Asda Money Reviews 10,613

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,025 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting helpful assistants and straightforward processes for various products like credit cards and insurance. Many appreciate the competitive pricing for insurance and the rewards offered with credit cards, making their shopping more economical. The application processes are often described as easy and quick, with decisions made in minutes, and the associated app is praised for its user-friendliness and navigation. However, some customers experienced issues with payment processing, including duplicate direct debits and confusion regarding when payments were applied or rewards added to their accounts. A few also reported problems with card deactivation after name changes or having their cards blocked for suspicious transactions, leading to periods without access to their cards.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use across the... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and very... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for managing... See more

Price

Consumers find price to be positive, with many reviewers reporting competitive and reasonable quotes for... See more

Application

Clients share positive opinions on the app, highlighting its ease of use and navigation for managing payments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Effortless, rewarding, and totally worth it!

The online application process was really easy, and the app is straightforward and simple to navigate. The best part is the reward system: it’s actual cash value returned to you – every point translates straight into real money back, even if it’s small amounts, it all adds up and feels like a great little bonus every time. Honestly, I’m really happy with everything, it’s all done really well.

May 24, 2026
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Reply from Asda Money

💚

Rated 5 out of 5 stars

Money

Quick efficient and easy

May 16, 2026
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Reply from Asda Money

Hi Joanne,

Thank you for taking the time to leave a review. We are glad to hear that the services were quick, easy and efficient.

Best Wishes,
Grace

Rated 2 out of 5 stars

Slow response

Slow to receive any response from customer service due to card taking longer than originally specified

May 22, 2026
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Reply from Asda Money

Hi Browett,

Thank you for taking the time to leave your review and share your feedback.

We are sorry to hear that your experience did not meet your expectations. Feedback regarding our service and communication is important to us, and we have now reached out to you directly through the in-app Messaging Centre.

You can find our message under the More tab > Help.

Thank you again for sharing your experience.

Thank you,
Natalie D.

Rated 5 out of 5 stars

easy to get my friend to apply on my…

easy to get my friend to apply on my behalf and have used you in the past but no claims so far im pleased to say.and paper work arrived today..so thankyou..

May 21, 2026
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Reply from Asda Money

Hi Andrew,

Thank you for taking the time to leave a review. We are glad to hear that you are happy with the services provided and hope that you enjoy your holiday.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great price for people with illnesses

Great price for people with illnesses, would highly recommend and will be using again

May 22, 2026
Asda Money logo

Reply from Asda Money

Hi Sally,

Thank you for taking the time to leave a review. We are glad to hear that you find the price fair and that you would recommend us.

Best Wishes,
Grace

Rated 5 out of 5 stars

Quick and easy to apply for the card…

Quick and easy to apply for the card and a decision made within minutes and fast arrival of my card

May 15, 2026
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Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear you found the application process quick and easy, received a decision within minutes, and that your card arrived promptly 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

I always get my travel insurance from…

I always get my travel insurance from Asda because It is straight forward and I get quote very quickly with no complications. The quote is very reasonable and I will be getting my Asda travel insurance for next holiday in the near future.

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi Julie,

Thank you for taking the time to leave a review. We are glad to hear that you find the price fair and for your continuous trust in our services.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great company

Great card that you can connect with your rewards card to earn points when using the card in Asda

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear you're enjoying the benefits of linking your credit card with your rewards account and earning rewards while shopping at ASDA 🛒💳✨

It's great to know you're getting extra value from using your card, and we really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 4 out of 5 stars

It’s easy and okay

It’s easy and okay

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your feedback! We're pleased to hear you've found things easy to use and that your experience has been a positive one 💳✨

We appreciate you taking the time to share your thoughts with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Cheaper prices for travel insurance…

Cheaper prices for travel insurance than anywhere else. Asda gave me £21 for 8 days while everywhere else wanted close to £50

May 13, 2026
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Reply from Asda Money

Hi Karl,

Thank you for taking the time to leave a review. We are glad to hear that you find our prices cheaper then others.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great experience

Great experience. Easy to apply thankyou

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you had a great experience and found the application process easy 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Great service

Great service

October 16, 2025
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you've received great service and had a positive experience with us 💳✨

We really appreciate you taking the time to share this with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

The service is absolutely fabulous…

The service is absolutely fabulous every step of the way

May 20, 2026
Asda Money logo

Reply from Asda Money

Hi Alicia,

Thank you for taking the time to leave a review. We are glad to hear that the service was absolutely fabulous.

Best Wishes,
Grace

Rated 5 out of 5 stars

Made my life easier with the benefits…

Made my life easier with the benefits of credit which I use for shopping. An other things. That come around d the corner also help me maintain my. Budgets

May 13, 2026
Asda Money logo

Reply from Asda Money

Hi Wendy,

Thank you for take the time to leave a review. We are glad to hear that you are happy with the services provided.

Best Wishes,
Grace

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