Thank you so very much. Katey, Merlan and the team at money.com were extremely efficient, friendly and made our refinance smooth and hassle free. They made sure we get the best deal possible. Ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fi Ahlstrom did in 48 hours what most brokers take weeks to do... I recently arranged business funding through Money.com.au and worked with Fi Ahlstrom, and I could not recommend her more h... See more
Company replied
If I could give Ben Nicholson and Money.com.au 10 stars, I would. His experience in the industry and the fact that he listened carefully to our needs, made such a difference. Ben went above and bey... See more
Company replied
The health fund advisor's recommendation suited our needs and found a Health Fund which gave us better benefits than the major funds eg. HCF etc. The RT Health Fund is owned by HCF but has better fea... See more
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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Car Finance and Loan Company
- Health Insurance Agency
- Mortgage Broker
- Price Comparison Site
Written by the company
Money.com.au is a proudly consumer-first financial comparison platform, matching engine and expert guidance resource for Australians. We give consumers and businesses a better, simpler, fairer way to compare loans, bank accounts, insurance and more. We do this through our team of industry-leading experts, and our free and easy-to-use comparison tables, calculators and tools. And because WE GIVE A BUCK®, we do it the right way. We give Aussies easy access to each and every one of the thousands of products and offers in our database – not just the ones that pay us. It means you’ll often see far more options when you arrive on Money.com.au versus comparing elsewhere. We won’t leave you to go it alone either. Our customers are free to DIY to compare thousands of products, and our team of experts is on hand if you need support, from understanding your options through to application and settlement.
Contact info
Level 4,160 Edward Street, 4000, Brisbane, Australia
- hello@money.com.au
- money.com.au
4.8
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful, knowledgable and professional
Nicholas Lee-Brown helped me get the best hospital and extras health cover for my needs. It was a stress-free and informed process.
January 22, 2026
Unprompted review
Reply from Money.com.au
Hi Jeffery,
Thanks so much for the review. We’re delighted to hear Nic was able to help you find the right health insurance for your needs and made the process stress-free and easy to understand. If we can help with anything else in the future, please don’t hesitate to reach out.
Best wishes
The Money Team
Fantastic Service
Fi was Fantastic during the entire process of getting funds for our small business. Her communication and was constant and she was able to source exactly what we needed and have funds in our bank within a few days of application. Will highly recommend to anyone and use again in the future.
January 19, 2026
Unprompted review
Reply from Money.com.au
Hi Joshua,
Thanks so much for the review and the great feedback. We’re delighted to hear Fi was able to get your business the funding it needed so quickly. We really appreciate the recommendation and will be more than happy to help again whenever you need.
Best wishes
The Money Team
Highly recommend Nick from Money.com
From my first phone call to my last, working with Nick was fantastic. He consistently kept me updated, always answered my calls, and secured the best home loan compared to all competitors. Nick made the entire process feel seamless and completely stress-free. I received my home loan approval in record time!
I’m so thankful and incredibly happy.
Highly recommend Nick from Money.com
January 21, 2026
Unprompted review
Reply from Money.com.au
Hi Kelvin,
Thanks so much for taking the time to leave a review. We’re delighted to hear you had such a positive experience working with Nick and Money.com.au and that we got you the best home loan for your needs. Making the process seamless and stress-free is exactly what we aim for, so it’s fantastic to hear your approval came through so quickly.
If there’s anything else we can help with in the future, please let us know.
All the best
The Money Team
Phil Collard was absolutely brilliant
Phil Collard was absolutely brilliant - I wish I had 2 pairs of hands so I can give this guy 4 thumbs up - legendary service from my first enquiry right through to settlement. Phil always answered my calls and emails immediately, even when he was on holidays. Phil was never pushy and always polite and personable. He is a customer service superstar and if his boss is reading this then he should buy Phil a gold Rolex, as I have no doubt as Phil will continue bringing much business and happy customers to the company - well done Phil, I'll be scrapping my bank manager and calling you next time I need finance. Thanks again for a smooth and easy transaction.
January 19, 2026
Unprompted review
Reply from Money.com.au
Thanks so much for taking the time to leave such an enthusiastic and generous review. We’re absolutely delighted to hear you had a great experience working with Phil and Money.com.au. Reviews like this really mean a lot to the whole team and we’ll be sure to pass your feedback on to Phil (and his boss!). If we can help with anything else in the future, please don’t hesitate to get in touch.
Best wishes
The Money Team
I had a great experience working with…
I had a great experience working with Jane Lim from Money.com.au. She was professional, responsive, and very clear throughout the entire process. Jane took the time to understand my situation, explained everything in simple terms, and made the finance arrangement smooth and stress-free.
I really appreciated her honesty, efficiency, and support, and I felt confident and well looked after from start to finish. I would highly recommend Jane and the team at Money.com.au to anyone looking for reliable financial assistance.
Thanks again, Jane — it was a pleasure working with you.
January 16, 2026
Unprompted review
Reply from Money.com.au
Hi Bihani,
Thanks so much for taking the time to leave such a thoughtful review. We’re delighted to hear you had a great experience with Jane and felt well supported throughout the process. Taking the time to understand each customer’s situation and explain things clearly is something Jane prides herself on, so it’s great to hear that came through.
If we can help with anything else in the future, please don’t hesitate to reach out.
Best wishes
The Money Team
Chelsea...
I was graced with having Chelsea be the specialist to reach out to me.
I was anxious to ask for help with finance. Her warm and comforting approach were paired perfectly with her seamless knowledge of her work. A real asset to her employer.
A rare delight,
Thank you
January 16, 2026
Unprompted review
Reply from Money.com.au
Hi Oliver,
Thank you very much for the kind words and the 5-star review. If we can help with anything down the track, please let us know.
All the best
The Money Team
Smooth and Stress-Free Refinance Experience with Nick at Money.com
I recently completed a refinance and Nick Burgess from Money.com did an amazing job. He was professional, proactive, and extremely knowledgeable, making the entire process smooth and stress-free. Nick clearly explained every step, kept me updated throughout, and ensured the best possible outcome for my situation. Highly recommend Nick and the team at Money.com to anyone considering a refinance or any type of loan.
January 15, 2026
Unprompted review
Reply from Money.com.au
Hi Michael,
Thanks so much for the great review. We’re delighted to hear Nick made your refinance smooth and stress-free and kept you informed every step of the way. Clear communication and the best possible outcome is exactly what we aim for, so it’s great to see that reflected in your experience.
If we can help with anything else in the future, please feel free to reach out.
Best wishes
The Money Team
Detailed review & great outcome
I have used Money twice to do health insurance reviews - both times I was impressed by the knowledge of the consultants and the thoroughness of their reviews.
Invest the time and be rewarded with the right level of cover and a good price.
January 14, 2026
Unprompted review
Reply from Money.com.au
Hi John,
Thank you for taking the time to share your experience. We’re really pleased to hear you’ve had such positive outcomes from your health insurance comparison with Money.com.au. Investing the time upfront to get the right level of cover is so important, and it’s great to hear that approach paid off for you.
If you ever need help reviewing or comparing again, we’d be happy to assist.
Best wishes
The Money Team
Super professionals
Nick and his team managed to provide us with a great deal on our home loan refinance, and coordinated it quite well even when I was overseas on holiday.
The whole process was seamless and we are thankful for their services, I would recommend them highly to anyone looking to refinance or get more out of their mortgage!
December 8, 2025
Unprompted review
Reply from Money.com.au
Hi Nelson,
Thanks a million for the review and the recommendation. We’re delighted to hear Nick and the team were able to deliver a great refinance outcome for you, even while you were overseas. Making the process seamless and flexible is something we work hard on, so it’s great to hear that made a difference.
If there’s anything else we can help with, please let us know.
All the best
The Money Team
Nick was great to deal with
Nick was great to deal with, really helpful and knew what he was doing. Found ways to make it work when others i tried before him could not.
Cheers Nick
January 13, 2026
Unprompted review
Reply from Money.com.au
Hi Clayton, thanks for the review! Glad to hear you had a great experience with Nick and Money.com.au. If we can help with anything else, please let us know.
All the best
The Money Team
Should’ve done this years ago
Nick was an immense help in finding the best health insurance option for us. He is an excellent communicator, explaining everything clearly and concisely, while pointing out some important considerations I hadn’t even thought of. Nick made it easy for me to understand and I was able to ask questions when needed. I had put off reviewing our cover for years because I dreaded the process, but Nick made it simple and easy. I’m delighted with the result. Should’ve done it years ago.
January 12, 2026
Unprompted review
Reply from Money.com.au
Hi Elizabeth, thanks so much for the review on your experience comparing health insurance with Money.com.au. Delighted to hear that Nic found you the best health insurance for your needs and made the process simple and easy to understand. If we can help with anything else, please let us know.
Best wishes
The Money Team
Amazing Service
Michael Burgess was amazing. He listened to what I needed and was able to assist when others were not interested or willing. The entire experience was very seamless once I was ready to proceed with refinancing. The process once started was very fast. No questions were too stupid and I was fully aware of what was happening at every stage. Michael was always very responsive and provided great advice every step of the way. I would have no hesitation in recommending Michael and money.com.au
January 9, 2026
Unprompted review
Reply from Money.com.au
Hi Luke, thanks so much for the review and the great feeedback on refinancing your home loan with Money.com.au. We're delighted you had such a positive experience with Michael, with a seamless and fast refinance. If there anything else we can help with, please reach out.
Thanks
The Money Team
Phil was excellent communicator
Phil was excellent communicator, professional and respectful. Honest and efficient. Provided all detail we needed and made the process simple and clear. Recommend the service.
January 6, 2026
Unprompted review
Reply from Money.com.au
Hi Adam, thank you very much for the review. Glad to hear you had a great experience with Phil and the Money.com.au team with your business finance. If we can help with anything else, please let us know.
Thanks
Sean
Nick was fabulous
Nick was fabulous! He got us the best deal that meeting all our needs!
January 2, 2026
Unprompted review
Reply from Money.com.au
Hi Elena, thanks for leaving us a review. Delighted to hear you had a great experience with Nick and got the best deal on your home loan through Money.com.au. If we can help with anything else, please let us know.
All the best
The Money Team
Changing health insurance from individuals to family cover
Nic was a great help when changing our health insurance over from individuals to a family cover. Everything was explained concisely and clearly, we were able to ask questions when needed. The process was made simple, quick and easy with his help!
January 2, 2026
Unprompted review
Reply from Money.com.au
Hi Ruby,
Thanks so much for the review and the positive feedback on your experience switching your health insurance through Money.com.au. Delighted to hear that Nic was able to find you the cover you need and made the process easy for you. If we can help with anything else, please let us know.
Best wishes
The Money Team
Helpful and communicative right through…
Helpful and communicative right through the process
December 10, 2025
Unprompted review
Reply from Money.com.au
Hi Linsey, thanks a million for the review. Delighted to hear you had a great experience with Money.com.au. Let us know if we can help you with anything else.
Best wishes
The Money Team
Phill made the whole process seamless
Phill made the whole process seamless, was approved and settled in less then 24hrs from start to finish
December 19, 2025
Unprompted review
Reply from Money.com.au
Hi Cameron,
Thanks for the review - what a great outcome! It's a bit of a cliche, but time is money for businesses, so we're delighted to hear Phil got the finance across the line so quickly and without fuss. If we can help with anything else, please let us know.
Best wishes
The Money Team
Nick was great
Nick went above and beyond when we had issues with my bank. They gave me the wrong discharge paperwork and when we found out my bank were going to push settlement. Nick pushed to get settled on the original timeline.
He was very comunative and got me the best rate available. Also saved me from losing that rate by getting me to rate lock.
I would definitely use Nick again.
December 12, 2025
Unprompted review
Reply from Money.com.au
Thanks so much for the review and the positive feedback on your experience with Nick and the Money.com.au team. Delighted to hear we were able to help you overcome the lender curve ball and you got the best home loan rate you could. If we can help with anything else, please let us know.
Best wishes
The Money Team
Fi was amazing throughout my whole…
Fi was amazing throughout my whole experience. She answered all my questions, and gave me the best advice!
Highly recommend her!
December 9, 2025
Unprompted review
Reply from Money.com.au
Hi Carla
Thanks for taking the time to leave us a review. Delighted to hear you had a great experience with Fi and Money.com.au on your business finance. All the best with everything and if we can help with anything else, please let us know.
Best wishes
The Money Team
A wonderful experience!
Our contact at money.com.au was wonderful. Dafydd considered our situation thoughtfully and found us a fantastic deal!
He (and the rest of the team) supported us through the whole process and explained every step clearly!
We wouldn't have been able to buy our house without money.com.au!
December 4, 2025
Unprompted review
Reply from Money.com.au
Hi Meg,
Thanks for taking the time to leave us a review. We’re delighted to hear you had such a great experience getting your home loan through Money.com.au and Dafydd in particular (he is a legend!). Congrats on the new home and if we can help you with anything else, please reach out to the team.
All the best
The Money Team
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