Monitor Pest Control Reviews 204

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to arrange appointment. Friendly, helpful staff. The gentleman that attended did so on time. He was extremely knowledgeable and understanding. He took time to explain everything and put our minds... See more

Rated 5 out of 5 stars

When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee wh... See more

Rated 5 out of 5 stars

Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an ext... See more

Company replied

Rated 5 out of 5 stars

I have recently had an issue with mice. Monitor Pest Control sent Lee, an amazing technician! Lee is so professional, arrived in time, offered good advices, did his job very well, cleaned and disinfec... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

Monitor Pest Control has been providing a range of pest control and management services for business across Kent and the South East for more than 25 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring. Our expert technicians provide high quality pest control and pest prevention services in Kent, offering rodent control in Kent, pest prevention in Kent and bird-proofing in Kent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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Rated 1 out of 5 stars

Absolutely diabolical service !

Absolutely diabolical service !! Have had 3 call outs and nothing has been done concerning my mouse infestation. No sealing or blocking of entry points, just laying bait traps and leaving and coming back, and back again to check them. Utterly useless and dishonest !!
Do not bother to use them. Do Not deserve any stars.

October 3, 2023
Unprompted review
Monitor Pest Control logo

Reply from Monitor Pest Control

We are sorry to hear you are unhappy with the work done to date and would like to talk to you further to understand what has happened here. However with the limited information we have to hand, we can’t find your particular job – can you please email myself as general manager on neil@monitorpestcontrol.co.uk and I promise to look into this and report back.

Rated 1 out of 5 stars

Poor service

Customer service is very poor and unprofessional. Bedbugs comes back again after 2 treatments. I wouldn't recommend it to anyone.

April 15, 2023
Unprompted review
Monitor Pest Control logo

Reply from Monitor Pest Control

We are sorry to hear your bedbugs have returned, but without knowing the back story I don’t know what has happened here. If you would like to contact myself as general manager, I promise to look into this for you - neil@monitorpestcontrol.co.uk.

Rated 5 out of 5 stars

Mouse infestation

When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee who assessed areas and found mice were in the pipe work he used a different treatment and after several visits and his determination and dedication to his job we appear to be mouse free.I would recommend Lee at Monitor again.If we have to have monitor again we would request Lee with his expert knowledge.Marion

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

The men that came out were very thorough and gave us good advice. They were respectful of our property and polite to us. Would recommend the company very highly.

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

pest control …

The con

The contactor was very professional with the work he was doing and show he know what he was doing.He did not only ask for my signature but he took the task me through and what he has done them ask me if i was happy i should sign.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the controller who came to visit was courteous, thorough and updated on the progress throughout. They came three times until the mouse was gone. Excellent service and highly recommend.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Mouse problem

Our mouse problem was dealt with very efficiently. Had other pest control previously who couldn’t get rid of the problem and cost extortionate amounts. Monitor pest control very reasonably priced and problem solved! Would highly recommend.

October 20, 2022
Unprompted review
Rated 4 out of 5 stars

Very efficient service

Very efficient service, I like the commitment to 3 visits included in the fee. Quite often the problem is resolved straight away and is solved in two visits so we forget to organise the third one.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Richard was brilliant. We were kept informed before and on day of the visit by text. The work was done quickly. No complaints at all. Would recommend to anyone

October 7, 2022
Unprompted review

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