Mondial Relay Reviews 

437,249
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The lady at this Mondial Relay pick-up/drop-off service is so nice, she greets each person with a smile and is very polite. She does her job well and is efficient at what she does. Good opening times,... See more

Rated 3 out of 5 stars

I don’t use lockers anymore because on three occasions, your employee stuffed an oversized box into the locker. Twice the doors couldn’t be opened even at a distance by your customer service. The thir... See more

Rated 5 out of 5 stars

Mondial Relais is a good and easy courier but they should install bigger boxes for bigger packages because in my region we do not have enough pickup points and the ones we got are supermarket where pe... See more

Rated 4 out of 5 stars

In general, very easy - both pick up and also drop off, especially now with no need for printing labels etc. BUT - if the box doesn't open, or you need assistance by telephone, the service is poor.

Company details

  1. Courier and Delivery Service
  2. Package locker

About Mondial Relay

Written by the company

L’application mobile Mondial Relay est votre alliée pour suivre, envoyer et retirer votre colis :

- Suivez vos colis en temps réel et soyez prévenus de leur disponibilité,

- Envoyez vos colis facilement et rapidement à vos proches,

- Trouver le Point Relais® ou Locker le plus proche de chez vous.

Téléchargez l'App Suivez vos colis

Contact info

4.1

Great

TrustScore 4 out of 5

437K reviews

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4.1

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(437,249)

152,198 reviews in the last 12 months

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Rated 2 out of 5 stars

As a first time global relay user

As a first time global relay user, I couldn't figure out how to choose a locker in which to receive a package. The code I had received would not allow me to receive the package. I asked an employee for help and he was able to get the package for me.

February 16, 2026
Rated 5 out of 5 stars

So convenient

Really easy and so convenient to be able to pick up my parcel when I want rather than having to be at home on a given day!

February 16, 2026

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