moneymotion.io Reviews 98

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, most reviewers were unhappy with their experience overall. Many people encountered significant issues with payments, including delays, rejections, and funds being held or locked without clear explanation. Customers frequently reported that their security deposits were not refunded as promised, and some even claimed that funds were not accessible or accounted for in their accounts. The customer service was widely criticized for being unresponsive, with many emails and support tickets going unanswered for extended periods. Some people were dissatisfied with the response times from support, noting that it was often difficult to get a timely or helpful reply, even when live support was available. Conversely, a small portion of people were satisfied with the service, particularly those who received crypto payouts on time. These customers appreciated the unique service offered, especially when other payment gateways had failed them, and noted that issues were eventually resolved with patience.

What people talk about most

Payment

Many customers express significant dissatisfaction, citing issues such as delayed payouts, with some... See more

Customer service

Consumers find customer service to be negative, with many reporting non-existent or useless support.... See more

Response time

Clients share negative opinions on response time, with many reporting long waits for replies, sometimes... See more

Refund

Reviewers express strong dissatisfaction regarding refunds. Many customers report not receiving payouts or... See more

Service

Users describe ambiguous interactions with service. Many customers report extremely negative experiences,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've been trying to make an account on the moneymotion.io website for days now. Every time I register it says "unauthorized access". I never receive an email from them, and I can't log into the crea... See more

Company replied

Rated 2 out of 5 stars

money motion doesn't approve me? Im not to sure about it but ive contacted and emailed and all but no responce? ive contacted them on my email but they not responding? Hoping that they contact me so... See more

Company replied

Rated 2 out of 5 stars

2 of my customers who purchased with moneymotion through my sellhub.cx store were charged for a transaction but never received the product, and I never got the money. I've never experienced anythi... See more

Rated 3 out of 5 stars

I contacted them repeatedly but my account was closed without explanation. They said my money would be returned later, yet now my account no longer exists. It feels intentional, like they're silencin... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

98 reviews

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Replied to 56% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Scam

I can't clear my 120€ security deposit they are ignoring my tickets. This processor also owns "sellhub.cx" watch out it is a scam.

May 18, 2025
Unprompted review
moneymotion.io logo

Reply from moneymotion.io

Hello Kuzey,

The security deposit can only be cleared after 180 days of your last sale, as stated in our terms of services.

It is used to cover any potential disputes you may receive, as the buyer has 180 days to report them to their bank.

Best Regards,
moneymotion

Show reviews in all languages. (98 reviews)

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