Monstersavings 

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Rated 1 out of 5 stars

14p Verification charge.. Woke up to see £29.50 taken out. Scamming pieces of ****. Anyone who is looking for the owner of the business see details below Alexandra Lily ANN Dewar 259 M... See more

Rated 1 out of 5 stars

This company was previously known as totallysavings. They do same trick every time to scam people. Typically take out 29.95 after 14 days without and email or subscription details to their offer and n... See more

Rated 1 out of 5 stars

These fraudulent thieves claim to have issued a refund, 7 working days later no refund on site. After some digging for my case I realise they were trading as Totally Savings before! They also have a r... See more

Rated 1 out of 5 stars

Have taken two payments from my bank for £29.50. Bank of Scotland said the company had been blocked but somehow it happened the second time. Have zero recollection of ever signing up for this service... See more

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Rated 1 out of 5 stars

SCAM

SCAM, update…So left a review on here to which Monster Savings replied advising they would refund once I gave them my details. I gave them
My details as soon as they responded and I also emailed them twice. They have ignored both my emails and still not refunded! I am going to report them for fraud! DO NOT USE!

August 12, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

I have never signed up for this service…

I have never signed up for this service yet I got charged £29.50 out of nowhere. What the hell is going on?!!

I have no idea how to get in touch with them.

August 11, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Who is this company

Who is this company, just tried to take money out of my account, reported to bank fraud team.
Never signed up with them

August 8, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

SCAM ARTISTS

SCAM ARTISTS - taking advantage of people - consult with your bank to ask for the funds to be returned.

August 7, 2023
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Con artist

Con artist , am coming for you
I will treat you the way you treated me , I applied for a loan ( am Disabled and needed food )
Not with you !, you sent aTEXT ! Saying it had been approved just bank check . I pressed link sent me to bank details ( all the time believing it was the loan I applied for ) you took 14p from my account. Then nothing , 2 days later you tryed to take £29.99 , the bank rang me saying they no the con the trap . I've received nothing from you but the first TEXT , I DID NOT TICK OR AGREE TO ANYTHINK . I DONT HAVE £29.99 , IN MY BANK I HAD LESS THAN £1 , I HAVE NO FOOD AM DISABLED AND EXTREMELY ILL AM ON 13000 TABLETS A YEAR , AM SUPPOSED TO EAT 3 TIMES ADAY " WITH FOOD " YOU HAVE SINCE SENT A EMAIL FROM A SOLICITOR FOR LITIGATION ALL WITHIN 5 DAYS . LETS GO TO COURT . YOUR SCUM

August 4, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

First thing to do is cancel your bank…

First thing to do is cancel your bank card, second thing to do is report fraud to your bank, third thing to do is get in touch with your local council who will have a trading standards officer who will investigate them. They are already being investigated in connection with loans as they are not covered by the Financial Conduct Authority to have anything to do with that, and their site is clearly linked to loan sites.

August 2, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

SCAMMERS - FRAUD

Have taken two payments from my bank for £29.50. Bank of Scotland said the company had been blocked but somehow it happened the second time. Have zero recollection of ever signing up for this service - complete and utter SCAM - AVOID LIKE THE PLAGUE - husband could hear Monster Savings employee snigger on the phone while trying to cancel for me. Tried to email, the email bounced saying not available..... No log in information for so called "subscription service" ... Unbelievable. Refusing refund even though they can see I've never used their website once.

August 2, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

I have had £29.99 taken last week and…

I have had £29.99 taken last week and the same today. I do not remember applying to you and do not want this service. I cannot log into my account to inform you because I do not know of any log in details. I have no idea how to get in touch with yourselves except through here.
Could you please supply a contact number or email address so I can communicate with you?

Your rely states you have sent a message. Can you please tell me where as I don't appear to have it??

August 1, 2023
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

As previous poster has said this is a…

As previous posters have all said this is a scam and I have not signed up for this and had money taken. I need returned and on principal will take this as far as I need to. Absolutely ridiculous that this can happen in this day but won’t be long until they shut down I’m sure. Have emailed them and waiting to see what response I get. Won’t be accepting anything but a full refund, also will be contacting my bank

July 31, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Not knowingly signed up to anything

Not knowingly signed up to anything . Unsure how but they've taken £29.50 from my card!! Refused to refund and assure me it won't happen again ..

July 31, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Absolute scam

Absolute scam . Still keep taking money yet I have not even asked for this . Absolute fraud 👎

July 29, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Below is what my bank sent me last…

Below is what my bank sent me last month which i canceled but i was surprised to see you guys debiting me of £29.50.

"Halifax has noticed your debit card ending 0114 was used on 25-06-2023 11:14:51, at PYD*monstersavings.co. for £29.50. We've stopped this payment from leaving your account and cancelled it. Please confirm if you made this payment by replying YES or NO. You may also get a message about this on our app."

I tried to cancel any subscriptions on your website in which your website said i am not registered on your account. So i was wondering why you debiting me.

I am getting police involved and i am gonna post everything on social media. I will make sure the world knows about your scamming activities coz i didn't subscribe to any of your services.

Refund my money back immediately before the close of business day.

Edit: I think i am getting UK fraud department to check this company out. I think some people are behind this company doing this scam. The earlier they are investigated and prosecuted. I will see to it and make sure the people behind this illegal fraudulent company are arrested and prosecuted. 💯

I won't rest till they are all arrested. You've really messed with the wrong person.

If anyone here need my contact. I will edit this and write it down.

I AM GOING TO THE BBC radio to report this people and make sure they are closed down. They insist on not refunding my money and not canceling my account.

I will never back down.

Update: They will say they have sent a private message to you but Trustpilot doesn't even allow private message. It's all lies. Like i said i won't back out till this company is shut down.

July 28, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Scammed and refusing to give full refund

Same as everyone else is saying. Have been scammed by this company and was told that my cooling off period had ended but the terms and conditions on their website says the subscription doesn’t start till the first payment is taken which was the sameday I cancelled when i saw the money taken from my account without my permission. But I didn't sign up for it in the first place. I was told by 2 staff that my subscription had started on the 5th of July but that doesn't coincide with your companies terms and conditions as it clearly stated the subscription starts when the first 29.00 is taken the same day I cancelled meaning I'm well within the cooling off period. I Was offered £15.00 partial refund as a "will of good gesture" but after seeing this I want a full refund please.

July 28, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

You said it was to authorise my bank…

You said it was to authorise my bank for a loan that I never received any now 30 pound has come out if my bank for no reason whatsoever this is one massive scam I would like this refunded or will be going to my bank

July 21, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Was just conned into this scam

Was just conned into this scam.
Taken 0.14 but after being told I had been approved a loan and that the fee was a verification check.
Shortly after I was put through to another site and instantly knew I was scammed. Came on this site to see all these reviews about money being taken without consent.
If it seems to good to be true it probably is. AVOID AT ALL COST
Don’t wait around contact you bank immediately!

July 20, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

I sent a email months ago no reply from…

I sent a email months ago no reply from them they took £29.50 from my back and I’ve never signed up for them ? Emailed a few times no response,

There is no way for me to message you with my details for a refund and you have no reached out to me either

March 10, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Fraudulent subscription charges taken from bank

After checking for loans they use your debit card details and set up a subscription you didn't even know you had.

Emailed them them to be I was outside my 14 days so won't get a refund. I've never had any Terms and conditions from them regarding their cooling off period total fraud.

I've contacted my bank to report. This is such a scam as a gesture of goodwill they offered me back £15. Oh how nice of them still fraudulently keeping the rest.

Hopefully the more people who report them will stop them committing more fruad. Absolutely shocking they can get away with this as a business.

July 15, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

All the £29.50's add up...

Woke up this morning to find £29.50 debited from my account - without my consent.

I have attempted to login to their account, because if they have debited my card then I must surely have an account to have granted permission - - no account and my email addresses are not recognised.

Clearly fraud and will be reported as such.

Edit - the response from this ‘company’ is a standard copy and paste and the ‘PM’ asks to provide a reference. Clearly they’ve not even bothered to read my review otherwise they’d know I don’t have a reference because I’m not a customer!

Edit 2 - Still haven’t heard from this ‘company’…

July 14, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Taken 29.50 out of my bank without…

Taken 29.50 out of my bank without consent joke of a company I havnt even hurd of this company before

Asking for a reference number im bot a customer so I dint have a reference number

July 14, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Scam company took 29.50 fraudulently…

Scam company took 29.50 fraudulently from my account. After checking for loans they use your debit card details and set up a subscription you didn't even know you had. Rang them to be told that they don't do welcome emails and I was outside my 14 days so won't get a refund... That's fine contacted the bank who are aware of this fraudulent company won't be long before they are shut down.

July 14, 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

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