Money Management International (MMI) Reviews 

1,887
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly helpful, guiding them through difficult financial periods with clarity and expertise, making the journey easy and a great learning experience. People consistently praise the staff for being professional, patient, and knowledgeable, making the process of debt management smooth and understandable. Reviewers often highlight the company's ability to negotiate lower interest rates and establish manageable payment plans, leading to significant debt reduction and improved financial stability. However, some customers also noted issues with payment processing, including funds not being distributed as expected or accounts being suspended without clear reasons. A few people also mentioned experiencing unexpected late fees or feeling that the company failed to provide all necessary facts about the process.

What people talk about most

Payment

Consumers find payment to be positive, with many reviewers appreciating the ability to make a single,... See more

Service

Reviewers mention positive feedback about service, often describing it as a "saving grace" and an "incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and efficient.... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing skepticism about companies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,887)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are lifesavers

These guys are lifesavers! I may have had a lot of debt because of the alarming amount in CC minimums. I barely made the minimum payments, interest was outta this world. I turned to MMI, my life jacket!

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

MMI .. they will get you there!

I was referred by a financial institution about Money Management International. I spoke with a representative who didn't judge me didn't question what happened why I was in the situation I was or anything. They asked how they could help, they gave me options, and steps to take. A simple payment solution was setup and check ups regularly about where I was standing in my credit, in my financial payoff and how I am doing since my payoff. Money Management International is a great company to deal with. I would love to say I will definitely look at them again and I would absolutely use them again, but I'm hoping I don't have to :) . But if your in financial distress, or feel like you can't get out of credit debt for whatever reason, you can! And you will.. MMI will get you there, I promise!

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

4 years, but worth the wait

4 years ago, I was stressed and wondering what to do. Every time I made a payment on a credit card I was turning around and spending that open credit on gas, groceries etc. I was depressed and super stressed about how my husband and I were going to make it. I'm a skeptic at heart, but I took a chance on MMI and it was the best thing we ever did. It took us 4 years, but it worked! Not only did we spend less money per month than trying to pay them all off individually, but our credit scores shot up around 200 points (doesn't happen overnight). You hear other people say, "You can just call your creditors and do the same thing yourself! Why are you paying them to do what you can do yourself?" I didn't want to call 8 different creditors to do what MMI did for me. I happily paid their small fees, because the stress I was under was immense and dealing with creditors would have stressed me even more. So, choose what's right for you, but MMI was the perfect solution for us!

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

My experience with Money Management…

When I called Money Management International Inc about 4 1/2 years ago I wasn't sure what to expect. The person I talked to was wonderful and in half an hour I had a plan to pay off my credit cards. Any time I called for any reason I received excellent customer support and service. I am now debt free and would not be if it hadn't been for such an outstanding company.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Will have paid off 20k in CC debt by 2025 thanks to MMI

I got involved with Money Management International after losing my job right before COVID. I had over 20k in credit card debt, my monthly income dropped way beyond what it had been before and I was drowning in interest and late fees. I was calling all my credit card providers trying to make deals when one of them suggested MMI, which she said did what I was trying to do anyway but could also consolidate it all into one payment. I couldn't believe it was legit, it seemed too good to be true. Thankfully for me and anyone else with debt, it IS legit and I've never had any problems with them. I started in 2020 and am on track to be totally debt free by 2025 thanks to MMI. It's been a life saver of the highest degree.

September 16, 2022
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Thank you for your review! I would love to provide your feedback to your counselor and their management team, if you could please send me your contact information so I can associate your review to your account at: thomas@moneymanagement.org

Rated 5 out of 5 stars

MMI has been AMAZING!!

MMI has been AMAZING!!! In short - TRUSTWORTHY, EASY, NO BIG FEES, RELIABLE & it WORKS!!!
We had over $100k in debt that was drowning us in finance charges and monthly payments (yes, shame on us....we've learned a valuable lesson). It's taken about 2 years to pay off the debt - it would have been 3 years but we sold our home to access the equity & rid ourselves of this burden. Now, apx. 2 years later we are DEBT FREE!!!
MMI was INCREDIBLE through the whole process - communication with them is EASY & the website is well-done, allowing you to update balances (we chose to often pay off some debts if they got low enough & than that monthly payment gets re-distributed to the other remaining cards). When we paid of a large chunk of the creditors after selling our house, MMI re-adjusted our monthly for us so it didn't remain at the 'max' level.
Throughout the process, MMI (over 2+ years) charges us only about $1000 - monthly fees of about $40 which basically covers their cost to support customers. ALSO - they often have pre-arranged agreements with major creditors which allow your interest rate to go (sometimes) as low as 0% or 2%. It's truly life-saving when you have that "1-year 0%" expire and those interest fees start stacking up!
Throughout the process, we always got mailed statements & updates when a card was paid off - never asked us for more money or added any fees (I diligently checked). Any customer representative we spoke to was ALWAYS so professional, kind and understanding yet realistic.
Keep in mind - a debt repayment program WILL "close" your account (you can still go online & see statements or make added payments). At the end of payoff, the accounts get CLOSED. We tried to get a couple to "re-open" (due to age) to help our credit, but this is almost always a no-go. So prepare & educate yourself to rebuild your credit. Our scores went from low-600's to mid-700's in this 2-yr span & working on credit & paying this debt through MMI.
THANK YOU MMI!!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

It would be ungrateful of me not to tell the story

5 years and I paid off all of my debts my credit score went from 300+ to 700+ Thanks to them. I called them when I was in a really bad place and did not understand the american system. Not only that I lost my job and it was hard to pay bills and my accounts were in the negative. Having them not only consolidate but also decrease the interest % on all of my credit cards and loans was the one thing that was on the bright side for me during that period. My heart was at rest and I was able to organise and prioritize to make the payments which were made affordable to me at the time. Never have I had to pay more than what was agreed. There is no hidden fees and I barely spoke to them during the time I was making payments because there was never nothing that happened that was beyond what was agreed in the contract. Fast forward 5 years, I am scared to use a credit card again lol but at least I have no debts. Thank you MMG for your honesty, consistency and loyalty. I would not have been in this place of my life if it was not for your help.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

I have been with MMI for over three…

I have been with MMI for over three years and it has been a wonderful experience! They helped me Overcome my credit debt. I will have them paid off in about six months. This is such a better option than debt relief companies

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

This company help me at a low time

This company help me at a low time. I lost my job and they took all my debt. Gave me low payments that I could make. I got a new job and paid off the debt in half the time. I am so thankful for this company and how there word was true.

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Easy process, good customer support. Excellent tracking and management tools on website

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. The hardest was admitting my own issue first
And there was no judgment on MMIs part

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend !

I have been working with MMI and specifically Marla for a couple months now, and found her to be very thorough and clear in all her explanations. Though my end result didn't result in my hiring MMI because they don't do what I need, she helped and advised me how to proceed and what to watch out for. I highly recommend MMI for debt management and counseling.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Best Debt Relief Program!

The experience was amazing! I never would’ve become debt free without MMI. I am so grateful to them for their values and how they treated me. I wasn’t just a number. I was a person struggling hard to get out of debt. And they understood that. From advice to working with me in tough times. I could never have asked for a better debt assistance program. If you are struggling like I was, please give them a call! You won’t regret it!

May 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look