MONOPOLY Casino Reviews 662

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, encountering issues with its functionality and error messages. Customers frequently reported problems with payments, including difficulties with withdrawals and issues related to account management and fund processing. The customer service was often described as unhelpful and unresponsive, with long wait times and unresolved issues. Conversely, some customers were satisfied with their experience, reporting quick payouts after winning and appreciating the availability of free play opportunities. A few other people also felt that the site was legitimate and had no problems with deposits or withdrawals.

What people talk about most

Website

People report negative experiences with the website. Many customers describe it as a "scam site" and... See more

Payment

Consumers find payment to be a negative experience, primarily due to issues with withdrawals and account... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers report significant wins,... See more

Product

Customers had ambiguous experiences with the product. Some reviewers enjoyed playing and reported getting... See more

Customer service

Reviewers express widespread dissatisfaction with customer service. Many consumers report long wait times,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute shocking disgusting corrupt thiefs Explain how you take over £150 in wagering with 0.bonus????? The exact same games that you continues take on! You are disgusting. Biggest thieving cons... See more

Rated 1 out of 5 stars

Yup another scam corrupt money drain fake sister site casino that once again goes unregulated like all the rest Corruption as always wins Just wanted to add again that they are the most dis... See more

Rated 1 out of 5 stars

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling... See more

Rated 1 out of 5 stars

Deposit after deposit and nothing bonus games doesn't exist im not even going to talk about jackpots its the biggest fixed up crap ever .done 7 deposits not a single little win not even a fiver site... See more


Company details

  1. Money & Insurance

Information provided by various external sources

The home of MONOPOLY Casino & Slot games. Play the best themed and classic titles – available on desktop and mobile. No download. 100% secure (T&Cs Apply)


Contact info

1.5

Bad

TrustScore 1.5 out of 5

662 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You will never win. Site needs closing down

I play on various sites. And have wins and loses on them all. But this site has nothing but loses. Slots never go onto bonuses. Please don’t use this site. You will just end up pouring your money down a black hole and feel suicidal about doing it

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

If you have pending withdrawals they…

If you have pending withdrawals they will not allow you to deposit more money from your bank account. It's shady how they do it because I use ACH it allows me to go in to make a deposit but then somehow they have a hold or a stop on me depositing shady place do not use them.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

I set up an account and sent a $50…

I set up an account and sent a $50 deposit. None of the games would let me in to play. When I tried the help it kept saying technology issues. I just asked for my deposit back that I sent etransfer and to close the account. We'll in order to get deposit back they want photo ID back and front. They want a selfie. Im not putting my info out there for $50. Its not like I won a big jackpot its just a refund. This online casino is shit. Dont even bother.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from

Stay away from
app. There are many fraud reviews that are true. They will start taking money from your bank like people said that will not show up anywhere in your app history, not on apple or inside app history. Then, if you call, they close your account. They say check history. They will report you as basically a “bounced check return” when you file fraud like a normal person does with their bank. Then they will send you legal paperwork and ask for notarized paperwork and police report. This is all under $100 mind you so youll be wasting months of time and money because you would not let this app steal $10 here and $50 there hoping you wouldnt notice while you are not playing on app.

Youve been warned. Theres valid online casinos that dont do this. Check reviews first for pattern of fraud.

It is February and dealing with their left from November or before. I cant remember off top of head when, but since at least November.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

do not open an account!

will take your money but will not give you it back…the steps you have to complete to verify your account are insane….i wont bore you with them all but the first one is to stand outside your house with the house number showing while holding a piece of paper with the date on it while holding your passport or driving licence all in the form of a selfie 😂 these people are thieves and scumbags…do not open anaccount with them under any circumstances

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers! Like so many others here, they have closed my account immediately after I attempted a withdrawal. They had no issues when I was depositing and playing until I tried to withdraw, then my account was suddenly closed. They then asked me to complete enhanced verification which was unnecessarily tedious (stand outside my house holding a photo of my ID, with the door number of my house visible in the photo as well as today's date written on a piece of paper as well as images of my bank card and bank statements)! I have done enhanced verification on other sites and it was never this complicated. Nevertheless, I did everything they asked but they have now gone silent. I am sure they do this because it sometimes prevents people from being able to withdraw so the casino can just keep the money. Absolute joke of a company. I will be writing a letter to the gambling commission and speaking to my bank to recover my money. I will also be seeking legal advice for a civil suit against them. I just wish I had read the reviews here beforehand and avoided this whole ordeal. PLEASE AVOID THIS SCAM SITE AT ALL COSTS. There are plenty of other gambling sites out there who don't behave like this.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Don't use this casino

Bally sent me a personal invitation to join thier new casino (this one) that came with a deposit 10 $ get 80 $. Only my address changed since signing up with bally and they transfered all my information from bally to monopoly causing me to not be able to verify. It made it so even with talking with thier live chat and explaining the situation, uploading my current ID and bank statement with my new address I couldn't get verified in time to use the bonus. I deleted both apps. Bally and Monopoly casino. Id recommend staying clear of BOTH casinos because it's one in the same. Id recommend looking up and playing sweeps casinos such as crown coinsbcasino and pulsz. The house always wins at real money casinos........

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth 1 star

Not worth 1 star. Useless and supposed to be a big company behind it
Won £60 after losing 120 and now a week later still can't gamble or withdraw
On gamstop and they don't even check that either
Need shutting down

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Treat long term 'plus' customers terribly

It's 13/01/2026 and I've wagered £26,000 and what have I gained from this ? £5 on the weekly game and maybe 20 free spins. Being a plus member just means you might get a box every month if you're lucky (multiple times I've had a box with £0 in) and they'll be promotions asking you to wager £300 for a chance to win something but you won't. This Monday just gone there was one where for every £150 you wager, you get an entry to win money, there was 16 prizes and despite being wagering thousands and getting 50+ entries, surprise surprise, I didn't win anything. This has been the final straw for me and I'm no longer going to deposit anything. I've actually spoken to them a few times about my dissatisfaction but they don't care so now they've just lost a good £1000 a month they were getting from me.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Monopoly allow you to deposit money and…

Monopoly allow you to deposit money and then close your account without being able to use it. Customer services (James B) are no help whatsoever. Please don’t waste hard earned money with this joke of a fraudulent company.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Unscrupulous online provider

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling companies promoting responsible gambling then act in the most under hand ways! Whole industry needs a telling off!

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute con artists

Absolute con artists . Do not waste your money . Don’t give free bets after you’ve placed qualifying bet . Muppet agent didn’t even know reason why I didn’t get my free bets . Absolutely shite . Stay clear . Won’t be around for long . Muppets will need a new job soon 😂

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

so my account got closed on my birthday…

so my account got closed on my birthday which sucks. I was Sent and email from bet365 they have been shared details with an operator and have closed my account?  On ther side they told me I need to speak with the operator..... wtf is this bs.  I dont understand why my account got closed on behalf of monopoly. I have been using it for years no problem but now my account is closed with no real explanation. You guys informed me to seek bet365 and they informed me to seek the operator who shared details. Wtf does that even mean

just avoid years of loyalty thrown away

December 15, 2025
Unprompted review

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