Easy to arrange appointment. Friendly, helpful staff. The gentleman that attended did so on time. He was extremely knowledgeable and understanding. He took time to explain everything and put our minds... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee wh... See more
Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an ext... See more
Company replied
I have recently had an issue with mice. Monitor Pest Control sent Lee, an amazing technician! Lee is so professional, arrived in time, offered good advices, did his job very well, cleaned and disinfec... See more
Company replied
Company details
Written by the company
Monitor Pest Control has been providing a range of pest control and management services for business across Kent and the South East for more than 25 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring. Our expert technicians provide high quality pest control and pest prevention services in Kent, offering rodent control in Kent, pest prevention in Kent and bird-proofing in Kent.
Contact info
49 Covesfield, DA11 0EG, Gravesend, United Kingdom
- 01474 358855
- neil@monitorpestcontrol.co.uk
- monitorpestcontrol.co.uk
People also looked at
Absolutely diabolical service !
Absolutely diabolical service !! Have had 3 call outs and nothing has been done concerning my mouse infestation. No sealing or blocking of entry points, just laying bait traps and leaving and coming back, and back again to check them. Utterly useless and dishonest !!
Do not bother to use them. Do Not deserve any stars.

Reply from Monitor Pest Control
Poor service
Customer service is very poor and unprofessional. Bedbugs comes back again after 2 treatments. I wouldn't recommend it to anyone.

Reply from Monitor Pest Control
Cleo the technician was very polite and…
Cleo the technician was very polite and professional. He is an asset to the company
They came when they said
They came when they said. They were polite and helpful and they solved the rat problem.
Mouse infestation
When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee who assessed areas and found mice were in the pipe work he used a different treatment and after several visits and his determination and dedication to his job we appear to be mouse free.I would recommend Lee at Monitor again.If we have to have monitor again we would request Lee with his expert knowledge.Marion
Great service
The men that came out were very thorough and gave us good advice. They were respectful of our property and polite to us. Would recommend the company very highly.
pest control …
The con
The contactor was very professional with the work he was doing and show he know what he was doing.He did not only ask for my signature but he took the task me through and what he has done them ask me if i was happy i should sign.
Man arrived both times promptly
Man arrived both times promptly. Polite informative and friendly
Excellent customer service and the…
Excellent customer service and the controller who came to visit was courteous, thorough and updated on the progress throughout. They came three times until the mouse was gone. Excellent service and highly recommend.
Mouse problem
Our mouse problem was dealt with very efficiently. Had other pest control previously who couldn’t get rid of the problem and cost extortionate amounts. Monitor pest control very reasonably priced and problem solved! Would highly recommend.
VERY RELIABLE SERVICE ALWAYS WITHIN…
VERY RELIABLE SERVICE ALWAYS WITHIN TIME SCALE, VERY PLEASANT OPERATORS. AN ALL ROUND GREAT SERVICE.
It is a professional service
It is a professional service, agent arrived on time and was very pleasant. To date I have only needed one visit.
Prompt and efficient service.
Prompt and efficient service.
Attended by very polite operative who was very knowledgable and gave good advice.
Very efficient and knowledgeable
Very efficient and knowledgeable. Guy was nice and good price
Very efficient service
Very efficient service, I like the commitment to 3 visits included in the fee. Quite often the problem is resolved straight away and is solved in two visits so we forget to organise the third one.
Quick, easy and effective
The booking was easy, and the price was clearly stated. Reminders were sent ahead of time. Our wasp problem was solved quickly and effectively.
Great service
Richard was brilliant. We were kept informed before and on day of the visit by text. The work was done quickly. No complaints at all. Would recommend to anyone
Quick appointment time
Quick appointment time. Didn't have to wait to long for someone to come the property. Great customer service as well. I will definitely recommend.
very professional nice people
very professional nice people. Always polite
Iam very happy with the contractor &…
Iam very happy with the contractor & happy with the service.you done a fantastic job.thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
