Money Management International (MMI) Reviews 

1,887
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly helpful, guiding them through difficult financial periods with clarity and expertise, making the journey easy and a great learning experience. People consistently praise the staff for being professional, patient, and knowledgeable, making the process of debt management smooth and understandable. Reviewers often highlight the company's ability to negotiate lower interest rates and establish manageable payment plans, leading to significant debt reduction and improved financial stability. However, some customers also noted issues with payment processing, including funds not being distributed as expected or accounts being suspended without clear reasons. A few people also mentioned experiencing unexpected late fees or feeling that the company failed to provide all necessary facts about the process.

What people talk about most

Payment

Consumers find payment to be positive, with many reviewers appreciating the ability to make a single,... See more

Service

Reviewers mention positive feedback about service, often describing it as a "saving grace" and an "incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and efficient.... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing skepticism about companies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,887)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend! 4 years and I am debt free and it was a very painless process. Customer service is easy to work with, great communication.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

MMI came to my rescue during my…

MMI came to my rescue during my troubles with our credit card issues. All of the assistance we have received has been phenomenal!! They stood by us and still giving advice even after paying off our creditors.
Thanks MMI
Sharon C Alston

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

This is it folks

This is it folks. Money Management.
Cut your cards with respect and effective strategy, meanwhile working alongside a talented and caring team.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend MMI

I am so glad I used MMI. They made a five year plan for me, and now I am debt free! I highly recommend them if you have a lot of credit card debt.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Finally, credit card debt free!

I got myself in a bit of a bind. After being out of work due to several surgeries and spending my feeling away. My bills became more than I could handle. I finally decided to contact money management. They were extremely kind, patient and thorough. My monthly payments were reasonable and when life happened, they were still able to work me with. I am finally credit card debt free which is an unimaginable relief. My fiancée and I are looking for a house and now, I am no longer holding us back.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

I just enrolled with MMI

I just enrolled with MMI, so my experience is limited. The selling point for me, was they begin immediately addressing the debt instead of waiting for your accounts to go into a collection status which is what debt settlement companies do. My accounts are current and I don't want to deal with collections and the possibility of litigation which is a potential with debt settlement. Plus, the overall fee structure is much less with MMI compared to the 25% of debt fee the debt settlement companies charge and you have to report any write-off amount as income. Initially the debt settlement numbers look more attractive but long-term they are much much worse.

MMI is allowing me to take the best path forward with the least amount of stress because finances are my Achilles heal when it comes to stress. I tried working with one credit card company to reduce my interest but they were not agreeable to my request. Hopefully, MMI will have a better success as this is their wheelhouse. Time will tell but as of right now, I feel confident and relieved.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Don't wait for missed payments call MMI immediately! Let them take the weight off your shoulders!

Back in 2012 my boyfriend went through a divorce....his ex got everything and my boyfriend gained all the debt. 30k to be exact! We ended up marrying and I was also committed to clearing his name because he had to have no debt for his employment! Everyone of his debts wanted $200 a month x 8 creditors ....we couldn't afford our life! I happened to find MMI ...they were nonprofit ...you make one payment to them and they take care of the rest! When we walked out of that meeting (back then everything was in person) we both felt so much better! We were both committed to getting rid of all that debt so any extra money we came in to we gave MMI some of it to attack it all faster! After 3 years we were finally debt free and my husband's credit score SKYROCKETED to the high 700s
Unfortunately we didn't learn our lesson! Our bank gave us a 25k credit card....BAD IDEA! Who needs that much credit anyway? We knew who to call....MMI...they were proud that we did retain a lot of what we learned! We called them before we became overwhelmed, and before any missed payments! Once again we are using MMI to dig out of a hole we put ourselves in! We cannot thank MMI enough! We know how it feels to finally be debt free and we know we will be there again!

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

This place changed my life

This place changed my life. I was able to save over $20,000 in credit card interest fees. The staff is very patient, nonjudgmental and does everything they can to help you reduce your debt.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

What made my experience great...Rowena!!!!

What made my experience great...Rowena, your customer service rep. She was amazing. I called her so upset and frustrated with Barclay Financial. She was so calm and willing to help. She asked all the right questions and she worked with me. Her voice was very soothing and she gave the best advice on how to handle my bills and credit. Now I know exactly what I need to do and how to get things back on track. Thank you so much Rowena and MMI.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

A Lifesaver!

MMI Staff was always very professional and helpful. Tey always addressed all of my questions and concerns in a timely and professional manner. I would recommend MMI to anyone who needs assistance with getting back on the right track. My credit score has improved tremendously. Thank you MMI!

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible experience!!! They are truly unprofessional and disrespectful.

Terrible experience!!! After reaching an agreement with an agent and selecting the accounts to work on, it takes 1 month to start, collect the first payment and then send me messages to call them. When I call them, they tell me that I need to add more accounts and after talking for a while and commenting on what happened, the girl tells me that if I want I can cancel everything and not do the job, to finally hang up the phone and leave me talking. They are truly unprofessional and disrespectful.
This is my number of client with them: 38037732-1
You can verify. Terrible service

January 31, 2023
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

I'm sorry to hear of your experience. Due to one of your creditor's policies, all accounts must be included unless there is an allowable reason for us to exclude them. Management is reviewing the file and will contact you shortly.

Rated 5 out of 5 stars

That Good "Second Chance"!

My wife and I just paid off a fairly sizable debt through MMI. The plan was simple and the people we worked with were terrific. We had just about given up hope until we reached out to MMI. To say this has changed our lives is an understatement. We now go forward with positivity, yet knowing what financially CAN happen in life. I strongly recommend them to anyone who just needs that good "second chance"!

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

MMI is amazing!

Choosing MMI to assist with my debt management was one of the best financial decisions I’ve ever made. It would have been a far more arduous journey to achieve debt freedom had I done it on my own. This company is stellar in the way they handled everything from start to finish. I absolutely recommend MMI!

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Limited income, & still grateful!

I am disabled, and on a limited income. A few years ago, I got into a tight spot, and my bank gave me their number. They were able to work with me, with my tight income, and I am so grateful that they did! I just finished my last payments, yeaaa!
Thank you MMI!!!

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

I Can Breath!!

After I retired, I didn't have the monthly income to keep up with my $24k in credit card debt. In fact I couldn't make the minimum monthly payments on the 4 credit cards. I called Money Management for help. My personal manager was outstanding. She was very helpful when ever I called. My payment amount to MMI was a third of my Social Security check. It took four years to pay off the debt and it wasn't easy. But it MADE me learn to live within my means. The day I sent in my final payment to pay off the balances, was one of the best days in my life. I was free! I was no longer in debt!! I now have one credit card and it is only for emergencies. I know how to live on my Social Security and I am doing well. I could not have reached the place in my life without MMI. Thank you!!

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Debt free and relieved

I'm so happy and relieved about my experience with Money Management International. I had been in severe credit card debt for 20 years. I hadn't been able to get out of it myself. They set up a plan with all of my creditors. It was difficult to pay, but I did it over the course of 5 years and, for the first time in my adult life, I'm debt free! I'm so grateful for their help!

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Jasmin

Jasmin, my councelor@MMI, was the best person I have spoken w/my current financial situation so far! I feel 100% confident in how I am going to solve my current situation. She was so kind, understanding, and patient. If you are totaly stressed out and unsure how to solve WHATEVER problems you are having with your current financial situation CALL AND UTILIZE MMI service. You wont be talked into anything that will help their bottom line and not your`s! Give them a call or if you prefer start out on the online chat feature like I did to see for yourself if this is right for you.

December 26, 2022
Unprompted review
Rated 5 out of 5 stars

Money Management Was A Lifesaver

Money Management was a life saver for us. They are the real deal. They are a non profit organization, and they only charge $25 a month for their services. The rest if your payment goes to your creditors. Unlike all the other companies out there, they don't ask your creditors to take less than you owe. Only to stop the interest or lower it. Your credit doesn't take a hit either with them. I can't believe how quickly we got everyone paid off!! Only 2 years!! Not 10!! I recommend Money Management to everyone. They are wonderful and always so very helpful.

June 16, 2022
Unprompted review

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