MoneyShop Reviews 

1,241
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, friendly, and highly professional, ensuring that every individual feels fully respected and supported throughout their entire financial journey. Consumers frequently note that the personal loan application procedure is remarkably smooth, efficient, and entirely straightforward from the initial inquiry to the final confirmation. People also strongly highlight the impressive response times and exceptionally swift communication, with many individuals confirming that requested funds are quickly deposited into their bank accounts on the exact same day. Reviewers appreciate the consistent reliability and trustworthiness provided during every interaction.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting fast, efficient service and supportive... See more

Service

Clients share positive opinions on service, frequently praising the fast processing times, responsive... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful representatives... See more

User experience

Users describe positive interactions with user experience, frequently highlighting that the application is... See more

Response time

Customers had positive experiences with response time, frequently praising the very fast service and same day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Long-time Money Shop customer. Customer services both online and counter excellent. My other loans are not compared with me being a customer of Money Shop My latest experience was that I... See more

Rated 5 out of 5 stars

Very much helpful and services was great act of faith which makes me feel like being respected to my need.Very professional dealing with customers to feel that we are important as royal customers for... See more

Rated 5 out of 5 stars

At the time when Iodged my experience, work was so extra busy due to the ending of the school year. MY experience with the person that helped processed my loan, was absolutely effecient and helpful. S... See more

Rated 5 out of 5 stars

Always a pleasure to do business with your friendly tem at your manukau branch. Your management team are always willing to go the mile to help us when we are in need. I will continue to do business wi... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Get a quick and easy cash loan from the friendly finance people at MoneyShop. Personal loans available online or instore throughout Auckland and Northland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,241)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best finance

Fast service, great customer service, welcoming smile and greeting and can answer my needs at all times.
100% servuce- money shop at Manukau

December 21, 2025
Rated 5 out of 5 stars

I did my second loan with one of our…

I did my second loan with one of our people. She was a beautiful lady name Toti. She was helpful and kind. She made everything fast and simple for myself and lead me by processing my small loan and it took me one day to process my loan and I received on my account the next day. I was happy and I'm greatful to her and the team at Money Shop for helping out when you need an emergency loan.

Thankyou Money Shop. Your the best!

December 16, 2025
Rated 5 out of 5 stars

A helping hand in need

It made it easier for me, that the person on the line was someone I can talk to about anything.
As a bonus I know she is trustworthy and explained what I needed to know about my loan.
Thank you for having a great service to those who needed a helping hand. Yours faithfully
Tereapii Tuaeu

December 1, 2025
Rated 5 out of 5 stars

TOP TIER EXPERIENCE 100%

It was my first time using Moneyshop and it was the quickest and easiest application ever. Camryn helped with my loan from start to finish and was so patient and helpful. Despite not being able to get the original amount I requested for, she talked me through everything and it was seamless and stress free. Thank you Team!

December 7, 2025
Rated 5 out of 5 stars

Henderson Branch 5 Star review

The staff at Henderson Branch are absolutely great making it easier and simpler for those cash emergencies often experienced by so many families.
I cannot express the gratitude I have for the staff always coming through for me and my family❤️

December 11, 2025

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