MoneyadvisorycentreReviews 

163
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and professional approach, often making them feel at ease and not judged. Many people highlight the exceptional customer service, noting that agents are kind, patient, and knowledgeable, providing clear explanations and support throughout the process. The service itself is frequently described as excellent, with consumers appreciating the ease with which they can sort out their situations and get back on track. Reviewers are particularly impressed with the overall user experience, finding the process straightforward and feeling a significant weight lifted off their shoulders after receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, understanding,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers praising the helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and 5-star.... See more

User experience

Customers consistently report positive and friendly experiences, often describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more

Rated 5 out of 5 stars

I’ve been debating doing this for months and been putting it off but I’m so glad I finally took the leap ! Zain was so helpful and explained everything step by step, was really understanding to my sit... See more

Rated 5 out of 5 stars

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everyth... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more


Company details

  1. Credit Counseling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(163)

163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After thinking about it

After thinking about it, I decided not to pay MAC £3600 for setting my debt management plan up… I was seeking help with my debts, not getting myself more in debt.

April 9, 2026
Unprompted review
Moneyadvisorycentre logo

Reply from Moneyadvisorycentre

Hi Gary,

Thanks for getting in touch with us about sorting out your debts.

We're always transparent about what things cost and what you get for your money. Management fees are usually paid as part of your monthly payment and not a lump sum. Basically, you'd pay a small monthly fee as part of your overall payment, and for that we handle everything - deal with all your creditors, sort out payment plans, manage your account ongoing, and you'll have someone to call when you need help.

We understand if it’s not right for your situation. If you want to chat more about how the monthly payments would work, you can call us on 0161 804 2923

Hope you get everything sorted.
Money Advisory Centre

Rated 5 out of 5 stars

I spoke with ric when I contacted the…

I spoke with ric when I contacted the money advisory service and he was very polite and professional and disnt judge me on my circumstances. Ric explained all the options available to me and we chose the most appropriate. Thanks to him I will now be able to sleep at night again.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

The services was spot on and first class!

The services was spot on and put my mind at rest after many sleepless nights contemplating my situation, Ric my advisor was excellent and very knowledgeable and helpful. I would advise anyone struggling with debt to seek advise from the Money Advisory Centre, thankyou

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

A weight has lifted

After feeling a burden of debt after a bereavement I can finally see hope after speaking to Zain at MAC.
I can't praise this company enough for their support, advice and empathy.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING COMPANY

AMAZING Spoke with zayne today went through my income and expenses and literally got me on the right track to sorting out my debt worries explained everything with ease and professionalism and I couldn't of asked for anyone better made something I find very difficult to talk about very easy no judgement what so ever I would 100 reccomend anyone with the same or worse situation get in touch with these guys there truly are amazing (especially zayne) thanks so much guys keep up the good work you do

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ric was very helpful

Ric was very helpful, informative and patient, went through everything with me and explained the process and the best option for me. Thank you so much for all of your help and support Ric, it’s greatly appreciated. Feels like a weight has been lifted.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Having debt is stressful enough but…

Having debt is stressful enough but this team helped me out and got me sorted !!
Not only that but they’re the nicest understanding team I’ve been in touch with !!
Honestly made me feel at ease and helped me with everything
Thankyou so much for helping me

March 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look