Thank you so very much. Katey, Merlan and the team at money.com were extremely efficient, friendly and made our refinance smooth and hassle free. They made sure we get the best deal possible. Ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fi Ahlstrom did in 48 hours what most brokers take weeks to do... I recently arranged business funding through Money.com.au and worked with Fi Ahlstrom, and I could not recommend her more h... See more
Company replied
If I could give Ben Nicholson and Money.com.au 10 stars, I would. His experience in the industry and the fact that he listened carefully to our needs, made such a difference. Ben went above and bey... See more
Company replied
The health fund advisor's recommendation suited our needs and found a Health Fund which gave us better benefits than the major funds eg. HCF etc. The RT Health Fund is owned by HCF but has better fea... See more
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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Car Finance and Loan Company
- Health Insurance Agency
- Mortgage Broker
- Price Comparison Site
Written by the company
Money.com.au is a proudly consumer-first financial comparison platform, matching engine and expert guidance resource for Australians. We give consumers and businesses a better, simpler, fairer way to compare loans, bank accounts, insurance and more. We do this through our team of industry-leading experts, and our free and easy-to-use comparison tables, calculators and tools. And because WE GIVE A BUCK®, we do it the right way. We give Aussies easy access to each and every one of the thousands of products and offers in our database – not just the ones that pay us. It means you’ll often see far more options when you arrive on Money.com.au versus comparing elsewhere. We won’t leave you to go it alone either. Our customers are free to DIY to compare thousands of products, and our team of experts is on hand if you need support, from understanding your options through to application and settlement.
Contact info
Level 4,160 Edward Street, 4000, Brisbane, Australia
- hello@money.com.au
- money.com.au
4.8
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stress free experience
Had a stress free experience with broker Jane! My business was in need of working capital for an upcoming project. Jane called and presented 2 lenders, and was straight forward with the fees and interest rates which made my decision easy. Extra documents were requested by Jane, who was still working on my application emailing me into the evening (which is a great time for me as a business owner). Approval was granted the next morning less than 24 hours from when we first spoke.
December 10, 2025
Unprompted review
Reply from Money.com.au
Hi Christopher,
Thanks a million for the review. We’re delighted to hear you got such a great outcome for your business. Jane and the rest of the Money.com.au Commercial Finance team are absolutely dedicated to providing the best service possible, whatever it takes. It makes our day to hear that going the extra mile has made a difference to your business. All the best with the upcoming project and if we can help with anything else, please reach out to the team.
Best wishes
The Money Team
Tremendous work by Phil very…
Tremendous work by Phil very professional from day one to completion and always in contact with us throughout the whole process. Thank you Phil so much and we will recommend your services to others. Cheers Chris
December 9, 2025
Unprompted review
Reply from Money.com.au
Hi Chris,
Thanks so much for the review - it's much appreciated. Delighted to hear you had such a positive experience and Phil and the team were able to get your business what it needed. If we can help with anything else, please reach out.
Best wishes
The Money Team
Phil is the best broker who I have ever…
Phil is the best broker who I have ever ever dealt with. Not because I got my loan approval, he has been great throughout the whole process and the responsive rate is awesome whenever I need his update. If you guys need anything and I can assure you Phil is the one you need to approach and he is the only one.
December 1, 2025
Unprompted review
Reply from Money.com.au
Hi Jacky,
Thanks for taking the time to leave us a review. Delighted to hear you had such a great experience in relation to your business finance with Phil and the Money.com.au team. Keeping our customers informed throughout the process is very important for us, so we're glad to hear you valued the communication. If there's anything else we can help with, please let us know.
Best wishes
The Money Team
My experience with Fi and the team was…
My experience with Fi and the team was absolutely seamless
They were promptly communicating ensuring that my application was progressing
There was small delay from The chosen lender, however it felt like nothing and the team was extremely upfront with me from the beginning
December 2, 2025
Unprompted review
Reply from Money.com.au
Hi Joseph,
Thanks a million for leaving us a review. Great to hear you got such a positive outcome with Fi and the Money.com.au team. Particularly when it comes to business finance, communication during the process is key, so we're delighted that was one of the highlights of your experience with us. Please reach out if there's anything else we can help with.
Best wished
The Money Team
Fi was absolutely brilliant !
Fi was absolutely brilliant. So efficient and so helpful, couldn’t recommend more. Five Stars !
November 26, 2025
Unprompted review
Reply from Money.com.au
Thanks so much for the review and the positive feedback. Delighted to hear you had such a great experience with Fi and the Money.com.au team. If we can help with anything else, please let us know.
Best wishes
The Money Team
Fast
Fast, quick, effective no muck around with settlement. Phil was amazing! Thank you definitely recommend them!
November 27, 2025
Unprompted review
Reply from Money.com.au
Hi Chantal,
Thanks for the review! We're delighted to hear you had such a great experience with Phil and got the business finance you needed through Money.com.au with no fuss. If we can help with anything else, please let us know.
All the best
The Money Team
Very good service
Very good service. Good communication, open, trustworthy, experienced, helpful.
November 27, 2025
Unprompted review
Reply from Money.com.au
Hi Suzanne,
Thanks very much for leaving a review. We’re glad you had such a positive experience and are grateful for the kind feedback. If there’s anything else we can help with, please reach out.
Best wishes
The Money Team
Refinance PPOR loan
We recently refinanced our home loan through Money.com and had an exceptionally smooth experience, thanks to Nick Burgess. Nick was professional, highly responsive, and proactive in keeping us informed every step of the way. He explained everything clearly, maintained complete transparency throughout the process, and made what can often be a stressful experience truly seamless.
We couldn’t be happier with the service and highly recommend Nick to anyone looking to refinance or secure a home loan.
November 20, 2025
Unprompted review
Reply from Money.com.au
Hi Medha,
Thanks so much for the review and the positive feedback on refinancing your home loan with Money.com.au. We’re not surprised to hear you had such a great experience with Nick, as our customers consistently comment on how responsive and proactive he and the team are. If there’s anything else we can help with, please let us know.
Best wishes
The Money Team
We can’t recommend Phil highly enough
We can’t recommend Phil highly enough! He was incredibly fast, had the whole process sorted in less than two days, and made everything feel effortless. Phil is a real goer who gets things done without fuss. The process was smooth, stress-free, and far easier than we ever imagined. If you want someone who delivers results quickly and professionally, Phil is the man to call.
November 24, 2025
Unprompted review
Reply from Money.com.au
Hi Grant,
Thanks for taking the time to leave us a review. We’re delighted to hear you had such a positive experience with Phil and Money.com.au with your business finance. If we can help with anything else, please reach out.
All the best with everything,
The Money Team
Jane was nothing short of amazing
Jane was nothing short of amazing. She was very honest and patient. She knew her industry very well and I never had any reason not to totally leave all of my business needs in her capable hands. She kept me in the loop the whole time and I was never left wondering. She has also saved me a great deal of money and interest and put me onto a fabulous lender. Thank you Jane what an absolute treasure you are. I will be referring without hesitation.
November 19, 2025
Unprompted review
Reply from Money.com.au
Hi Amanda,
Wow, what fabulous feedback to get, thank you! We’re delighted you had such a great experience with Jane and the Money.com.au team. We know how important finance is to every business and we’re very grateful you chose us to find you the best deal possible. Don’t hesitate to get back in touch if there’s anything else we can help you with.
Best wishes,
The Money Team
Five Stars! ⭐️
We have now used Nick Burgess twice to refinance our home loan, and we couldn’t be more impressed. Nick consistently goes above and beyond to ensure our needs are met and fights tirelessly to make things happen. His dedication, professionalism, and genuine care make the process smooth and stress-free. We appreciate him immensely and will definitely be using Nick for all future finance inquiries. Highly recommend.
November 18, 2025
Unprompted review
Reply from Money.com.au
Hi Hope,
Thank you so much for the review and the great feedback on your experience working with Nick and the Money.com.au team on your home loan refinance. We’re really grateful you chose to work with us and look forward to helping you again in future.
All the best,
The Money Team
Fi was amazing
Fi was incredibly professional, extremely prompt and helpful in finding us finance for our business. I highly recommend money.com.au services!
November 11, 2025
Unprompted review
Reply from Money.com.au
Hi Matt, thanks a million for the review and great feedback on your experience with Fi. We’re delighted you chose to use Money.com.au to source your business finance and we’d be more than happy to help if you need any support in future.
Best wishes
The Money Team
Excellent broker
Nick provided us absolutely outstanding service! He made the whole process simple and stress free, explaining everything clearly and securing us an excellent deal where other brokers had failed. His communication was fast, proactive and friendly, nothing was too much trouble. Highly recommend!
October 2, 2025
Unprompted review
Reply from Money.com.au
Hi Neville,
Thanks a million for the review. We love getting feedback like this, and we particularly love hearing when our customers get a great deal on their home loan through Money.com.au. Delighted you had such a great experience with Nick and the team. If we can help with anything else, please let us know.
Best wishes
The Money Team
Very satisfied customer
Since our random online search for a better rate, which resulted in an out of office hours call from Nick Burgess @money.com, to our settlement date (with a much better interest rate) was about 4weeks.
Our entire experience was great, with minimal effort and great communication.
Nick is kind, flexible, knows his stuff and has a sense of humour. He kept in contact, supplied information and next steps till the crazy hours of the day due to our schedules. I can highly recommend Nick to anyone looking for a home loan or refinance!
October 30, 2025
Unprompted review
Reply from Money.com.au
Hi Lucinda,
Thanks a million for the review. Delighted to hear you got a better rate on your home loan by comparing with Nick and Money.com.au! The positive feedback is really appreciated, as it helps more people understand that refinancing to a better rate needn’t be a complicated or daunting process, particularly when you work with an experienced broker like Nick. If we can help with anything else, please reach out.
All the best
The Money Team
I spoke to Cameron about my health…
I spoke to Cameron about my health insurance needs and he made the process very easy and smooth
October 30, 2025
Unprompted review
Reply from Money.com.au
Hi Kat,
Thanks very much for the review, we really appreciate it. Delighted to hear you had a great experience comparing your health insurance options with Money.com.au and that Cameron made the process so smooth. If we can help with anything else, please let us know.
Best wishes
The Money Team
Thanks very much to Fi from…
Thanks very much to Fi from Money.com,pro-active, engaged the best lender,fast and a pleasure to deal with.
October 29, 2025
Unprompted review
Reply from Money.com.au
Hi Phil,
Thanks very much for the review. Delighted to hear you had a great experience getting a business loan through Money.com.au and Fi. If we can help with anything else, please reach out.
All the best
The Money Team
Made refinancing easier
Great website and all the documentation & comms was digital/easy to submit. Our broker Nick was extremely efficient and very transparent along the process - will definitely use his services again!
October 27, 2025
Unprompted review
Reply from Money.com.au
Hi Diana,
Thanks so much for the review and the great feedback. It means a lot. Delighted to hear you had a great experience using our website and working with Nick on your home loan refinance. If we can help with anything else, please let us know.
Best wishes,
The Money Team
Best broker ever
Nick was very helpful and was always quick to respond to my many silly questions. He explained everything in an easy way. He also found us the best loan based on our specific situation and was honest about what we could do.
October 27, 2025
Unprompted review
Reply from Money.com.au
Hi Tarnai,
Thanks so much for the review and the great feedback on your experience with Nick. There are certainly no silly questions when getting a home loan, as it’s very important to be comfortable with what you’re signing up for. We’re delighted to hear that Nick was able to help make sense of it all for you and you got the best home loan for your situation. If there’s anything else we can help with, please let us know.
Best wishes,
The Money Team
Fantastic mortgage broker Debbie H.
Fantastic mortgage broker Debbie H., who had helped us so much during the complex SMSF mortgage to get our new house. She helped us every step for all the complex documents for SMSF loan and advise on the best mortgage for our needs. Thanks so much, great company.
September 25, 2025
Unprompted review
Reply from Money.com.au
Hi Rafika,
Thanks very much for the review, it’s very much appreciated. Delighted to hear you had a great experience with Debbie and the Money.com.au team. A trusted broker can make all the difference with a complex product like an SMSF loan, and we’re grateful you trusted us to guide you through the process. If we can help with anything else, please reach out to Debbie or anyone else in the team.
All the best,
The Money Team
Nick was extremely helpful and patient
Nick was extremely helpful and patient. Explained in great detail for every question I asked and allowed me to come to a conclusion with relative ease. Thanks nick!
October 24, 2025
Unprompted review
Reply from Money.com.au
Hi Brayden,
Thanks very much for the review. Delighted to hear you had a great experience with Nick and the Money.com.au team with your home loan. If we can help you with anything else, please let us know.
Best wishes
The Money Team
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