MoneyadvisorycentreReviews 

163
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, often making them feel at ease and not judged. Many people highlight the exceptional customer service, noting that agents are kind, patient, and knowledgeable, providing clear explanations and support throughout the process. The service itself is frequently described as excellent, with consumers appreciating the ease with which they can sort out their situations and get back on track. Reviewers are particularly impressed with the overall user experience, finding the process straightforward and feeling a significant weight lifted off their shoulders after receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, understanding,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers praising the helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and 5-star.... See more

User experience

Customers consistently report positive and friendly experiences, often describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more

Rated 5 out of 5 stars

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my sit... See more

Rated 5 out of 5 stars

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everyth... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more


Company details

  1. Credit Counseling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(163)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

These guys are great, especially Francis. She has helped me so much through my call with her. She did not judge, and went through every option that would support me. Everything was explained clearly and helped me to figure out my options & get a successful outcome…Thankyou

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Life changing advice and support

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his questions were easy to understand due to his excellent verbal communication skills. It was a relief to be able to explore options that could help my financial situation. After our discussion my future looked brighter and I started to relax. Best customer service I have ever received.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team

The team are always checking up to see if things are okay, the agent I’ve been speaking to is amazing, very helpful with questions I have, all round very nice guy!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Dave at Money…

I cannot recommend Dave at Money Wellness highly enough. From the very beginning, he approached my situation with genuine care, professionalism, and complete honesty. Dealing with debt can feel overwhelming, but Dave made the entire process clear, manageable, and far less stressful.
What truly stood out was his transparency and integrity—he took the time to explain every option available to me without pressure, ensuring I fully understood each step. His advice was practical, realistic, and always in my best interest. Throughout the process, he remained patient, supportive, and consistently reassuring, which made a significant difference during a difficult time.
Thanks to Dave’s guidance and dedication, I now feel much more in control of my finances and confident about the future. His level of support goes above and beyond, and it’s clear he genuinely cares about achieving the best outcomes for the people he helps.
I would wholeheartedly recommend Dave at Money Wellness to anyone seeking trustworthy, knowledgeable, and compassionate support with their finances. You will be in excellent hands.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Debt Consolidation

David was very patient and understanding and made me feel comfortable through the whole debt process. He made sure I was happy with everything before continuing and answered any questions I had 🙂

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and ongoing support…

I was initially anxious about going down this road but Ric G who I spoke to was very professional and reassuring. I now have some freedom to relax and live my life without the pressure of unmanageable debts. Thank you Ric G and thank you MAC 😊

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Understanding and patient.

This was initially a very long phone call but I understand it has to be in order to get all the information correct.
Jesse was patient, kind and understanding of my situation and what had led to me seeking help with my finances. Absolutely would recommend to anyone struggling financially. Jesse came up with a solution for myself and talked me through different options.
Thank you so much, you’ve made me feel like a huge weight has been lifted.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Having been in touch with a few companies, MAC & in particular David stood out immediately. David explained everything fully, he never passed any judgement and made what felt like an embarrassing situation just a chat with a friend. His help with my debts has taken a huge weight off my shoulders and for that I'll always be grateful.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service , Mia put me at ease through every step of the process and explained all the costs and such as we went along. Can't thank you enough for helping me get my life back on track .

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Your representative was amazing & put me at ease throughout the whole process. She needs a BIG Easter egg 🤪 solution was/is perfect, service second to none, It was all done very professionally

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Tanya

Tanya, my advisor, was so helpful and talked me through all my options explaining anything I had queries about clearly. This was a nerve wrecking and embarrassing experience for me but she made it so much easier to deal with.

April 16, 2026
Unprompted review

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