MoneyPlace Reviews 2,407

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the overall service experience pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the ease of the entire process, from application to approval. The user-friendly nature of the service and the speed at which funds are received are frequently mentioned as key benefits, often exceeding expectations compared to traditional financial institutions. However, some people were dissatisfied with the customer service, reporting issues with unresponsiveness to calls and emails, and a lack of clarity regarding loan application rejections. A few other people also felt that the process was poorly handled and lacked transparency, leading to a loss of trust in the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the easy, quick, and efficient process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease and speed of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, friendly, and... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is an incredible human being, and very efficient and personable. I have done 2 loans with him and never look elsewhere. He is ethical, will source the best deal for you and lives super fast.... See more

Rated 5 out of 5 stars

This was my second loan with MoneyPlace and I didn't even look around as the first one was so easy that I went straight to them for another one. The online portal is easy to use, the repayments clear,... See more

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

MoneyPlace has such an easy and quick process to receiving what you need. Very polite and friendly staff that are willing to help and are very easy to understand.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Awesome Experience

Incredible customer service and great response times! Each person was very professional and went above and beyond to help. I’ve used them before and would use them again. Would recommend to anyone!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The process was so fast and easy

The process was so fast and easy , I didn’t expect to apply for a loan that morning and have that money in my account that same day

Now 1 day later we have our caravan in our driveway 🙂

Highly recommend you guys to anyone
Thankyou

January 28, 2026
Rated 5 out of 5 stars

Painless process.

I have given this review because of the ease of process, this may have been due to my broker liaison with the company but either way it has been a painless process.
Also the speed of the process was very impressive, I did get the documents required from me within 2 days but as soon as those documents were available to the company the loan was granted very quickly so thank you.

January 8, 2026
Rated 5 out of 5 stars

Better than the banks

Casey who helped me from start to finish is very professional and polite she sent me in the right direction and I got my loan super fast. I highly recommend money Place. If you need a loan try money Place instead of the big 4.

Thank you Casey and money loan

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Was denied a 20k loan over 7 years

Was denied a 20k loan over 7 years, $86/week repayments, earning 125k a year without any overtime which equates to a minimum of another 25k yearly. And am receiving a pay rise in February to 140k a year + OT.
I own my house, all my cars, no credit cards, no dependents, very little outgoings. Denied because I save my money in cash which was proven as I was purchasing a 40k car and only needed to borrow the 20k, so clearly had 20k put away in cash.
Was going to pay the car off within the year as well while continuing to save as I intend to buy my dream car in 2 years, valued at 400k, and would of had 100k saved by the end of the two years and I am in the process of selling a 150k M3, so was using this as a test before I borrow the remaining 150k for my dream car. So completely their loss. Extremely unprofessional and judgemental.
Would never ever recommend this despicable company not even to my worst enemy. And they have shot themselves in the foot as I have had home loans in the past since 20yo and never missed a single payment. So congratulations you guys will do great in business.

December 12, 2025
Unprompted review

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