Not even worth a 1 star rating .constant promises of contact regarding loan progress with no returned calls or email.said I was suitable to apply for up to $12,000 .come back with an offer of $2,000 a... See more
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It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you... See more
Company replied
The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The onl... See more
Company replied
When nobody would help me with a car loan as a DSP recipient Money3 stepped up and helped me out immensely. Now I have transport I am eager to gain employment with a view to double my repayments and... See more
Company replied
Company details
About Money3
Written by the company
Money3 is a finance company that provides:
Vehicle Finance up to $75,000
Personal Loans up to $30,000
over periods of up to 60 months with a focus on great service for customers who traditional credit providers ignore.
Visit Money3 whenever you need Car Loans and Vehicle Finance, Secured & Unsecured Personal Loans. At Money3, we'll give you a fair go* - regardless of your credit history providing the loan is suitable and affordable.
* Subject to verification, suitability and affordability
Contact info
40 Graduate Road, 3083, Bundoora, Australia
- 1300 014 870
- customercare@money3.com.au
- money3.com.au
4.3
Excellent
3K reviews
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was smooth and easy
It was smooth and easy. And the team is very helpful.
November 21, 2025
Unprompted review
Reply from Money3
Thanks so much for the great feedback Jacky! 😊 We're glad to hear the process was smooth and that our team was able to help. Always here if you need us again!
Easy and quick loans …
The broker Chez was amazing,the links easy to use and the loan came through 24 hours later.
November 22, 2025
Unprompted review
Reply from Money3
Thanks so much for the great review Sharelle! 😊 We're thrilled to hear Chez took such good care of you and that everything moved quickly and smoothly. Glad the process was a breeze!
Quick and easy, helpful staff
Quick and easy process friendly staff to help you along the way
October 30, 2025
Unprompted review
Reply from Money3
Thanks so much for the great review Dean! 😊 We're glad the process was quick and easy, and that our team was there to support you along the way. Always here if you need us again!
Worst thing honestly
Worst thing honestly, felt like I was judged and wasn't even given a chance. Got judged and told that I wasn't able ti pay it when I know I'm capable of paying it off.
Never again.
November 21, 2025
Unprompted review
Reply from Money3
We're truly sorry to hear about your experience Priya. We understand how disappointing it can be to feel judged or not given a fair chance, especially when you believe you can manage the repayments. That’s certainly not the experience we want anyone to have.
Every application is assessed against responsible lending obligations, but your feedback is important to us and we’d like to look into your situation further. If you’re open to it, please contact our team at 1300 014 870 or mail customercare@money3.com.au.
We’d appreciate the opportunity to better understand what happened and how we can do better.
Reply from Money3
Thanks so much for the great review Cathy! 😊 We're glad you found us easy to work with, we're always here if you need us again!
Very easy transaction
Very easy transaction, team were helpful and answered all questions
November 11, 2025
Unprompted review
Reply from Money3
Thanks so much for the great feedback Trina! 😊 We're glad the process was easy and that our team could assist you every step of the way. Always here if you have more questions or need us again!
Reply from Money3
Thanks so much for the great review Chris! 😊 We're glad we could help make the finance process easy for you, even with a low credit rating. Always here if you need us again!
Awesome customer service would highly…
Awesome customer service would highly recommend
November 7, 2025
Unprompted review
Reply from Money3
Thanks so much for the kind words Calem! 😊 We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us, we're always here when you need us!
It's been great
It's been great, supportive and positive from beginning to result. Thanks so much to your great staff and easy process.
October 21, 2025
Unprompted review
Reply from Money3
Thanks so much for your kind words Robyn! 😊 We're thrilled to hear your experience was positive and supportive from start to finish. We'll be sure to pass your thanks on to our team, we're so glad the process was easy for you!
Very happy and satisfied
October 29, 2025
Unprompted review
Reply from Money3
Thanks so much for the great review Rory! 😊 We're glad to hear you're happy and satisfied, we're always here if you need us again!
Very efficient and quick
Very efficient and quick, professional at all times. Easy to use paperwork
October 13, 2025
Unprompted review
Reply from Money3
Thanks so much for the great feedback Michael! 😊 We're really glad to hear the process was quick, efficient, and easy for you. It's always our goal to keep things simple and professional—appreciate your kind words! 💚
Highly recommended
It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you were able to secure a brand new car. This is a testament to the power of persistence and the chance for a fresh start.
October 8, 2025
Unprompted review
Reply from Money3
Thank you so much for your beautiful words Ann-maree 💚 You're absolutely right—second chances can make all the difference, and we're proud to be a part of that journey for so many. We're thrilled to hear it led to a fresh start and a brand new car! Here's to new beginnings and the road ahead. 🚗✨
Such awesome and welcoming people in to…
Such awesome and welcoming people in to detail and explain everything properly and to understanding
October 1, 2025
Unprompted review
Reply from Money3
Thanks so much for the lovely review August! 💚 We're so glad to hear our team made you feel welcome and took the time to explain everything clearly. We're always here to help whenever you need us! 😊
Amazing service great and easy…
Amazing service great and easy communication
October 1, 2025
Unprompted review
Reply from Money3
Thanks so much for the great review Lotoya! We're glad the service was smooth and the communication easy, always here if you need us again :)
Received a email in January stating my…
Received a email in January stating my loan was finalised, 6 months later received emails and phone calls saying my payments were not being paid 💁♂️, trying to say it was a fault on their end and shouldn’t have been sent. Makes me look bad now and they are trying to worm their way out of it, very disappointed in their service and not very professional at all, if I need to get another loan in the future from them it damages my chances. Very disappointed in this service. Never received any payment statements over the 5 years which made it hard to keep track of balances owed. Working full time for last 20 years and pay my bill on time unless there is a problem with the direct debit banking system where it bounces back for unknown reasons
September 19, 2025
Unprompted review
Reply from Money3
We're genuinely sorry to hear about your experience, and we understand how frustrating and disappointing this must have been, especially after being led to believe your loan was finalised. We sincerely apologise for any confusion or distress this has caused, and we take full responsibility for any miscommunication on our end.
We also appreciate you pointing out the lack of payment statements and the difficulties you faced in keeping track of your loan. This feedback is valuable and has been passed on to the relevant teams so we can review and improve our processes moving forward.
If you're open to it, we'd love the chance to properly investigate what happened and provide clarity around your account. Please feel free to reach out to our team directly on 1300 014 870 or email customercare@money3.com.au.
Thank you again for bringing this to our attention, and we do hope to have the opportunity to restore your confidence in us.
A Fair & Reasonable Finance Company.
The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The online application for my loan was relatively easy to use. There was helpful staff on stand by with any questions or difficulties I had. The process of my loan was quickly done, which was great, because the unknown of approval or not can be stressful. We Love Our New Car.
September 5, 2025
Unprompted review
Reply from Money3
Thanks so much for your wonderful review Brendan! 💚 We know how stressful and overwhelming applications can feel, so we're really glad our online process was easy to navigate and that our team could support you along the way. It's amazing to hear you're loving your new car—that’s what it’s all about! 🚗
Money3 are amazing 👏 Excellent customer…
Money3 are amazing 👏 Excellent customer service They helped me at my lowest my car blew up and I lost big time and Money3 was referred to me by a lovely car dealer and he told me they were amazing....lol amazing alright...they deserve 100 🌟 🤩 ⭐️ Thank you Money3 😊 🙏 ❤️
September 15, 2025
Unprompted review
Reply from Money3
Wow—thank you so much for the amazing review TheBasshill! 🤩 We're truly grateful you gave us the chance to help, especially during such a tough time. Big thanks to the dealer for the referral too! We're so glad we could get you back on the road 💚 You're always welcome at Money3!
Money3 fake advertising for ppl who pay on time
Money3 when your a awesome person and customer and you pay on time and never late
They should not treat you like shit and should be little me or anyone like me it’s shameful when you pick up the phone and it rings to go through to Money3 it says Money3 will help you even if you’ve got a default so long as you’ve got an income of $480 per week going into your account defaults or not we can help you that is a false advertisement and a Blanton lie I was treated like this I am a great person with money 3 and they treated me so bad don’t trust money3 ok
September 1, 2025
Unprompted review
Not an answer no communication I still…
Not an answer no communication I still don’t know if I was declined or approved these people told me nothing all I got was your being assessed that was 7 days ago, bit of a joke really your customer service is zero
September 1, 2025
Unprompted review
Reply from Money3
Hi Kara, we're really sorry to hear about your experience, it’s definitely not the level of service we aim to provide. We understand how frustrating it must be to feel left in the dark, and we’d like to make this right. Please reach out to our customer service team on 1300 014 870 so we can look into your application and give you the clarity you deserve.
Quite satisfied with
Quite satisfied with the process and and the timely manner in which everything was finalised, I would definitely recommend money3 to anyone who is looking for finances
August 22, 2025
Unprompted review
Reply from Money3
Thanks so much for the great review Stephen! 💚 We're really pleased to hear the process was smooth and timely for you. Your recommendation means a lot to us—always here if you or anyone you know needs a hand!
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