I feel they are not providing any service. If you once are entered into an one year subscription, they actually don't care about any bugs in the system whatever anymore.
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See what reviewers are saying
Mondly's choice of starting with a massive bulk of cognates allows one to start understanding the phonetics and orthography (which I found hard and in great need of reform:)). Likable, funny, short a... See more
The app teaches you some really useful vocabulary, words that Duolingo never brings up but seems rather essential to know. The range of languages you can study is great too, lots of cool little fea... See more
Impossible to cancel my subscription. Their FAQ about how to do this by cancelling on my iPhone under Subscriptions just isn't there (nothing about Mondly) and after logging into their website there i... See more
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Mondly is the perfect app for learning.
Mondly is the perfect app for learning and entertainment.
Thank you Mondly
I canceled my Pimsleur subscription for Mondly because it made more sense for my learning of Mandarin. I have been a successful language teacher for 28 years, and I have learnt many languages, I know that Mondly is the right choice for an easy learning.
Very disappointed over sharp practice…
Very disappointed over sharp practice on auto renew. They claim you can cancel within 14 days. I emailed immediately on being notified that they had auto-renewed my policy, but they are not accepting this.

Reply from Mondly
These people are an absolute disgrace
These people are an absolute disgrace. I paid nearly one hundred pounds for their best deal so I could learn Greek whilst I am in Greece for several months and then Albanian. I have no doubt I have done something wrong but the only languages it will let me learn are Chinese and Spanish. I have emailed their support department 10 times asking for help but all I get is an automated reply and advertising about how wonderful they are. In fact they are useless to the point of dishonesty. I cannot comment on the quality of lessons because I haven’t had the chance

Reply from Mondly
Worst experience
I regret I didn’t read the reviews before purchasing the monthly access, which I actually thought was for 1 month only until I received an email about the renewal. It’s impossible to cancel the subscription. Only scammers and business who wants to make money on peoples’ mistakes wouldn’t put an option for cancelling the subscription neither on their website nor their app. Someone should report you for bad practices you just steal money from people!

Reply from Mondly
Excellent administration
Excellent administration, fast and accurate.
I am really super satisfied!
It's a practical application for learning a language, without being distracted by ads or any other things, you can spend your free time, be focused, and enjoy learning.
Avoid at all cost!
I regret I didn’t read the reviews before purchasing the monthly access, which I actually thought was for 1 month only until I received an email about the renewal. It’s impossible to cancel the subscription. Only scammers and business who wants to make money on peoples’ mistakes wouldn’t put an option for cancelling the subscription neither on their website nor their app. Someone should report you for bad practices you just steal money from people!

Reply from Mondly
Sleek interface, great content & customer support
I have been using Mondly daily for 8 years to learn Japanese. One lesson a day keeps the boredom away. The interface is sleek, the content is good, and I slowly but surely improve my knowledge, from pure newbie to reader & speaker. Additionally, I had to contact customer support twice over the 8 years, and always had a fast and relevant feedback. Thank you team for the great app!
Great service
The customer service person was fantastic. Quick to responded and fix my problem which was my fault.
I love learning languages with Mondly
I love learning languages with Mondly. The site is very logical and intuitive to understand right away. Learning is great fun. The customer service is exemplary, if you have a problem, they help you immediately in a very friendly way and answer every question individually.
After only three days the site crashed
After only three days the site crashed. No answer from them.
Update: Finally i got an answer... The problem is solved after more than one week of absolute silence and five e-mails. Very surprised about their extremely slow customer service.

Reply from Mondly
I paid back in 2019 for lifetime usage
I paid back in 2019 for lifetime usage, though I do not have it anymore. Today my cc was debited for a year prémium though no Access.

Reply from Mondly
Superb language programme.One price for…
Superb language programme.One price for life.Many languages,Ultra efficient,polite, friendly and helpful support staff to guide and assist as/when/if necessary.
The offer of a lifetime access for all…
The offer of a lifetime access for all 41 languages was great. I made a mistake in payment, but the support could solve it with no problem. For learning languages with non roman alphabet, you need to learn the alphabet first, to make full use of the lessons.
streak was set to 0
I had a problem with my account. Sometimes I do my excercises with my computer, sometimes with my mobile. For unknown reasons one day the synchronisation didn't function and my counter was set to 0 - and this with nearly one year without break!
I asked the support and some hours later, my streak was fixed! :-)
Competent and friendly support
After I made a mistake signing up for the subscription, I couldn't sign up. The correction at the payment service provider went very smoothly and very friendly. The same goes for support from Mondly.I was helped very competently and friendly with patience. I look forward to being able to learn all languages i want on the mondly platform
I am enjoying this opportunity to study foreign languages
I am very happy about the number of languages that can be learned, and the languages that are offered. I started studying Italian, and I am really enjoying the lessons and the way that they are presented. I recommended this program to a friend of mine, and she signed up for a lifetime subscription as well.
I have a lifetime license
I have a lifetime license .
From time to time I use the customer service for some bugs or other matters.
I have always find a good assistance.
Thanks to the team
Great customer service
Using Mondly now for 5 months and for me it’s fun to do the daily exercises. I had some comments and questions regarding the interface and was patiently helped by the service desk. Txs Efrain.
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