Money4Machines Reviews 

736
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used M4M several times now and their service is fantastic. They always turn around the transaction within a couple of days, maximum and I wouldn't hesitate to use them again in the future.

Rated 5 out of 5 stars

After doing my research to sell my iPhone 4s I found Money4Machines had excellent feedback, was in Trust Pilots top 3 and pay out was higher than a lot of the mobile recyclers I'd already heard of.... See more

Rated 5 out of 5 stars

Even after reading all the good reviews, I was still a little anxious about selling my iPhone - probably due to my wife's bad experience with another online company. My fears were unwarranted as the w... See more

Rated 5 out of 5 stars

Sold my iPhone 4 two years ago - no problem - sold my iPhone 5 last week - no problem - £1 less than some other trade in sites this time - but went with money 4 machines again as I new they were rel... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Voted 2012 Recycler of the year by CompareMyMobile, Money4Machines has been going for more than three years, paying out more than £3,000,000 to customers in the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

736 reviews

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4.6

All reviews

(736)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless process, as opposed to alternatives.

I had elected for one the alternative companies offering a higher amount for my handset, and the service was abysmal. The value of the phone suddenly dropped by over half and on its return to me it appeared to have gathered more scuffs along the way.

My second try was with Money4Machines and the service was easy, simple and frankly relaxing! Sent phone off, received a few emails and then the full amount was duly dropped into my account.

I can say, without hesitation, any future dealings will be with this company and certainly not the highest price crooks who will try to screw you over.

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

mobile money

Money4machines gave me the highest quote for my Htc One. It took a while for the post back bag to arrive but when it did everything went very smoothly and quickly from then onwards. I received a cheque in less than a week after they received the phone and was updated as to the progress by email in the meantime. Very pleased with the whole process.

April 19, 2015
Unprompted review
Rated 5 out of 5 stars

Gave exactly what they quoted for the iphone 5s

I have used a few of these mobile recycling companies in the past and some are worse than others offering headline values that they then reduce due to something or other.

Not with Money4Machines, the price that they quoted was the price that they paid for recycling my phone.

Processes was easy enough, I registered online, they quoted me for me phone type, they posted a jiffy bag, I posted back (I paid for special delivery), they acknowledged receipt and when they had finished testing to say that they were transferring the payment.

All in all it was a smooth process and I would definitely use them again and recommend them.

April 19, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Posted the phone out late Monday night money was in my bank Wednesday afternoon. Would definitely recommend money 4 machines

April 18, 2015
Unprompted review
Rated 5 out of 5 stars

Mobile phone recycle

I would recommend money 4 machines very highly. They are a very good efficient team, they keep in touch through the whole process. Will be in touch again very soon. Many thanks

April 18, 2015
Unprompted review
Rated 5 out of 5 stars

Good fast service

Having had bad experiences with other companies I was very wary of this one. However I was pleasantly surprised and I am very happy I used this company. Highly recommended

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

Top class service

Good value offer for my iphone5, prompt receipt of packaging. Quick turnaround of payment. The whole process took 5 days including a weekend. Splendid!!

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

The best price

I got offered the best price for my handset and was kept updated throughout the process. Payment arrived within the week and i would definitely use again.

April 13, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Very easy transaction packaging sent within a couple of days. Kept informed by email and all dealt with within a week. Would highly recommend

April 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great

No problems, they sent a cheque immediately with the amount promised

April 11, 2015
Unprompted review
Rated 1 out of 5 stars

Highly Disappointed!!

To put it in really simple words, It's a TRAP!

As per the company's terms and conditions, the company charges £6.99 (royal mail special delivery assuming that is what ppl would usually opt for) to send back the handset + admin fee + what not..(roughly comes up to £10-15 per return)

Unlike most of their peers, M4M doesn't even offer a free collect service so basically you pay for the postage to send!

The revised quotation offered was ridiculous which makes me feel that the initial quotation on their website is for a brand new out of the box device as they must understand that the old devices are usually subject to some form of wear and tear over time..

If not happy with the quotation, you'll need to pay all the charges (as per their terms & conditions) just to get your device back!

A gimmick business strategy where 90% of the users would just take what they are offered (surrender) as the opportunity cost/effort involved in getting the device returned is just way to high..



PIECE OF ADVICE TO M4M POTENTIAL CUSTOMERS: SO THINK TWICE, THRICE, OR HOW MANY TIMES YOU COULD BEFORE YOU SEND YOUR HANDSET TO M4M!


PIECE OF ADVICE TO M4M: LEARN FROM YOUR GOOD PEERS!
YOUR COMPANY EMPLOYS A GOOD SHORT TERM STRATEGY BUT ITS NOT SUSTAINABLE FOR THE LONG TERM!

BUSINESSES ARE BUILT ON CUSTOMER'S TRUST AND RELATIONSHIP. YOUR BUSINESS MODEL IS FLAWED IN THIS SENSE SO CHANGE YOUR STRATEGY BEFORE IT'S TOO LATE!

April 2, 2015
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY - a waste of time, effort & money!!!

I sent my phone to sell to them as they were offering the highest price. They offered me a new price, 25% less!! Saying my phone was water damaged, which is utter nonsense. I declined the offer obviously and then they asked me to pay £10 for admin and postage to return to me! The cheek! I have now successfully sold my phone to one of the established well known companies.

March 30, 2015
Unprompted review
Rated 5 out of 5 stars

Fast, easy, no trouble.

I found money4machines through review sites, and found they gave the best price and overall customer service. My own experience was easy, I got exactly the price I was quoted for my Samsung Galaxy S3, and I'm happy I went with money4machines. One thing to note is that you may be more comfortable adding extra padding to your item, the free envelope doesn't feel very trustworthy, but that's a personal choice.

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, they received my phone on the Friday and acknowledged receipt straight away telling me I would hear within 24-48 hours. I then received a further email later that day telling me that my phone had been checked and all was ok and the money would be in my account within the next 3-4 hours. I checked straight away and it was already there. Would highly recommend them

March 23, 2015
Unprompted review
Rated 5 out of 5 stars

sale of iphone to Money4Machines

Sold my i-phone 4s to Money4Machines for the best price on internet.
They sent me an envelope and I got a reply very quickly and the cheque arrived within 3 days. Excellent simple and efficient service. Highly recommend

March 20, 2015
Unprompted review

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