MoneyPlace Reviews 2,407

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the overall service experience pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the ease of the entire process, from application to approval. The user-friendly nature of the service and the speed at which funds are received are frequently mentioned as key benefits, often exceeding expectations compared to traditional financial institutions. However, some people were dissatisfied with the customer service, reporting issues with unresponsiveness to calls and emails, and a lack of clarity regarding loan application rejections. A few other people also felt that the process was poorly handled and lacked transparency, leading to a loss of trust in the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the easy, quick, and efficient process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease and speed of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, friendly, and... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is an incredible human being, and very efficient and personable. I have done 2 loans with him and never look elsewhere. He is ethical, will source the best deal for you and lives super fast.... See more

Rated 5 out of 5 stars

This was my second loan with MoneyPlace and I didn't even look around as the first one was so easy that I went straight to them for another one. The online portal is easy to use, the repayments clear,... See more

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

MoneyPlace has such an easy and quick process to receiving what you need. Very polite and friendly staff that are willing to help and are very easy to understand.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great service, rate and process

I used Moneyplace a few years back and had a good experience. I came back to Moneyplace recently to loan monies to purchase a car. I was also talking with other lenders. Moneyplace offered the best rates and the least amount of stress and hassle. From the time i submitted my application, it was smooth and easy. The rate offered was low by comparison to others. Would recommend to others and I would do a loan with Moneyplace again.

March 24, 2026
Rated 5 out of 5 stars

Money place has always been there for…

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and Very helpful. Especially the Staff member “Mr Charlie “ Very nice and helpful Gentleman. Great People at Money Place. Thank you all for your help and support. Wish you all the best.

February 6, 2026
Rated 1 out of 5 stars

Terrible customer service and response time

We have been trying to get a response for 25 days: we have paid out our loan and are waiting acknowledgment. Have called numerous times and after 20 mins being on hold we get cut off or asked to leave a message with no response. Numerous emails sent and no response. Think twice before dealing with this company.

January 27, 2026
Unprompted review
Rated 4 out of 5 stars

Quick

Quick, easy, simple process.
Please keep interest down for those in need.
Thankyou.

February 2, 2026

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