monsterinflatables.co.uk Reviews 389

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, politeness, and efficiency. People appreciate the prompt delivery and collection, as well as the high quality and cleanliness of the products, which are often described as being in good condition. The booking process is frequently noted as easy and straightforward, with clear communication throughout. Reviewers are particularly impressed with the smooth setup and takedown of equipment, often mentioning the staff's professionalism and friendly demeanor. Many consumers express their satisfaction with the overall value and the wide selection of products available, leading to a very happy experience for the children.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the company for its... See more

Staff

Consumers consistently find staff to be positive, highlighting their professionalism and helpfulness.... See more

Product

Customers had positive experiences with the product. Reviewers consistently praised the quality and condition... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report that delivery and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very... See more

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

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Rated 5 out of 5 stars

Absolutely amazing service from the 2…

Absolutely amazing service from the 2 young men who delivered and set up for us also collected. Great bouncy castle kids loved it and the soft play was really good. Great communication between us all and really happy with how it went. Will be returning for future agents thank you for making my girls 1st party amazing

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Disco Dome

This is the second time we have used Monster inflatables and again we were very happy with the service.
Our daughter had the Disco Dome it was clean and professionally put up and taken down and the staff very polite and helpful

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Wow what a company

Wow what a company

This company where brilliant they helped with the process of ordering the bouncy castle, with any advise or concerns we had. When we thought it might rain they said that they was more than happy to change the date if we wanted the girls and boys on the phone really was on top of their game. We would definitely be going back to these guys.

Can’t fault it was brill well done monster Inflatables’s.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

We have used monster inflatables for…

We have used monster inflatables for the last few years at our school summer inflatables afternoon. They always give us a competitive price, are professional and helpful. They were even kind enough to move the day at the last minute when the weather was bad. Great company

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you monster inflatables

Thank you monster inflatables,
Originally our bouncy castle was for outside, given the poor weather conditions today,
Monster inflatables were very accommodating in helping me source an indoor venue. We appreciate their help and will definitely be using them again.
Well
Done monster!

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Clean and on time

Received a message day before to confirm what time delivery would be and time of pick up.
Recievs call 20 minutes prior on the day confirming delivery. Delivery person was polite. Bouncy castle very clean and kids love it.

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived when said it would and very helpfully put the bouncy castle up in no time. Really recommend using monsters inflatables. First class service.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy - inflatable was big and clean, the guys delivering were friendly, and communication with office was easy and efficient. Will be using this company again in the future.

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond

The team went above and beyond to make my son's birthday special. We hired the Mario Go Karts and the space was extremely tight. At one point the guys thought it might not fir but they moved heaven and earth to make it work and the party was amazing. No hesitation in recommending Monster Inflatables!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Hired bouncy castle for a party

This is the second time I have hired a bouncy castle from monster inflatable,
Great service every time. Friendly staff
Set up the bouncy castle in my back garden. Always arrives on time or earlier. Easy payment service. Easy communication service by email, text or call. Good quality bouncy castle my kids loved it, they couldn't get enough of it.

June 28, 2023
Unprompted review
Rated 3 out of 5 stars

Two items missing of vip package

Paid for the vip package for my daughters birthday,she had a great day, The music system that was included with the VIP wasn't available for that day was told after booking also The ropes that go on the red carpet and vip would broke on the day Which was a shame cause that was part of the vip service ,so maybe do the basic package or check all will b available or in working order on day Other than that, all good.

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

We’ve now hired for the second time…

We’ve now hired for the second time from this company . Each and every time they’ve been fantastic. 1st time we hired the disco dome castle and they was so helpful in regards to advice as it was for our Asd child . Second time it was for myself so blow up night club vip package …. Roll out the red carpet literally !! Smoke machine lights everything . Every time this company been great for communication and for set up and take down . All the people we have met have been polite and very informative!! Can’t wait for our 3rd booking as we will definitely be back

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with Monster Inflatables…

Very impressed with Monster Inflatables from the moment we booked it online the process was so easy and the communication was brilliant. The guys set up the castle very quickly and all the kids loved it! Will definitely use again, thanks so much.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant team

Brilliant team, friendly and polite - very professional. I was regularly kept up to-date with times of drop off and collection.
They set up quickly and packed away fast too!
Bouncy castle was brilliant, the kids loved it
Made our sons 8th birthday one to remember, cannot fault at all!
Thank you :)

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Monster rocks

This was a massive treat saved up for, for my son's 21st and it was better than I ever imagined. Really great with all the bits and bobs to go with it. Well worth the extra.
The pick up and drop off was easy and smooth, with polite staff and easy explanations of equipment. Un fortunately the extension lead did blow but that was no-ones fault.
I would hire again and everyone who came thought it was great!!!

June 2, 2023
Unprompted review

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