Money Management International (MMI) Reviews 

1,887
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly helpful, guiding them through difficult financial periods with clarity and expertise, making the journey easy and a great learning experience. People consistently praise the staff for being professional, patient, and knowledgeable, making the process of debt management smooth and understandable. Reviewers often highlight the company's ability to negotiate lower interest rates and establish manageable payment plans, leading to significant debt reduction and improved financial stability. However, some customers also noted issues with payment processing, including funds not being distributed as expected or accounts being suspended without clear reasons. A few people also mentioned experiencing unexpected late fees or feeling that the company failed to provide all necessary facts about the process.

What people talk about most

Payment

Consumers find payment to be positive, with many reviewers appreciating the ability to make a single,... See more

Service

Reviewers mention positive feedback about service, often describing it as a "saving grace" and an "incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and efficient.... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing skepticism about companies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,887)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you struggle financially… (Autism, Depression, ETC)

If you struggle financially, albeit from a disorder or otherwise, don’t listen to the advisors - if it seems too good to be true it is, unfortunately.

March 1, 2023
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Clifford, I'm so sorry to hear about your experience as it doesn't reflect the level of service we strive to provide. I've located your account and have asked management to review. Feel free to contact me directly if you have anything else you'd like to share: Thomas@MoneyManagement.org

Rated 5 out of 5 stars

Rowena is the great

She is the best person who knows how to help in this matter. Without her help it could a really mind buggling probems for to handle all this problem. She helped me in each and every steps of my process, and she made sure that evrything is going as it should be.

By Rajanish Yadav

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Best thing I ever did !

posted on Google: I was in deep credit card debt and about to file for bankruptcy when I was lucky enough to find Money Management International. I called while driving and the man I talk to explained that bankruptcy ruins everything for you for years if not a lifetime. He explained that by paying off the credit cards over a period of 3 years and paying greatly reduced interest, that the new credit card offers would start coming in and my score would eventually go up. It's a long journey but so worth it, and I say this from the bottom of my heart, I couldn't have done it without the guidance of MMI ! And the customer support is fantastic, every time I ended a call I would tell them that "you guys are the best !" Trust me don't hesitate, My score is way up and I have the power to do so many things. Thank you MMI, William

November 9, 2022
Unprompted review
Rated 1 out of 5 stars

They don't Care the lady I spoke with…

They don't Care the lady I spoke with told me to move from where I live to another complex. I'm about to be homeless I got third 10 Evocation notice because my Abusive Husband who is a Navy Veteran tried to do us harm after our Boston Terrier died from a Seizure conduction and not paying the Rent. I hung up on her and Blocked the Number I will never trust this company. She needs to BE FIRED

October 13, 2023
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Denise, I am sorry to hear of your current challenges and that we have not earned your trust. I understand how stressful these situations must be. I have asked management to review your interaction with us and if you have any further information you would like to provide, feel free to reach out directly: Thomas@MoneyManagement.org

Rated 5 out of 5 stars

I paid off my debt and feel GREAT!

I had used my credit cards and line of credit too much. I had a hard time getting rid of the balances. The people in your company helped by caring and giving me the opportunity to pay off my debt and feel good about it. It took me 5 years and 7 months but I did it and I feel great about it. Thank you for caring and helping me get rid of a large balance...

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend them!

Over the past 3 years I have worked with MMI to pay of almost $25,000!! I'm now credit card free!! MMI is awesome, always working behind the scenes on your behalf with your creditors to reduce your payments and interest rates. I trusted them to take the money out of my account each month and pay my creditors, I had to keep up with the totals. It's hard work and you have to commit to it, but if you stick to the plan, you CAN pay off your debt and MMI does most of the work. I highly recommend them!!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Our entire experience with MMI was amazing.

Our entire experience with MMI was amazing. The communication was always good, including a couple of months during the four-year process when our money was tight, but now we are debt-free and we would never have been able to do it on our own.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Phenomenal program created by caring

Phenomenal program created by caring, compassionate and very helpful people. This organization saved my financial health. I am so grateful to have found them in time to save my credit. The work they did to make my bills manageable was awe-inspiring. Highly recommend!

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Do it!!

Do it!!! We were drowning in debt. Minimum payments and interest rates Sky high. They have not missed a beat. Got ALL the creditors to accept the minimum payment and interest rate and in 3-5 years all the debt will be gone. Gave us a new lease on life in 5 years and eased my burden. Always awesome on the phone as well. Nothing went to collections and credit rating didn’t take much of a hit.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. All these companies care about is getting the banks paid in the end. I’m underwater working 60 hours a week and they can save me 300 dollars a month? How does that help?

August 23, 2023
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Matt, I'm sorry to hear you didn't find your experience with us helpful. It's our goal to make our client's lives more affordable and help repay debt in a way that won't do long-term damage to credit, but sometimes changes to your budget and a debt management plan isn't enough to cover the shortfall. Especially in today's inflated environment, it may be necessary to consider other options like settlement or seeking legal advice. If you'd like more information, feel free to reach out directly: thomas@moneymanagement.org

Rated 5 out of 5 stars

One of the best decisions I ever made

The DMP changed my life. I was in what seemed like an endless cycle, paying monthly and with the high interest rates, my balances weren’t moving in a meaningful way. I took a chance with MMI because I didn’t want to just stop paying and end up with harassing phone calls and it is one of the best decisions I have ever made. In less than four years with a reasonable monthly payment I am debt free. MMI negotiated reasonable rates with each creditor and the rest was history. I am forever grateful and have great credit now, which is putting me in the position to purchase a home and a new car within the next year.

April 15, 2023
Unprompted review
Rated 2 out of 5 stars

My Credit Card company passed me over to MMI without warning

I was passed over to MMI through my credit card company, after I called them about my interest rate and was passed through about four different departments. I ended up with Carol with MMI and did not get a clear picture from her what MMI was until 3/4 of the way through the call - all I understood was that she was a nonprofit that was affiliated with Chase Bank. I listened patiently to her read off a script about the credit check and other protocols. I answered lots of demographic information. Toward the end, she asked me a lot of questions about my monthly expenditures. If the answer wasn't understood, I would receive the question again, like I was speaking to a recording. The conversation became tense and it felt very scammy. I see a lot of positive reviews here, which are encouraging, but I had a terrible first phone call.

July 28, 2023
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Erin, I'm sorry to hear of your experience as it doesn't reflect the level of clarity and service we strive to provide our clients. We would like the opportunity to review the interactions and determine how we can improve to make this a more positive process for you. Please respond to the inquiry sent by Trustpilot or contact me directly at Thomas@MoneyManagement.org with your contact info. Thank you, and we hope we can help you achieve your financial goals!

Rated 5 out of 5 stars

ROWENA B. HELPED US - PART 2 UPDATE

ROWENA B. HELPED US - PART 2 UPDATE
July 26, 2023 - In 4 months and 2 days after counseling with Rowena, we are happy to report that we have paid off 6 Credit Cards. We started with a balance of $14,258.44 and now are down to $6,027.33 of total CC debt. With momentum on our side, we seized every opportunity to pay down our debt with MMI's proven program. It was hard at first, but now our monthly payment through MMI is $176, down from $492, saving us $316.00/month from MMI's draft. Our payoff time frame originally was 2 years, 11 months. This is possible. Prior to first speaking with Representative Rowena, we were paying $650-$675/month in CC payments on 11 cards. Now 6 of our cards (3 cards each respectively) are paid off in full. Our intent is to give hope to any and all who may read this. Patiently follow through with your Advisor's plan of action and be patient with yourself with your individual circumstance. It does work. We are on our way soon to be completely debt free. Thank you, Rowena. We are grateful. Be encouraged everyone. Mr. & Mrs. Thomas, CO.

Mar 24, 2023
ROWENA B. HELPED US - Saving $24,787.04 CC FEES
Speaking with Rowena today was very constructive and a great path forward to get completely out of CC debt. She confidently and respectfully gave us assurance that this absolutely can be done. Saved us over $24k in CC fees. A weight immediately came off us when we spoke with her, as she implemented a firm plan for great success. Thank you, Rowena, so much! We appreciate you. Your exceptional level of courtesy and professionalism is noteworthy. Mr. & Mrs. Thomas, CO.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Personal commitment leads to financial freedom

The financial advisers thoroughly explained the entire procedure of their payment plan. We were able to meet our monthly payment obligations each month to MMI. It is a freeing experience to be able to get rid of troublesome debt and learn how to avoid cumbersome debt in the future.

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Geoff Brown was amazing!!

I had the pleasure of having Geoff Brown counsel me regarding homeowner finance options and not only was he a joy to speak to, but he wasn't judgemental which is important coming from such a vulnerable position for me. He gave great parenting advice since we both have large families and he made me feel confident about my options going forward. Thank you Mr. Brown, I really and truly appreciate your help!!

May 18, 2023
Unprompted review

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