Mon Purse Reviews 438

The monogram peeled off my custom leather case soon after purchase.

I bought a handbag from that and it was faulty, took them months to fix the problem with me constantly having to email a few times a week for them to reply back and sending the courier wrongly.. real mess, would not recommend despite their products being nice. Customer service is a nightmare.

Long time buyer , for family. Friends make it female , something for everyone . My iPhone case , makeup bags , back pack and so many clutch bags I’ve lost track . Great company to deal with and consistently top quality products . Highly recommend Mon Purse

Love the product but would like a double ended zipper in the badges so you could close them from both sides up to the top

Poor quality for a case that cost as much. Returned once and case that was resent is starting to have similar issues. Not worth the money.

Despite ordering my product much before christmas as a gift for my Uncle. I was then told after Christmas that the colour I wanted was not in stock. Product eventually arrived although I had to apologise to my Uncle and it was quite embarrassing. This embarrassment to be caused by a product/company was new to me and I congratulate you on being the first company to do this to me.

Friendly, understanding customer service experience. Thankyou

loved it so so so so so much

Love it! Wish you would open up a store near me!!

It has been more than 3 months and I still don't have my order!! I placed an order before their store was shut due to Covid-19 at their stand in Myer Pitt St. I was told that my order would be ready to pick up at their Paddington store the next day. However, the next day rolled around and the lady on the phone said she hadn't gotten round to finishing my order. By the time my order was finished, they had closed their stores. I understand that this is to keep the community safe and healthy, but please at least give me an update as to when your store might re-open or offer to ship my order. I don't appreciate being left in the dark and my emails un-responded to for months.

It was delivered quickly and efficiently, I have nothing bad to say

Unfortunately my phone case with blind embossed initials arrived with a letter not stamped properly. Fortunately I was able to take it to a store where they redid it for me on the spot. Just need to make sure quality is right before they send to customer

Very disappointed. Crooked monogramming and when I emailed to say I wasn’t happy with the quality they pretty much said too bad..

Great experience. Ordered before covid - still haven’t received the item but have been offered a 150% store credit for waiting!

Great experience, found what I wanted straight away with no trouble. It was a present for my friends birthday and it arrived just in time for her birthday! She absolutely love it! Would definitely recommend this product to anyone!

It was a beautifully inscribed gift — my daughter love it ......

Handbag arrived over a month late. The extra strap ordered didn’t come and the original strap was missing too. A bag with no straps. After another two months of emails back and forth both straps finally came. Ordered the bag on Black Friday in November, received my straps in February and finally got to use it then. Terrible service.