Monitor Pest Control Reviews 204

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to arrange appointment. Friendly, helpful staff. The gentleman that attended did so on time. He was extremely knowledgeable and understanding. He took time to explain everything and put our minds... See more

Rated 5 out of 5 stars

When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee wh... See more

Rated 5 out of 5 stars

Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an ext... See more

Company replied

Rated 5 out of 5 stars

I have recently had an issue with mice. Monitor Pest Control sent Lee, an amazing technician! Lee is so professional, arrived in time, offered good advices, did his job very well, cleaned and disinfec... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

Monitor Pest Control has been providing a range of pest control and management services for business across Kent and the South East for more than 25 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring. Our expert technicians provide high quality pest control and pest prevention services in Kent, offering rodent control in Kent, pest prevention in Kent and bird-proofing in Kent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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Rated 5 out of 5 stars

Brilliant service will 100 use again…

Brilliant service will 100 use again lee from your company is amazing worked so hard to get rid of the rodents will use this company in future if the need arises

June 30, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you leaving a great review Jack!

Rated 5 out of 5 stars

Mice

We had an issue with mice .I think the colleague I initially spoke to may have been Joy. She was very pleasant and courteous answering all my questions re booking for her colleague Lee Hogben to visit property . Lee visited and dealt with the situation very efficiently was also very polite and courteous and very knowledgeable . Thank you so much. Will definately recommend .

June 30, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Ken, thank you leaving a positive review, we really appreciate your feedback!

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an extensive area was sprayed. During a follow-up visit, traps were set and the situation will be monitored. Relief!

June 28, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a lovely review Helga!

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional, listens to your concerns and advises. Follows COVID procedures. Very happy with the service i recieved. Thank you :)

June 25, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for your positive review, we really appreciate it!

Rated 5 out of 5 stars

Came swiftly and arrived on time

Theycame swiftly and arrived ontime. Set bait and told me what to look out for. Next visit scheduled 2 week time to follow up.

June 22, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Anthony, thank you for leaving a great review!

Rated 5 out of 5 stars

Prolite service but not thorough and no…

Prolite service but not thorough and no feedback or information given to me.

Update July 2021I originally rated the service as bad due to the person who came out and not doing a good job. The owner got in touch and addressed my concerns and sent another person out who did a great job and for this reason I’m amending my review.

June 21, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Adelaide. Thank you for taking the time to leave a review. We are very sorry to hear that our service was not of an acceptable standard on this occasion. Having investigated your comments, we agree that we could and should have done better. Would you be happy for us to contact you to explain the next steps that we will take to eradicate the problem?

** UPDATE - I understand that you have been in touch with our General Manager, and that a re-visit has been arranged to resolve your pest issue. I hope that this has addressed your concerns, but please do get back in touch if we can do anything further to help.

Rated 5 out of 5 stars

From start to finish a very…

From start to finish a very professional standard was achieved ,am very happy with the service

June 21, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Joy, thank you for your great review, we really appreciate it.

Rated 5 out of 5 stars

Very informative through the visit took…

Very informative through the visit took time to search for possible opportunities for the pest to come and go very polite very well presented credit to the company to have that sort of employee to represent the company. Very pleased.

June 21, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for your lovely review Samantha, we really appreciate it!

Rated 5 out of 5 stars

Friendly people

Friendly people, explained what and why they were doing. Turned up on time

June 21, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Robert, thank you for your great review!

Rated 5 out of 5 stars

Excellent service from everyone…

Excellent service from everyone involved.
Your office staff and pest control officers are great people. Knowledgeable, professional and caring .

June 21, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Annette, thank you for your lovely feedback regarding our officer and office! We really appreciate your review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Was able to get an appointment within a couple of days or reporting a wasp problem. Very courteous service, would recommend.

June 19, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Isobel, we really appreciate your feedback. Thank you for leaving a positive review of our service!

Rated 5 out of 5 stars

Pest Control Very Helpful

I found. Pest control very efficient very professional….unfortunately I have had to use them a few times and they have always been prompt and very helpful.

June 19, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Jackie, thank you for leaving a positive review of our service. We really appreciate your feedback!

Rated 5 out of 5 stars

Pest Control Experience

I didn't meet the pest control person the second time, but the person managed to get s cess to my flat and did the planned survey. The last time I met him he was very social and seemed very competent.

June 18, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Michael, thank you for your great review. We value your feedback!

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from Monitor in the office and Matt who came out. Matt was always approachable and didnt give up until the problem was resolved.Thank you

June 17, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Marion, thank you for your positive feedback regarding our office and also our technician Matt! We really appreciate your review.

Rated 5 out of 5 stars

Pest control

Easy to book a visit, engineer helpful and went to work sorting an action plan, 3 short visits a few weeks later and all was sorted.

June 15, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Jason, thank you for your great feedback. We really appreciate your review!

Rated 5 out of 5 stars

Del is absolutely brilliant

Del is absolutely brilliant, takes his time, considers the problem and finds a solution - all combined with patience and excellent customer facing skills.

June 15, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Joy, thank you for your positive feedback regarding Del! We really appreciate your review.

Rated 5 out of 5 stars

Fantastic service from helpful and…

Fantastic service from helpful and knowledgeable staff. Highly recommend. Got rid of ‘Millie the mouse’ and friends and helped address the underlying issues. Very reasonable price for the service received.

June 15, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a great review of our staff and service. We really appreciate your feedback!

Rated 5 out of 5 stars

Dennis Burdett Grey squirrel in cavity wall and loft space

From initial phone call staff are friendly and helpful. The technician Dell explained everything in detail, made a thorough inspection including loft and other upstairs spaces, left bait, outside baited all the spaces under the roof tiles, gutters etc where I had seen the squirrel. He attended several times but the squirrel had stopped taking the bait. The next step was for Matt to install a trap and hopefully this will succeed, excellent service and the company seem determined to eventually solve the problem

June 11, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Dennis, thank you for leaving such a great review of our service. We really appreciate your feedback!

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