Money Management International (MMI) Reviews 

1,887
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly helpful, guiding them through difficult financial periods with clarity and expertise, making the journey easy and a great learning experience. People consistently praise the staff for being professional, patient, and knowledgeable, making the process of debt management smooth and understandable. Reviewers often highlight the company's ability to negotiate lower interest rates and establish manageable payment plans, leading to significant debt reduction and improved financial stability. However, some customers also noted issues with payment processing, including funds not being distributed as expected or accounts being suspended without clear reasons. A few people also mentioned experiencing unexpected late fees or feeling that the company failed to provide all necessary facts about the process.

What people talk about most

Payment

Consumers find payment to be positive, with many reviewers appreciating the ability to make a single,... See more

Service

Reviewers mention positive feedback about service, often describing it as a "saving grace" and an "incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and efficient.... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing skepticism about companies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(1,887)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. I was close to bankruptcy because I was overwhelmed and underwater with credit card debt, and MMI was able to help me get everything organized and set up an easy-to-use payment plan. I originally had a five year plan but was able to get everything paid off in three once I had a handle on everything.

May 4, 2022
Unprompted review
Rated 4 out of 5 stars

The agents were very helpful and…

The agents were very helpful and understanding with any concerns I had while making payments to my creditors. They were also supportive and provided information on how there program works. They have high ethical standards and take these values seriously. I highly recommend Money Management International to anyone who wishes to have an advocate in debt management.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

I needed help paying my credit cards

I needed help paying my credit cards. This Company offered to work with me and help lower interest rates, and my payments were manageable. I am now free of those credit card in 3 years time. Thanks a bunch Money Management Inc.!

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

100% Positive Experience

My counselor was awesome & I am truly sorry I didn’t contact MMI before I did. She listened carefully to my situation, asked the right questions to get the information she needed & gave me options immediately.
In addition, she gave me the confidence to ask my lender the questions that made a difference in my case.
Thank you L., MMI is lucky to have you on their team & so am I!

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

This is a good company

This is a good company, I worked for them back in 2017 and they really cared about their clients and now I just started a DMP plan.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Truly the best available option if you…

Truly the best available option if you have unmanageable debt. I researched many options when I realized that I needed to get my debt under control, and MMI has been amazing for me. I have a monthly payment that I can make work with my budget and lowered interest rates that mean I'll be done paying everything off within a few years. Customer service has always been responsive and available to me, and I think that the monthly fee for service is more than fair given that they're a nonprofit and obviously need to be able to pay their staff in order to provide these services. There have never been any hidden fees, fee increases, nothing that would make me worry about trusting them with my finances. Will absolutely recommend MMI to anyone in need of services like these in the future!

November 17, 2021
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Thank you for your review! Our trusted experts have been helping folks dump debt since 1958! Keep up the great work! Together, we've got this!

Rated 5 out of 5 stars

Awesome Program

My bank referred me to MMI, it was the best decision I made to date. I did not know that there was a free service to assist the consumer. Every time went to paying down my debts. I had a three year plan and because I said consistent I was able to pay off my debts in less than the three years. Every time I had a question I did not have a problem contacting the service and all of the agents were friendly and very knowledgeable about about the services provided. They were able to get my interest rates lowered and some of them to zero. I was very happy with MMI and would highly recommend their service to all. They also have wonderful tutorials available free of cost to help you get a better understanding about credit and finances. Thank you MMI for being non-judgemental, thoughtful, kind, and making the whole process as seamless as possible.

With kind regards,
A very satisfied consumer
RB

July 28, 2021
Rated 5 out of 5 stars

Relief and Recovery

Immediately helpful communication, remained accessible throughout duration of recovery plan. Always competent, never critical. Improved credit rating instantly and sustained positive score. Representatives are supportive, efficient and thoroughly effective.

June 23, 2021

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