I feel they are not providing any service. If you once are entered into an one year subscription, they actually don't care about any bugs in the system whatever anymore.
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Mondly's choice of starting with a massive bulk of cognates allows one to start understanding the phonetics and orthography (which I found hard and in great need of reform:)). Likable, funny, short a... See more
The app teaches you some really useful vocabulary, words that Duolingo never brings up but seems rather essential to know. The range of languages you can study is great too, lots of cool little fea... See more
Impossible to cancel my subscription. Their FAQ about how to do this by cancelling on my iPhone under Subscriptions just isn't there (nothing about Mondly) and after logging into their website there i... See more
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The app teaches you some really useful…
The app teaches you some really useful vocabulary, words that Duolingo never brings up but seems rather essential to know.
The range of languages you can study is great too, lots of cool little features and tools in the app.
My only little gripe would be the layout/interface is a bit lacking design-wise, but the content itself is really great for providing realistic and useful vocabulary. Would recommend for someone whos trying to learn practical language for their target language.
I like the program a lot
I like the program a lot. I started using it when I was living in Germany in 2019, and it really helped with common discussions like going to a hotel or restaurant. It is also very good in increasing my vocabulary.
The lessons are really difficult for…
The lessons are really difficult for beginners to learn and waste money :
1. No explained errors
2. No teaching grammatical structures
3. The cost is too expensive and not suitable for some people like students
4. Pronunciation teaching is not professional and not detailed
But at least they create short daily lessons for learners to remember and repeat many times, I appreciate that

Reply from Mondly
Quick and friendly help when needed
We are were happy with the quick and friendly help from the Mondly team after some installation hiccup.
It is good to know after all, that 'help is an email away when needed'
Very good App and great service
Mondly for learning Farsi
I am using Mondly for learning Farsi (Persian).
So far (after three weeks of using the app) I've discovered following flaws:
1) In some sentences prepositions are pronounced but ommited in written.
2) When you are asked to write a word using Arabic letters, the word will not be properly written (each letter will remain individual and they will not be joined together as they should be in handwriting).
3) Speaking (oral) exercises are tricky, not sure whether it is caused by the app itself or by my laptop micro but I rarely get good rating even though that I take all effort to pronounce correctly.
Customer support (I've been in contact with Efrain) is prompt and helpful.

Reply from Mondly
Excellent language learning app
I switched my subscription to a lifetime membership in December. And I made a bit of a mess of it. A email was sent to customer services. Within a couple of days they had sorted it all out most satisfactorily. Excellent communication. As for Mondly itself, I have tried various other online language apps. I find this is the one that teaches and motivates me the best.
Doing the sucking’n If I was not trying to learn
If I was not trying to learn, some of the things that it thinks I am saying would be very comical. But it ends up being too frustrating. After repeating an entire sentence, the app sometimes will only register one word and some to end it is not even a word that o actually said.
IT SUCKS!!!
You f it had not already charge my card, i would definitely have moved on to another app. At this time, almost ANY OTHER APP!!

Reply from Mondly
Only for beginners.
There is almost no progression possible, you get to choose between "beginner" "intermediate" "or advanced"but that the lessons remain the same, the only difference seems to be that you will have to write the words instead of choosing in a list of words... but the words you learn will still be the same. The lessons are about A1 to A2 level. In their FAQ Mondly pretends to go up to B2 level, but that's far from the truth. Only use it if you are an absolute beginner, or want to have a beginner level in many different languages, for some reason...
The good point is they have many different languages. But the lessons are exactly the same in every language. I changed my evaluation from 1 to 2 stars after re-considering : it's not great in my opinion, but you can still use it if for beginning. Just don't forget to un-subscribe once you finished your training as it would otherwise be renewed.

Reply from Mondly
Super support
The Support employee - Efrain his Name- was high qualified, friendly and made a great Job. Super ! 5 Stars.
Their customer support is amazing
Their customer support is amazing,Mondly it`s neurodivergent Friendly
Log in problem
Lately I faced log in difficulties. I sent an email and Ranny from Mondly replayed back in minutes and solved the issue.
Great service !!
Very good support.
AI Responses Ridiculously Poor
Mondly has a lot of good content, but the ridiculously poor inability of its AI program to correctly "hear" responses and provide correct feedback would be laughable if it wasn't so frustrating and such a barrier to learning.
Don't waste your money unless you have the patience of Job.
Great App to learn new languages, great support!
First of all "Mondly" is great app for learning/training a new language, including Greek, which is not offered by many (or better said: by good) provider.
I got a little problem with my 'lifetime'-membership so I had to write to the support. What can I say, I barely ever had such a great and nice support before!
I absolutely recommend Mondly - in all ways!
I'm using it for 3 years. Great for beginners.
In my experience customer support was very good.
As for the app, I'm using it for learning bulgarian and it is quite nice for beginners. Sometimes the translation is not perfect. It's one of the few apps where you can learn Bulgarian.
I wanted to use Mondly as an auxiliary…
I wanted to use Mondly as an auxiliary in my Mandarin learning and I found it very badly made. I don't know how they do with Indo-European languages, but they seem to treat non-Indo-European languages the same as Indo-European ones, and it is a huge mistake. Terrible and very shallow. I asked to be refunded within a few hours after my subscription : more than one week later, I still haven't received my refund, the customer service replies one in four of my messages and always with the same vagueness and uneffectiveness. Not only are they bad at what they pretend to be best at (languages), but they look like crooks to me. Avoid!

Reply from Mondly
Greek
I’m learning Greek and am using Mondly daily for practice. However there are so many grammar mistakes throughout (I double check in my grammar book) that I can no longer trust the programme. I once reported a mistake and they said they’d report it. But it happens regularly, especially with verbs. It’s a shame because it’s good for speaking practice.
Really excellent customer service
Really excellent customer service. I had a query about my account that took a few tries to figure out. I received an email response very day while we worked on it, and all were courteous, helpful, and directly addressed to my issue, which was in the end resolved well. I am also enjoying using the Mondly app.
Kudos to Mondly,
Kudos to Mondly,
I had bought a lifetime license and at one point I saw that I could no longer log into the platform as before. I wrote to them in the hope that they would try to help me, but deep down I was a pessimist. To my joy, people responded and solved my problem.
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