I got $400 worth of product and they would only issue me a store credit!!!!! BEWARE!!! Go LITERALLY anywhere else!!!